O ccasionally, you may need to contact the manufacturer of your slow cooker. The following list of the most popular brands of slow cookers provides you with the manufacturer’s customer service address, phone number, and Web site or e-mail address. Because warranty and return policies vary from manufacturer to manufacturer, we suggest that you always check with the customer service department before sending anything back for repair or exchange.
Some manufacturers offer accessories for their line of slow cookers. If you’re interested, we suggest you contact them to see what is available for your specific model.
Windmere/Applica 5980 Miami Lakes Drive Miami Lakes, FL 33014 Phone: 1-800-557-9463
Note: Windmere/Applica is the manufacturer of the Corningware brand of slow cookers.
USA Hamilton Beach Receiving Door #6 Attention: Consumer Affairs Center Washington, NC 27889 Phone: 1-800-851-8900 Web site: www.hamiltonbeach.com E-mail: customerservice@hamiltonbeach.com
Canada Hamilton Beach #10 McFarland Drive Picton, Ontario K0K 2T0 Phone: 1-800-267-2826 Web site: www.hamiltonbeach.com E-mail: customerservice@hamiltonbeach.com
Mexico Grupo HB/PS, S.A. de C.V. Gerencia Internacional de Servicio Blvd. Manuel Avila Camacho No. 2900 Desp. 504 Fracc. Los Pirules C.P. 54040 Tlalnepantla, Edo. de México. Phone: 01 800 71 16 100 or (52) 53 79 38 11 Web site: www.hamiltonbeach.com E-mail: mexicoservice@hamiltonbeach.com.mx
Note: Hamilton Beach is the manufacturer of the Proctor-Silex brand of slow cookers.
USA Hamilton Beach Receiving Door #6 Attention: Consumer Affairs Center Washington, NC 27889 Phone: 1-800-851-8900 Web site: www.hamiltonbeach.com E-mail: customerservice@hamiltonbeach.com
Canada Hamilton Beach #10 McFarland Drive Picton, Ontario K0K 2T0 Phone: 1-800-267-2826 Web site: www.hamiltonbeach.com E-mail: customerservice@hamiltonbeach.com
Mexico Grupo HB/PS, S.A. de C.V. Gerencia Internacional de Servicio Blvd. Manuel Avila Camacho No. 2900 Desp. 504 Fracc. Los Pirules C.P. 54040 Tlalnepantla, Edo. de México. tel: 01 800 71 16 100 or (52) 53 79 38 11 Web site: www.hamiltonbeach.com E-mail: mexicoservice@hamiltonbeach.com.m x
Cook in a Crock bags are plastic liners that you place in the slow cooker cooking container with food. The food cooks in the plastic bags, eliminating the need to scrub the cooking container. One size fits all, up to 8 quarts. You can also store the cooked food in the Cook in a Crock bags to later reheat in the microwave oven. Packaged 50 to a box, the cost of the liners is $16.99, including shipping and handling. They can be ordered by mail from Cook in a Crock, P.O. Box 302, Pomona, NY 10970.
The Holmes Group Customer Service Department 233 Fortune Boulevard Milford, MA 01757 Phone: 1-800-557-4825 Web site: www.theholmesgroup.com
The West Bend Company Customer Service Department 400 Washington Street West Bend, WI 53095 Phone: 1-800-821-8821 or 1-262-334-6949 Web site: www.westbend.com E-mail: housewares@westbend.com