Adeyoyin, Samuel Olu. “Managing the Library’s Corporate Culture for Organizational Efficiency, Productivity, and Enhanced Service.” Library Philosophy and Practice 3 (Spring 2006): 1–14.
Agrawal, Anup, Charles R. Knoeber, and Theofanis Tsoulouhas. “Are Outsiders Handicapped in CEO Successions?” Journal of Corporate Finance 12 (2006): 619–44.
Albright, L., D. A. Kenny, and T. E. Malloy. “Consensus in Personality Judgments at Zero Acquaintance.” Journal of Personality and Social Psychology 55 (1988): 387–95.
Ambady, N., and R. Rosenthal. “Thin Slices of Expressive Behavior as Predictors of Interpersonal Consequences: A Meta-Analysis.” Psychological Bulletin 11 (1992): 256–74.
American Library Association. “Second Congress on Professional Education, November 17–19, 2000, Final Report of the Steering Committee.” www.ala.org/ala/educationcareers/education/2ndcongressonpro/2ndcongressprofessionaleducationfinal.cfm.
Anderson, Donald L. Organization Development: The Process of Leading Organizational Change. Thousand Oaks, CA: Sage, 2010 .
Anderson, S. B., and S. Ball. The Profession and Practice of Program Evaluation. San Francisco: Jossey-Bass, 1978.
Anderson-Cook, Christine M. “More Damned Lies and Statistics: How Numbers Confuse Public Issues/Change: A Guide to Gambling, Love, the Stock Market, & Just About Everything Else.” American Statistician 59, no. 3 (2005): 274–75.
Arouet, François-Marie. Dictionnaire Philosophique Portatif. London, 1765.
Armstrong, Michael. A Handbook of Personnel Management Practice. 4th edition. London: Kogan Page, 1991.
Bakker, Arnold, and Wilmar Schaufeli. “Positive Organizational Behavior: Engaged Employees in Flourishing Organizitions,” Journal of Organizational Behavior 29, no. 2 (2008): 147–54.
Bartunek, Jean M., and others. “Managers and Project Leaders: Conducting Their Own Action Research Interventions.” In Handbook of Organizational Consultation, edited by Robert T. Golembiewski. 2nd edition. New York: Marcel Dekker, 2000.
Battin, Patricia. “Leadership in a Transformational Age.” In Mirage of Continuity: Reconfiguring Academic Information Resources for the 21st Century, edited by Brian L. Hawkins and Patricia Battin. Washington, DC: Council on Library and Information Resources, Association of American Universities, 1998: 271–77.
Beck, Aaron T. “Beyond Belief: A Theory of Modes, Personality, and Psychopathology.” In Frontiers of Cognitive Therapy, edited by Paul M. Salkovskis. New York: Guilford, 1996.
Bennis, Warren. Managing People Is Like Herding Cats. Provo, UT: Executive Excellence, 1997.
Beugelsdijk, Sjoerd, Carla Koen, and Niels Noorderhaven. “A Dyadic Approach to the Impact of Differences in Organizational Culture on Relationship Performance.” Industrial Marketing Management 38 (2009): 312–23.
Boulmetis, John, and Phyllis Dutwin. The ABC’s of Evaluation: Timeless Techniques for Program and Project Managers. 2nd edition. San Francisco: Jossey-Bass, 2005.
Bridges, William. Managing Transitions: Making the Most of Change. 2nd edition. Cambridge, MA: Perseus, 2003.
Brown, Martha A. “Values—A Necessary but Neglected Ingredient of Motivation on the Job.” Academy of Management Review 1 (October 1976): 12–23.
Brunstein, Joachim C. “Motivation and Performance Following Failure: The Effortful Pursuit of Self-Defining Goals.” Applied Psychology: An International Review 49, no. 1 (2000): 340–56.
Carnall, Colin. The Change Management Toolkit. London: Thomson, 2003.
Cawsey, Tupper, and Gene Deszca. Toolkit for Organizational Change. Los Angeles: Sage, 2007.
Cervone, H. Frank. “Working through Resistance to Change by Using the Competing Commitments Model.” International Digital Library Perspectives 23, no. 3 (2007): 250–53.
Confederation of British Industry. The Lost Billions: Annual Healthcare Survey of Absence and Turnover 2002. London: Confederation of British Industry/AXA PPP Healthcare, 2003.
Conger, Jay A. “The Dark Side of Leadership.” In Leading Organizations: Perspectives for a New Era, edited by Gill Robinson Hickman. Thousand Oaks, CA: Sage, 1998.
