3. Language and Knowledge in Everyday Life

Human expressivity is capable of objectivation, that is, it manifests itself in products of human activity that are available both to their producers and to other men as elements of a common world. Such objectivations serve as more or less enduring indices of the subjective processes of their producers, allowing their availability to extend beyond the face-to-face situation in which they can be directly apprehended. For intance, a subjective attitude of anger is directly expressed in the face-to-face situation by a variety of bodily indices – facial mien, general stance of the body, specific movements of arms and feet, and so on. These indices are continuously available in the face-to-face situation, which is precisely why it affords me the optimal situation for gaining access to another's subjectivity. The same indices are incapable of surviving beyond the vivid present of the face-to-face situation. Anger, however, can be objectivated by means of a weapon. Say, I have had an altercation with another man, who has given me ample expressive evidence of his anger against me. That night I wake up with a knife embedded in the wall above my bed. The knife qua object expresses my adversary's anger. It affords me access to his subjectivity even though I was sleeping when he threw it and never saw him because he fled after his near-hit. Indeed, if I leave the object where it is, I can look at it again the following morning, and again it expresses to me the anger of the man who threw it. What is more, other men can come and look at it and arrive at the same conclusion. In other words, the knife in my wall has become an objectively available constituent of the reality I share with my adversary and with other men. Presumably, this knife was not produced for the exclusive purpose of being thrown at me. But it expresses a subjective intention of violence, whether motivated by anger or by utilitarian considerations, such as killing for food. The weapon qua object in the real world continues to express a general intention to commit violence that is recognizable by anyone who knows what a weapon is. The weapon, then, is both a human product and an objectivation of human subjectivity.

The reality of everyday life is not only filled with objectivations; it is only possible because of them. I am constantly surrounded by objects that ‘proclaim’ the subjective intentions of my fellowmen, although I may sometimes have difficulty being quite sure just what it is that a particular object is ‘proclaiming’, especially if it was produced by men whom I have not known well or at all in face-to-face situations. Every ethnologist or archaeologist will readily testify to such difficulties, but the very fact that he can overcome them and reconstruct from an artifact the subjective intentions of men whose society may have been extinct for millennia is eloquent proof of the enduring power of human objectivations.

A special but crucially important case of objectivation is signification, that is, the human production of signs. A sign may be distinguished from other objectivations by its explicit intention to serve as an index of subjective meanings. To be sure, all objectivations are susceptible of utilization as signs, even though they were not originally produced with this intention. For instance, a weapon may have been originally produced for the purpose of hunting animals, but may then (say, in ceremonial usage) become a sign for aggressiveness and violence in general. But there are certain objectivations originally and explicitly intended to serve as signs. For instance, instead of throwing a knife at me (an act that was presumably intended to kill me, but that might conceivably have been intended merely to signify this possibility), my adversary could have painted a black X-mark on my door, a sign, let us assume, that we are now officially in a state of enmity. Such a sign, which has no purpose beyond indicating the subjective meaning of the one who made it, is also objectively available in the common reality he and I share with other men. I recognize its meaning, as do other men, and indeed it is available to its producer as an objective ‘reminder’ of his original intention in making it. It will be clear from the above that there is a good deal of fluidity between the instrumental and the significatory uses of certain objectivations. The special case of magic, in which there is a very interesting merging of these two uses, need not concern us here.

Signs are clustered in a number of systems. Thus there are systems of gesticulatory signs, of patterned bodily movements, of various sets of material artifacts, and so on. Signs and sign systems are objectivations in the sense of being objectively available beyond the expression of subjective intentions ‘here and now’. This ‘detachability’ from the immediate expressions of subjectivity also pertains to signs that require the mediating presence of the body. Thus performing a dance that signifies aggressive intent is an altogether different thing from snarling or clenching fists in an outburst of anger. The latter acts express my subjectivity ‘here and now’, while the former can be quite detached from this subjectivity – I may not be angry or aggressive at all at this point but merely taking part in the dance because I am paid to do so on behalf of someone else who is angry. In other words, the dance can be detached from the subjectivity of the dancer in a way in which the snarling cannot from the snarler. Both dancing and snarling are manifestations of bodily expressivity, but only the former has the character of an objectively available sign. Signs and sign systems are all characterized by ‘detachability’, but they can be differentiated in terms of the degree to which they may be detached from face-to-face situations. Thus a dance is evidently less detached than a material artifact signifying the same subjective meaning.

