Call Center Management
- Authors
- Anton, Jon
- Publisher
- Purdue University Press
- Tags
- reference , test
- ISBN
- 9781557531124
- Date
- 1997-09-01T00:00:00+00:00
- Size
- 0.62 MB
- Lang
- en
Designed to provide new professional callcenter managers with a methodology for managing their callcenter in an easily understood, step by step manner. Softcover.