Chapter Two

The Basic Conflict

CONFLICTS play an infinitely greater role in neurosis than is commonly assumed. To detect them, however, is no easy matter—partly because they are essentially unconscious, but even more because the neurotic goes to any length to deny their existence. What, then, are the signals that would warrant us to suspect underlying conflicts? In the examples cited in the previous chapter their presence was indicated by two factors, both fairly obvious. One was the resulting symptoms—fatigue in the first case, stealing in the second. The fact is that every neurotic symptom points to an underlying conflict; that is, every symptom is a more or less direct outgrowth of a conflict. We shall see gradually what unresolved conflicts do to people, how they produce states of anxiety, depression, indecision, inertia, detachment, and so on. An understanding of the causative relation here helps direct our attention from the manifest disturbances to their source—though the exact nature of the source will not be disclosed.

The other signal indicating that conflicts were in operation was inconsistency. In the first example we saw a man convinced of a procedure being wrong and of injustice done him, making no move to protest. In the second a person who highly valued friendship turned to stealing money from a friend. Sometimes the person himself will be aware of such inconsistencies; more often he is blind to them even when they are blatantly obvious to an untrained observer.

Inconsistencies are as definite an indication of the presence of conflicts as a rise in body temperature is of physical disturbance. To cite some common ones: A girl wants above all else to marry, yet shrinks from the advances of any man. A mother oversolicitous of her children frequently forgets their birthdays. A person always generous to others is niggardly about small expenditures for himself. Another who longs for solitude never manages to be alone. One forgiving and tolerant toward most people is oversevere and demanding with himself.

Unlike the symptoms, the inconsistencies often permit of tentative assumptions as to the nature of the underlying conflict. An acute depression, for instance, reveals only the fact that a person is caught in a dilemma. But if an apparently devoted mother forgets her children’s birthdays, we might be inclined to think that the mother was more devoted to her ideal of being a good mother than to the children themselves. We might also admit the possibility that her ideal collided with an unconscious sadistic tendency to frustrate them.

Sometimes a conflict will appear on the surface—that is, be consciously experienced as such. This would seem to contradict my assertion that neurotic conflicts are unconscious. But actually what appears is a distortion or modification of the real conflict. Thus a person may be torn by a conscious conflict when, in spite of his evasive techniques, well-functioning otherwise, he finds himself confronted with the necessity of making a major decision. He cannot decide now whether to marry this woman or that one or whether to marry at all, whether to take this or that job, whether to retain or dissolve a partnership. He will then go through the greatest torment, shuttling from one opposite to the other, utterly incapable of arriving at any decision. He may in his distress call upon an analyst, expecting him to clarify the particular issues involved. And he will necessarily be disappointed, because the present conflict is merely the point at which the dynamite of inner frictions finally exploded. The particular problem distressing him now cannot be solved without taking the long and tortuous road of recognizing the conflicts hidden beneath it.

In other instances the inner conflict may be externalized and appear in the person’s conscious mind as an incompatibility between himself and his environment. Or, finding that seemingly unfounded fears and inhibitions interfere with his wishes, a person may be aware that the crosscurrents within himself issue from deeper sources.

The more knowledge we gain of a person, the better able we are to recognize the conflicting elements that account for the symptoms, inconsistencies, and surface conflicts—and, we must add, the more confusing becomes the picture, through the number and variety of contradictions. So we are led to ask: Can there be a basic conflict underlying all these particular conflicts and originally responsible for all of them? Can one picture the structure of conflict in terms, say, of an incompatible marriage, where an endless variety of apparently unrelated disagreements and rows over friends, children, finances, mealtimes, servants, all point to some fundamental disharmony in the relationship itself?

A belief in a basic conflict within the human personality is ancient and plays a prominent role in various religions and philosophies. The powers of light and darkness, of God and the devil, of good and evil are some of the ways in which this belief has been expressed. In modern psychology, Freud, on this score as on so many others, has done pioneer work. His first assumption was that the basic conflict is one between our instinctual drives, with their blind urge for satisfaction, and the forbidding environment—family and society. The forbidding environment is internalized at an early age and appears from then on as the forbidding super-ego.