Language, which may be defined here as a system of vocal signs, is the most important sign system of human society. Its foundation is, of course, in the intrinsic capacity of the human organism for vocal expressivity, but we can begin to speak of language only when vocal expressions have become capable of detachment from the immediate ‘here and now’ of subjective states. It is not yet language if I snarl, grunt, howl or hiss, although these vocal expressions are capable of becoming linguistic in so far as they are integrated into an objectively available sign system. The common objectivations of everyday life are maintained primarily by linguistic signification. Everyday life is, above all, life with and by means of the language I share with my fellowmen. An understanding of language is thus essential for any understanding of the reality of everyday life.

Language has its origins in the face-to-face situation, but can be readily detached from it. This is not only because I can shout in the dark or across a distance, speak on the telephone or via the radio, or convey linguistic signification by means of writing (the latter constituting, as it were, a sign system of the second degree). The detachment of language lies much more basically in its capacity to communicate meanings that are not direct expressions of subjectivity ‘here and now’. It shares this capacity with other sign systems, but its immense variety and complexity make it much more readily detachable from the face-to-face situation than any other (for example, a system of gesticulations). I can speak about innumerable matters that are not present at all in the face-to-face situation, including matters I never have and never will experience directly. In this way, language is capable of becoming the objective repository of vast accumulations of meaning and experience, which it can then preserve in time and transmit to following generations.

In the face-to-face situation language possesses an inherent quality of reciprocity that distinguishes it from any other sign system. The ongoing production of vocal signs in conversation can be sensitively synchronized with the ongoing subjective intentions of the conversants. I speak as I think; so does my partner in the conversation. Both of us hear what each says at virtually the same instant, which makes possible a continuous, synchronized, reciprocal access to our two subjectivities, an intersubjective closeness in the face-to-face situation that no other sign system can duplicate. What is more, I hear myself as I speak; my own subjective meanings are made objectively and continuously available to me and ipso facto become ‘more real’ to me. Another way of putting this is to recall the previous point about my ‘better knowledge’ of the other as against my knowledge of myself in the face-to-face situation. This apparently paradoxical fact has been previously explained by the massive, continuous and prereflective availability of the other's being in the face-to-face situation, as against the requirement of reflection for the availability of my own. Now, however, as I objectivate my own being by means of language, my own being becomes massively and continuously available to myself at the same time that it is so available to him, and I can spontaneously respond to it without the ‘interruption’ of deliberate reflection. It can, therefore, be said that language makes ‘more real’ my subjectivity not only to my conversation partner but also to myself. This capacity of language to crystallize and stabilize for me my own subjectivity is retained (albeit with modifications) as language is detached from the face-to-face situation. This very important characteristic of language is well caught in the saying that men must talk about themselves until they know themselves.

Language originates in and has its primary reference to everyday life; it refers above all to the reality I experience in wide-awake consciousness, which is dominated by the pragmatic motive (that is, the cluster of meanings directly pertaining to present or future actions) and which I share with others in a taken-for-granted manner. Although language can also be employed to refer to other realities, which will be discussed further in a moment, it even then retains its rootage in the common-sense reality of everyday life. As a sign system, language has the quality of objectivity. I encounter language as a facticity external to myself and it is coercive in its effect on me. Language forces me into its patterns. I cannot use the rules of German syntax when I speak English; I cannot use words invented by my three-year-old son if I want to communicate outside the family; I must take into account prevailing standards of proper speech for various occasions, even if I would prefer my private ‘improper’ ones. Language provides me with a ready-made possibility for the ongoing objectification of my unfolding experience. Put differently, language is pliantly expansive so as to allow me to objectify a great variety of experiences coming my way in the course of my life. Language also typifies experiences, allowing me to subsume them under broad categories in terms of which they have meaning not only to myself but also to my fellowmen. As it typifies, it also anonymizes experiences, for the typified experience can, in principle, be duplicated by anyone falling into the category in question. For instance, I have a quarrel with my mother-in-law. This concrete and subjectively unique experience is typified linguistically under the category of ‘mother-in-law trouble’. In this typification it makes sense to myself, to others, and, presumably, to my mother-in-law. The same typification, however, entails anonymity. Not only I but anyone (more accurately, anyone in the category of son-in-law) can have ‘mother-in-law troubles’. In this way, my biographical experiences are ongoingly subsumed under general orders of meaning that are both objectively and subjectively real.

