Wikis are one of the most powerful content production tools to be introduced in the Internet age. They can be configured to help you tackle all sorts of content challenges – managing simple authoring projects, implementing complex content collaboration projects, building customer support portals, and running large scale online communities. The possibilities are endless and limited only by your imagination and your willingness to think differently.
Use this book as a starting point for understanding wikis – what they are, how they work, and how others are using them to solve all sorts of content challenges. Wiki-master Alan Porter has provided you with everything you’ll need to know to determine if a wiki might help you solve your content problems and, perhaps more importantly, whether a wiki will be a good fit for your organization.