It is hardly appropriate here to discuss this concept with the seriousness it deserves. That would require a recapitulation of all the arguments that have been raised against the libido theory. Let us try rather to understand the meaning of the concept itself, even if we discard Freud’s theoretical premises. What remains, then, is the contention that the opposition between primitive egocentric drives and our forbidding conscience is the basic source of our manifold conflicts. As will be seen later, I, too, attribute to this opposition —or what is roughly comparable to it in my way of thinking—a significant place in the structure of neuroses. What I dispute is its basic nature. My belief is that though it is a major conflict, it is secondary and arises of necessity during the development of a neurosis.

The reasons for this refutation will become apparent later on. Just this one argument here: I do not believe that any conflict between desires and fears could ever account for the extent to which a neurotic is divided within himself and for an outcome so detrimental that it can actually ruin a person’s life. A psychic situation such as Freud postulates would imply that a neurotic retains the capacity to strive for something wholeheartedly, that he merely is frustrated in these strivings by the blocking action of fears. As I see it, the source of the conflict revolves around the neurotic’s loss of capacity to wish for anything wholeheartedly because his very wishes are divided, that is, go in opposite directions.1 This would constitute a much more serious condition indeed than the one Freud visualized.

In spite of the fact that I consider the fundamental conflict more disruptive than Freud does, my view of the possibility of an eventual solution is more positive than his. According to Freud, the basic conflict is universal and in principle cannot be resolved: all that can be done is to arrive at better compromises or at better control. According to my view, the basic neurotic conflict does not necessarily have to arise in the first place and is possible of resolution if it does arise—provided the sufferer is willing to undergo the considerable effort and hardship involved. This difference is not a matter of optimism or pessimism but inevitably results from the difference in our premises.

Freud’s later answer to the question of a basic conflict is philosophically quite appealing. Again setting aside the various implications of his line of thought, his theory of a “life” and “death” instinct boils down to a conflict between constructive and destructive forces in human beings. Freud himself was less interested in bringing this concept to bear on conflicts than he was in the way the two forces are alloyed. He saw the possibility, for instance, of explaining masochistic and sadistic drives as a fusion between sexual and destructive instincts.

To apply this concept to the study of conflicts would have required the introduction of moral values. These, however, were to Freud illicit intruders in the realm of science. In line with his convictions, he strove to develop a psychology devoid of moral values. I believe that this very attempt to be “scientific” in the sense of the natural sciences is one of the more cogent reasons why Freud’s theories and the therapy based on them are confined within too narrow channels. More specifically, it seems to have contributed to his failure to appreciate the role of conflicts in neurosis, despite his extensive work in this field.

Jung also placed considerable emphasis on the opposing tendencies in human beings. Indeed he was so impressed with the contradictions at work in the individual that he took it to be a general law that the presence of any element would of necessity indicate the presence also of its opposite. An outward femininity implied an inward masculinity; a surface extraversion, a concealed introversion; an outward preponderance of thinking and reasoning, an inner preponderance of feeling, and so on. Up to this point it would appear that Jung regarded conflicts as an essential feature of neurosis. However, he goes on to say that these opposites are not conflicting but complementary—the goal is to accept both and thereby approximate the ideal of wholeness. To him the neurotic is a person who has been stranded in a one-sided development. Jung formulated these concepts in what he called the law of complements. Now I, too, recognize that the opposing tendencies contain complementary elements neither of which can be dispensed with in an integrated personality. But in my opinion these are already outgrowths of neurotic conflicts and are so tenaciously adhered to because they represent attempts at solution. If, for instance, we regard a tendency toward being introspective, withdrawn, more concerned with one’s own feelings, thoughts, or imagination than with other persons’ as an authentic inclination—that is, constitutionally established and reinforced by experience—then Jung’s reasoning would be correct. The effective therapeutic procedure would be to show the person his hidden “extravert” tendencies, to point out the dangers of one-sidedness in either direction, and encourage him to accept and live out both tendencies. If, however, we look upon introversion (or, as I prefer to call it, neurotic detachment) as a means of evading conflicts that arise in close contact with others, the task is not to encourage more extraversion but to analyze the underlying conflicts. The goal of wholeheartedness can be approximated only after these have been resolved.