Because of its capacity to transcend the ‘here and now’, language bridges different zones within the reality of everyday life and integrates them into a meaningful whole. The transcendences have spatial, temporal and social dimensions. Through language I can transcend the gap between my manipulatory zone and that of the other; I can synchronize my biographical time sequence with his; and I can converse with him about individuals and collectivities with whom we are not at present in face-to-face interaction. As a result of these transcendences language is capable of ‘making present’ a variety of objects that are spatially, temporally and socially absent from the ‘here and now’. Ipso facto a vast accumulation of experiences and meanings can become objectified in the ‘here and now’. Put simply, through language an entire world can be actualized at any moment. This transcending and integrating power of language is retained when I am not actually conversing with another. Through linguistic objectification, even when ‘talking to myself’ in solitary thought, an entire world can be appresented to me at any moment. As far as social relations are concerned, language ‘makes present’ for me not only fellowmen who are physically absent at the moment, but fellowmen in the remembered or reconstructed past, as well as fellowmen projected as imaginary figures into the future. All these ‘presences’ can be highly meaningful, of course, in the ongoing reality of everyday life.

Moreover, language is capable of transcending the reality of everyday life altogether. It can refer to experiences pertaining to finite provinces of meaning, and it can span discrete spheres of reality. For instance, I can interpret ‘the meaning’ of a dream by integrating it linguistically within the order of everyday life. Such integration transposes the discrete reality of the dream into the reality of everyday life by making it an enclave within the latter. The dream is now meaningful in terms of the reality of everyday life rather than of its own discrete reality. Enclaves produced by such transposition belong, in a sense, to both spheres of reality. They are ‘located’ in one reality, but ‘refer’ to another.

Any significative theme that thus spans spheres of reality may be defined as a symbol, and the linguistic mode by which such transcendence is achieved may be called symbolic language. On the level of symbolism, then, linguistic signification attains the maximum detachment from the ‘here and now’ of everyday life, and language soars into regions that are not only de facto but a priori unavailable to everyday experience. Language now constructs immense edifices of symbolic representations that appear to tower over the reality of everyday life like gigantic presences from another world. Religion, philosophy, art, and science are the historically most important symbol systems of this kind. To name these is already to say that, despite the maximal detachment from everyday experience that the construction of these systems requires, they can be of very great importance indeed for the reality of everyday life. Language is capable not only of constructing symbols that are highly abstracted from everyday experience, but also of ‘bringing back’ these symbols and appresenting them as objectively real elements in everyday life. In this manner, symbolism and symbolic language become essential constituents of the reality of everyday life and of the common-sense apprehension of this reality. I live in a world of signs and symbols every day.

Language builds up semantic fields or zones of meaning that are linguistically circumscribed. Vocabulary, grammar and syntax are geared to the organization of these semantic fields. Thus language builds up classification schemes to differentiate objects by ‘gender’ (a quite different matter from sex, of course) or by number; forms to make statements of action as against statements of being; modes of indicating degrees of social intimacy, and so on. For example, in languages that distinguish intimate and formal discourse by means of pronouns (such as tu and vous in French, or du and Sie in German) this distinction marks the coordinates of a semantic field that could be called the zone of intimacy. Here lies the world of tutoiement or of Bruderschaft, with a rich collection of meanings that are continually available to me for the ordering of my social experience. Such a semantic field, of course, also exists for the English speaker, though it is more circumscribed linguistically. Or, to take another example, the sum of linguistic objectifications pertaining to my occupation constitutes another semantic field, which meaningfully orders all the routine events I encounter in my daily work. Within the semantic fields thus built up it is possible for both biographical and historical experience to be objectified, retained and accumulated. The accumulation, of course, is selective, with the semantic fields determining what will be retained and what ‘forgotten’ of the total experience of both the individual and the society. By virtue of this accumulation a social stock of knowledge is constituted, which is transmitted from generation to generation and which is available to the individual in everyday life. I live in the common-sense world of everyday life equipped with specific bodies of knowledge. What is more, I know that others share at least part of this knowledge, and they know that I know this. My interaction with others in everyday life is, therefore, constantly affected by our common participation in the available social stock of knowledge.

