SUMMARY: PART SIX FOLLOW UP AND FOLLOW THROUGH

51	The follow up call Confirm the sale and make sure that the customer is satisfied with what they have bought; if there is a problem, be sure to deal with it straight away.
52	Keep in touch with your customers By managing customer contact systems and maintaining profit records, you will be better placed to serve your customers, your employer, and your sales career.
53	Selling to multiple buyers Often many people make or influence the decision to buy, so you must be able to identify, analyze and help multiple buyers in a transaction.
54	Writing winning sales proposals A sales proposal is an offer to sell a product or service to solve a business problem; know how to plan and write an effective one.
55	Taking to the road Good planning can help you to survive – and even enjoy – sales trips.
56	Work smarter not harder Use your email and voicemail to help you to sell, and run your sales call schedules more effectively to maximize your sales efforts.
57	Protect your reputation One of the greatest assets you can have as a seller is a reputation for honest and accurate dealings with others. These will gain you repeat and referral customers.
58	Revisit your goals Those who are able to adapt to changed circumstances have the greatest opportunities to succeed.
59	Getting the job you want Put as much time and effort into preparing for job applications as you would a sales pitch or presentation.
60	Getting on in sales To advance in your career, you must learn how to sell yourself as an important product with proven services.