Proceeding now to evolve my own position, I see the basic conflict of the neurotic in the fundamentally contradictory attitudes he has acquired toward other persons. Before going into detail, let me call attention to the dramatization of such a contradiction in the story of Dr. Jekyll and Mr. Hyde. We see him on the one hand delicate, sensitive, sympathetic, helpful, and on the other brutal, callous, and egotistical. I do not, of course, mean to imply that neurotic division always adheres to the precise line of this story, but merely to point to a vivid expression of basic incompatibility of attitudes in relation to others.

To approach the problem genetically we must go back to what I have called basic anxiety,2 meaning by this the feeling a child has of being isolated and helpless in a potentially hostile world. A wide range of adverse factors in the environment can produce this insecurity in a child: direct or indirect domination, indifference, erratic behavior, lack of respect for the child’s individual needs, lack of real guidance, disparaging attitudes, too much admiration or the absence of it, lack of reliable warmth, having to take sides in parental disagreements, too much or too little responsibility, over-protection, isolation from other children, injustice, discrimination, unkept promises, hostile atmosphere, and so on and so on.

The only factor to which I should like to draw special attention in this context is the child’s sense of lurking hypocrisy in the environment: his feeling that the parents’ love, their Christian charity, honesty, generosity, and so on may be only pretense. Part of what the child feels on this score is really hypocrisy; but some of it may be just his reaction to all the contradictions he senses in the parents’ behavior. Usually, however, there is a combination of cramping factors. They may be out in the open or quite hidden, so that in analysis one can only gradually recognize these influences on the child’s development.

Harassed by these disturbing conditions, the child gropes for ways to keep going, ways to cope with this menacing world. Despite his own weakness and fears he unconsciously shapes his tactics to meet the particular forces operating in his environment. In doing so, he develops not only ad hoc strategies but lasting character trends which become part of his personality. I have called these “neurotic trends.”

If we want to see how conflicts develop, we must not focus too sharply on the individual trends but rather take a panoramic view of the main directions in which a child can and does move under these circumstances. Though we lose sight for a while of details we shall gain a clearer perspective of the essential moves made to cope with the environment. At first a rather chaotic picture may present itself, but out of it in time three main lines crystallize: a child can move toward people, against them, or away from them.

When moving toward people he accepts his own helplessness, and in spite of his estrangement and fears tries to win the affection of others and to lean on them. Only in this way can he feel safe with them. If there are dissenting parties in the family, he will attach himself to the most powerful person or group. By complying with them, he gains a feeling of belonging and support which makes him feel less weak and less isolated.

When he moves against people he accepts and takes for granted the hostility around him, and determines, consciously or unconsciously, to fight. He implicitly distrusts the feelings and intentions of others toward himself. He rebels in whatever ways are open to him. He wants to be the stronger and defeat them, partly for his own protection, partly for revenge.

When he moves away from people he wants neither to belong nor to fight, but keeps apart. He feels he has not much in common with them, they do not understand him anyhow. He builds up a world of his own— with nature, with his dolls, his books, his dreams.

In each of these three attitudes, one of the elements involved in basic anxiety is overemphasized: helplessness in the first, hostility in the second, and isolation in the third. But the fact is that the child cannot make any one of these moves wholeheartedly, because under the conditions in which the attitudes develop, all are bound to be present. What we have seen from our panoramic view is only the predominant move.

That this is so will become evident if we jump ahead now to the fully developed neurosis. We all know adults in whom one of the attitudes we have sketched stands out. But we can see, too, that his other tendencies have not ceased to operate. In a predominantly leaning and complying type we can observe aggressive propensities and some need for detachment. A predominantly hostile person has a compliant strain and needs detachment too. And a detached personality is not without hostility or a desire for affection.

The predominant attitude, however, is the one that most strongly determines actual conduct. It represents those ways and means of coping with others in which the particular person feels most at home. Thus a detached person will as a matter of course use all the unconscious techniques for keeping others at a safe distance because he feels at a loss in any situation that requires close association with them. Moreover, the ascendant attitude is often but not always the one most acceptable to the person’s conscious mind.