The social stock of knowledge includes knowledge of my situation and its limits. For instance, I know that I am poor and that, therefore, I cannot expect to live in a fashionable suburb. This knowledge is, of course, shared both by those who are poor themselves and those who are in a more privileged situation. Participation in the social stock of knowledge thus permits the ‘location’ of individuals in society and the ‘handling’ of them in the appropriate manner. This is not possible for one who does not participate in this knowledge, such as a foreigner, who may not recognize me as poor at all, perhaps because the criteria of poverty are quite different in his society – how can I be poor, when I wear shoes and do not seem to be hungry?

Since everyday life is dominated by the pragmatic motive, recipe knowledge, that is, knowledge limited to pragmatic competence in routine performances, occupies a prominent place in the social stock of knowledge. For example, I use the telephone every day for specific pragmatic purposes of my own. I know how to do this. I also know what to do if my telephone fails to function – which does not mean that I know how to repair it, but that I know whom to call on for assistance. My knowledge of the telephone also includes broader information on the system of telephonic communication – for instance, I know that some people have unlisted numbers, that under special circumstances I can get a simultaneous hook-up with two long-distance parties, that I must figure on the time difference if I want to call up somebody in Hong Kong, and so forth. All of this telephonic lore is recipe knowledge since it does not concern anything except what I have to know for my present and possible future pragmatic purposes. I am not interested in why the telephone works this way, in the enormous body of scientific and engineering knowledge that makes it possible to construct telephones. Nor am I interested in uses of the telephone that lie outside my purposes, say in combination with short-wave radio for the purpose of marine communication. Similarly, I have recipe knowledge of the workings of human relationships. For example, I know what I must do to apply for a passport. All I am interested in is getting the passport at the end of a certain waiting period. I do not care, and do not know, how my application is processed in government offices, by whom and after what steps approval is given, who puts which stamp in the document. I am not making a study of government bureaucracy – I just want to go on a vacation abroad. My interest in the hidden workings of the passport-getting procedure will be aroused only if I fail to get my passport in the end. At that point, very much as I call on a telephone-repair expert after my telephone has broken down, I call on an expert in passport-getting – a lawyer, say, or my Congressman, or the American Civil Liberties Union. Mutatis mutandis, a large part of the social stock of knowledge consists of recipes for the mastery of routine problems. Typically, I have little interest in going beyond this pragmatically necessary knowledge as long as the problems can indeed be mastered thereby.

The social stock of knowledge differentiates reality by degrees of familiarity. It provides complex and detailed information concerning those sectors of everyday life with which I must frequently deal. It provides much more general and imprecise information on remoter sectors. Thus my knowledge of my own occupation and its world is very rich and specific, while I have only very sketchy knowledge of the occupational worlds of others. The social stock of knowledge further supplies me with the typificatory schemes required for the major routines of everyday life, not only the typifications of others that have been discussed before, but typifications of all sorts of events and experiences, both social and natural. Thus I live in a world of relatives, fellow-workers and recognizable public functionaries. In this world, consequently, I experience family gatherings, professional meetings and encounters with the traffic police. The natural ‘backdrop’ of these events is also typified within the stock of knowledge. My world is structured in terms of routines applying in good or bad weather, in the hay-fever season and in situations when a speck of dirt gets caught under my eyelid. ‘I know what to do’ with regard to all these others and all these events within my everyday life. By presenting itself to me as an integrated whole the social stock of knowledge also provides me with the means to integrate discrete elements of my own knowledge. In other words, ‘what everybody knows’ has its own logic, and the same logic can be applied to order various things that I know. For example, I know that my friend Henry is an Englishman, and I know that he is always very punctual in keeping appointments. Since ‘everybody knows’ that punctuality is an English trait, I can now integrate these two elements of my knowledge of Henry into a typification that is meaningful in terms of the social stock of knowledge.