Cooney, Richard, and Graham Sewell. “Shaping the Other: Maintaining Expert Managerial Status in a Complex Change Management Program.” Group and Organization Management 33 (December 2008): 685–711.
Cronin, Blaise. “Knowledge Management, Organizational Culture and Anglo-American Higher Education.” Journal of Information Science 27, no. 3 (2001): 129–37.
Curzon, Susan Carol. Managing Change: A How-to-Do-It Manual for Librarians. Revised edition. London: Facet, 2006.
Deal, Terrence E., and Allan A. Kennedy. Corporate Cultures: The Rites and Rituals of Corporate Life. Reading, MA: Addison-Wesley, 1982.
Deming, William Edwards. Out of the Crisis. Cambridge, MA: MIT Press, 1986.
Dent, Eric B., and Susan Galloway Goldberg. “Challenging ‘Resistance to Change.’” Journal of Applied Behavioral Science 35 (March 1999): 25–41.
DesRoches, Brian. Your Boss Is Not Your Mother: Breaking Free from Emotional Politics to Achieve Independence and Success at Work. New York: Morrow, 1995.
Dose, Jennifer. “Work Values: An Integrative Framework and Illustrative Application to Organizational Socialization.” Journal of Occupational and Organizational Psychology 70 (1997): 219–40.
Downey, Diane. “HR’s Role in Assimilating New Leaders.” Employment Relations Today, Winter 2002: 69–83.
Elsaid, Eahab, and Wallace N. Davison. “What Happened to CEO Compensation Following Turnover and Succession?” Quarterly Review of Economics and Finance 49, no. 2 (2009): 424–47.
Erturk, Alper. “A Trust-Based Approach to Promote Employees’ Openness to Organizational Change in Turkey.” International Journal of Manpower 29, no. 5 (2008): 462–83.
Feigenbaum, Armand V. Quality Control: Principles, Practice, and Administration. McGraw-Hill, Collins, 2001.
Fernandez, Sergio, and Hal G. Rainey. “Managing Successful Organizational Change in the Public Sector.” Public Administration Review (March/April 2006): 168–76.
Ferris, Stephen P., Zuobao Wei, and Shaorong Zhang. “CEO Succession, Incentives and Firm Performance: Insiders versus Outsiders.” http://69.175.2.130/~finman/Orlando/Papers/CEO_FWZ_07.pdf.
Foegen, Joseph H. “Why Not Empowerment?” Business and Economic Review 45 (April–June 1999): 31–33.
Folinas, Dimitris, and others. “E-volution of a Supply Chain: Cases and Best Practices.” Internet Research 14, no. 4 (2004): 274–83.
Fronda, Yannick, and Jean-Luc Moriceau. “I Am Not Your Hero: Change Management and Culture Shocks in a Public Sector Corporation.” Journal of Organizational Change Management 21, no. 5 (2008): 589–609.
Gagné, Marylène, and Edward L. Deci. “Self-Determination Theory and Work Motivation.” Journal of Organizational Behavior 26 (2005): 331–62.
Gallagher, Carolyn, and others. “Implementing Organizational Change.” In Implementing Organizational Interventions: Steps, Processes, and Best Practices, edited by Jerry W. Hedge and Elaine D. Pulakos. San Francisco: Jossey-Bass, 2002.
Gotsill, Gina, and Meryl Natchez. “From Resistance to Acceptance: How to Implement Change Management.” T+D, November 2007.
Grant, Anthony M. “Workplace and Executive Coaching: A Bibliography from the Scholarly Business Literature.” In Evidence-Based Coaching Handbook: Putting Best Practices to Work for Your Clients, edited by Dianne R. Stober and Anthony M. Grant. Hoboken, NJ: Wiley, 2006.
Green, Mike. Change Management Masterclass: A Step by Step Guide to Successful Change. Philadelphia: Kogan Page, 2007.
Haevey, Thomas R. Checklist for Change: A Pragmatic Approach to Creating and Controlling Change. 2nd edition. Lancaster, PA: Technomic, 1995.
Haidt, Jonathan. “The Emotional Dog and Its Rational Tail: A Social Intuitionist Approach to Moral Judgment.” Psychological Review 108, no. 4 (2001): 814–34.
Hall, G., and S. Hord. “Stages of Concern Questionnaire.” In Implementing Change: Patterns, Principles, and Potholes. Boston: Allyn and Bacon, 2006.