This does not mean that the less conspicuous attitudes are less powerful. It would often be difficult to say, for instance, whether in an apparently dependent, compliant person the wish to dominate is of inferior intensity to the need for affection; his ways of expressing his aggressive impulses are merely more indirect. That the potency of the submerged tendencies may be very great is evidenced by the many instances in which the attitude accorded predominance is reversed. We can see such reversal in children, but it occurs in later life as well. Strickland in Somerset Maugham’s The Moon and Sixpence would be a good illustration. Case histories of women often reveal this kind of change. A girl formerly tomboyish, ambitious, rebellious, when she falls in love may turn into a compliant, dependent woman, apparently without ambition. Or, under pressure of crushing experiences, a detached person may become morbidly dependent.

Changes like these, it should be added, throw some light on the frequent question whether later experience counts for nothing, whether we are definitely channeled, conditioned once and for all, by our childhood situation. Looking at neurotic development from the point of view of conflicts enables us to give a more adequate answer than is usually offered. These are the possibilities: If the early situation is not too prohibitive of spontaneous growth, later experiences, particularly in adolescence, can have a molding influence. If, however, the impact of early experiences has been powerful enough to have molded the child to a rigid pattern, no new experience will be able to break through. In part this is because his rigidity does not leave him open to any new experience: his detachment, for instance, may be too great to permit of anyone’s coming close to him, or his dependence so deep-rooted that he is forced always to play a subordinate role and invite exploitation. In part it is because he will interpret any new experience in the language of his established pattern: the aggressive type, for instance, meeting with friendliness, will view it either as a manifestation of stupidity or an attempt to exploit him; the new experience will tend only to reinforce the old pattern. When a neurotic does adopt a different attitude it may look as if later experiences had brought about a change in personality. However, the change is not as radical as it appears. Actually what has happened is that combined internal and external pressures have forced him to abandon his predominant attitude in favor of the other extreme—but this change would not have taken place if there had been no conflicts to begin with.

From the point of view of the normal person there is no reason why the three attitudes should be mutually exclusive. One should be capable of giving in to others, of fighting, and of keeping to oneself. The three can complement each other and make for a harmonious whole. If one predominates, it merely indicates an over-development along one line.

But in neurosis there are several reasons why these attitudes are irreconcilable. The neurotic is not flexible; he is driven to comply, to fight, to be aloof, regardless of whether the move is appropriate in the particular circumstance, and he is thrown into a panic if he behaves otherwise. Hence when all three attitudes are present in any strong degree, he is bound to be caught in a severe conflict.

Another factor, and one that considerably widens the scope of the conflict, is that the attitudes do not remain restricted to the area of human relationships but gradually pervade the entire personality, as a malignant tumor pervades the whole organic tissue. They end by encompassing not only the person’s relation to others but also his relation to himself and to life in general. If we are not fully aware of this all-embracing character, the temptation is to think of the resulting conflict in categorical terms, like love versus hate, compliance versus defiance, submissiveness versus domination, and so on. That, however, would be as misleading as to distinguish fascism from democracy by focusing on any single opposing feature, such as their difference in approach to religion or power. These are differences certainly, but exclusive emphasis upon them would serve to obscure the point that democracy and fascism are worlds apart and represent two philosophies of life entirely incompatible with each other.

It is not accidental that a conflict that starts with our relation to others in time affects the whole personality. Human relationships are so crucial that they are bound to mold the qualities we develop, the goals we set for ourselves, the values we believe in. All these in turn react upon our relations with others and so are inextricably interwoven.3

My contention is that the conflict born of incompatible attitudes constitutes the core of neurosis and therefore deserves to be called basic. And let me add that I use the term core not merely in the figurative sense of its being significant but to emphasize the fact that it is the dynamic center from which neuroses emanate. This contention is the nucleus of a new theory of neurosis whose implications will become apparent in what follows. Broadly considered, the theory may be viewed as an elaboration of my earlier concept that neuroses are an expression of a disturbance in human relationships.4


1 Cf. Franz Alexander, “The Relation of Structural and Instinctual Conflicts,” Psychoanalytic Quarterly, Vol. XI, No. 2, April, 1933.

2 Karen Horney, The Neurotic Personality of Our Time, Kegan Paul, London, 1937.

3 Since the relation to others and the attitude toward the self cannot be separated from one another, the contention occasionally to be found in psychiatric publications, that one or the other of these is the most important factor in theory and practice, is not tenable.

4 This concept was first presented in The Neurotic Personality of Our Time and elaborated in New Ways in Psychoanalysis and Self-Analysis.