A DAVID & CHARLES BOOK
© F&W media International, LTD 2011

David & Charles is an imprint of F&W
Media International, LTD
Brunel House, Forde Close, Newton Abbot, TQ12 4PU, UK

F&W media International, LTD is a
Subsidiary of F+W media, Inc.
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First published in the UK in 2011

Text copyright © F+W media Inc. 2011

The material in this book has been previously published in The Everything Sales Book, published by adams media, 2009.

F+W media Inc. has asserted the right to be identified as author of this work in accordance with the Copyright, Designs and Patents act, 1988.

All rights reserved. no part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic or mechanical, by photocopying, recording or otherwise, without prior permission in writing from the publisher.

Many of the designations used by manufacturers and sellers to distinguish their products are claimed as trademarks. Where those designations appear in this book and F+W media was aware of a trademark claim, the designations have been printed with initial capital letters.

A catalogue record for this book is available from the British library.

ISBN-13: 978-1-4463-5513-8 epub
ISBN-10: 1-4463-5513-6 epub

ISBN-13: 978-1-4463-5512-1 PDF
ISBN-10: 1-4463-5512-8 PDF

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