The validity of my knowledge of everyday life is taken for granted by myself and by others until further notice, that is, until a problem arises that cannot be solved in terms of it. As long as my knowledge works satisfactorily, I am generally ready to suspend doubts about it. In certain attitudes detached from everyday reality – telling a joke, at the theatre or in church, or engaging in philosophical speculation – I may perhaps doubt elements of it. But these doubts are ‘not to be taken seriously’. For instance, as a businessman I know that it pays to be inconsiderate of others. I may laugh at a joke in which this maxim leads to failure, I may be moved by an actor or a preacher extolling the virtues of consideration and I may concede in a philosophical mood that all social relations should be governed by the Golden Rule. Having laughed, having been moved and having philosophized, I return to the ‘serious’ world of business, once more recognize the logic of its maxims, and act accordingly. Only when my maxims fail ‘to deliver the goods’ in the world to which they are intended to apply are they likely to become problematic to me ‘in earnest’.

Although the social stock of knowledge appresents the everyday world in an integrated manner, differentiated according to zones of familiarity and remoteness, it leaves the totality of that world opaque. Put differently, the reality of everyday life always appears as a zone of lucidity behind which there is a background of darkness. As some zones of reality are illuminated, others are adumbrated. I cannot know everything there is to know about this reality. Even if, for instance, I am a seemingly all-powerful despot in my family, and know this, I cannot know all the factors that go into the continuing success of my despotism. I know that my orders are always obeyed, but I cannot be sure of all the steps and all the motives that lie between the issuance and the execution of my orders. There are always things that go on ‘behind my back’. This is true a fortiori when social relationships more complex than those of the family are involved – and explains, incidentally, why despots are endemically nervous. My knowledge of everyday life has the quality of an instrument that cuts a path through a forest and, as it does so, projects a narrow cone of light on what lies just ahead and immediately around; on all sides of the path there continues to be darkness. This image pertains even more, of course, to the multiple realities in which everyday life is continually transcended. This latter statement can be paraphrased, poetically if not exhaustively, by saying that the reality of everyday life is overcast by the penumbras of our dreams.

My knowledge of everyday life is structured in terms of relevances. Some of these are determined by immediate pragmatic interests of mine, others by my general situation in society. It is irrelevant to me how my wife goes about cooking my favourite goulash as long as it turns out the way I like it. It is irrelevant to me that the stock of a company is falling, if I do not own such stock; or that Catholics are modernizing their doctrine, if I am an atheist; or that it is now possible to fly non-stop to Africa, if I do not want to go there. However, my relevance structures intersect with the relevance structures of others at many points, as a result of which we have ‘interesting’ things to say to each other. An important element of my knowledge of everyday life is the knowledge of the relevance structures of others. Thus I ‘know better’ than to tell my doctor about my investment problems, my lawyer about my ulcer pains, or my accountant about my quest for religious truth. The basic relevance structures referring to everyday life are presented to me ready-made by the social stock of knowledge itself. I know that ‘woman talk’ is irrelevant to me as a man, that ‘idle speculation’ is irrelevant to me as a man of action, and so forth. Finally, the social stock of knowledge as a whole has its own relevance structure. Thus, in terms of the stock of knowledge objectivated in American society, it is irrelevant to study the movements of the stars to predict the stock market, but it is relevant to study an individual's slips of the tongue to find out about his sex life, and so on. Conversely, in other societies, astrology may be highly relevant for economics, speech analysis quite irrelevant for erotic curiosity, and so on.

One final point should be made here about the social distribution of knowledge. I encounter knowledge in everyday life as socially distributed, that is, as possessed differently by different individuals and types of individuals. I do not share my knowledge equally with all my fellowmen, and there may be some knowledge that I share with no one. I share my professional expertise with colleagues, but not with my family, and I may share with nobody my knowledge of how to cheat at cards. The social distribution of knowledge of certain elements of everyday reality can become highly complex and even confusing to the outsider. I not only do not possess the knowledge supposedly required to cure me of a physical ailment, I may even lack the knowledge of which one of a bewildering variety of medical specialists claims jurisdiction over what ails me. In such cases, I require not only the advice of experts, but the prior advice of experts on experts. The social distribution of knowledge thus begins with the simple fact that I do not know everything known to my fellowmen, and vice versa, and culminates in exceedingly complex and esoteric systems of expertise. Knowledge of how the socially available stock of knowledge is distributed, at least in outline, is an important element of that same stock of knowledge. In everyday life I know, at least roughly, what I can hide from whom, whom I can turn to for information on what I do not know, and generally which types of individuals may be expected to have which types of knowledge.