Appendix A

10 Questions: A Checklist

Although much of the content covered here is also included in Chapter 3: Planting The Seed – Think Before You Implement, I thought it would be useful to include it as a separate section that can be used as a checklist by those about to embark on a wiki project.

When I’m invited to speak to various groups about wiki implementation, I often use these 10 questions as the core of my presentation, and I have found that considering these questions before you start enables you to lay a solid foundation on which to build and grow a wiki.

I hope that you will find this summary useful as both a checklist and as a starting point for your own endeavors.

Ask yourself and your team the following questions before you start to implement a wiki, and be truthful with the answers.

Think about the issue you are trying to solve, and then see how a wiki might be applied, but remember don’t just focus on the positive, think about the potential down sides too.

F.1. 1. What Business Issue Will the Wiki Resolve?

For any technology implementation to succeed, there needs to be a problem to be solved, or an operational efficiency to be gained:

  • Why you are considering a wiki?
  • Do you have examples of wikis that address similar issues?
  • Did they work?
  • If so, why?