Hammer, Michael, and Steven Stanton. The Reengineering Revolution: A Handbook. New York: HarperBusiness, 1995.
Handy, Charles B. Understanding Organisations. Harmondsworth, UK: Penguin Books, 1985.
Harrison, D. Brian, and Maurice D. Pratt. “A Methodology for Reengineering Businesses.” Strategic Leadership 21, no. 2 (1993): 6–11.
Hayes, John. The Theory and Practice of Change Management. 3rd edition. Basingstoke, NY: Palgrave Macmillan, 2010.
Hedge, Jerry W., and Elaine D. Pulakos. “Grappling with Implementation: Some Preliminary Thoughts and Relevant Research.” In Implementing Organizational Interventions: Steps, Processes, and Best Practices, edited by Jerry W. Hedge and Elaine D. Pulakos. San Francisco: Jossey-Bass, 2002.
Heinz, Lisa C. “White Lies, Damned Lies and Statistics.” Engineering and Science (Fall 1989): 19–23.
Hirsch, Paul M., and Michaela De Soucey. “Organizational Restructuring and Its Consequences: Rhetorical and Structural.” Annual Review of Sociology 32 (2006): 171–89.
Hise, P. “Chart Showing Amounts of Time CEOs Spend on Various Human-Resources Issues.” Motivation Inclination Inc. 15, no. 8 (1993): 28.
Holtz, Shel. Corporate Conversations: A Guide to Crafting Effective and Appropriate Internal Communications. New York: Amacom, 2004.
Jordan, Ann T. Business Anthropology (Prospect Heights, IL: Waveland, 2003), 85.
Jurkiewicz, Carole L., Tom K. Massey, and Roger G. Brown. “Motivation in Public and Private Organizations: A Comparative Study.” Public Productivity and Management Review 21, no. 3 (1998): 230–50.
Kanter, Rosabeth Moss, and Barry Stein. The Challenge of Organizational Change: How Companies Experience It and Leaders Guide It. New York: Free Press, 1992.
Kegan, Robert, and Lisa Laskow Lehey. “The Real Reason People Won’t Change.” Harvard Business Review (November 2001): 85–92.
Kelsh, Virginia J. “Build It Right and They Will Come: The Librarian’s Role in Library Construction.” Law Library Journal 98, no. 2 (2006): 269–86.
Kitchen, Philip J., and Finbarr Daly. “Internal Communication during Change Management.” Corporate Communications 7, no. 1 (2002): 46–53.
Kotter, John P. “Leading Change: Why Transformation Efforts Fail.” Harvard Business Review 73, no. 2 (1995): 59–67.
Kotter, John P., and Leonard A. Schlesinger. “Choosing Strategies for Change.” Harvard Business Review (March-April 1979): 106–14.
Kreitz, Patricia A. “Best Practices for Managing Organizational Diversity.” Journal of Academic Librarianship 34 (March 2008): 101–20.
Kubler-Ross, Elisabeth. On Death and Dying. New York: Macmillan, 1969.
Lakos, Amos, and Shelley Phipps. “Creating a Culture of Assessment: A Catalyst for Organizational Change.” Portal: Libraries and the Academy 4, no. 3 (2004): 345–61.
Laszlo, Christopher, and Jean-François Laugel. Large-Scale Organizational Change: An Executive’s Guide. Woburn, MA: Butterworth-Heinemann, 2000.
Leban, Bill, and Romuald Stone. Managing Organizational Change. 2nd edition. New Jersey: John Wiley, 2008.
Leighton, Philip D., and David C. Weber. Planning Academic and Research Library Buildings. 3rd edition. Chicago: American Library Association, 1999.
Lewin, Kurt. “Action Research and Minority Problems.” Journal of Social Issues 2 (1946): 34–46.
Lewis, Gerald. Organizational Crisis Management: The Human Factor. New York: Auerbach, 2006.
Lewis, Laurie K., and others. “Advice on Communicating during Organizational Change.” Journal of Business Communication 43, no. 2 (2006): 113–37.
Lippitt, Gordon L., and others. Implementing Organizational Change: A Practical Guide to Managing Change Efforts. San Francisco: Jossey-Bass, 1985.
Little, Beverly, and Philip Little. “Employee Engagement: Conceptual Issues.” Journal of Organizational Culture, Communications and Conflict 10, no. 1 (2006): 111–20.
Lohela, Malin, and others. “Does a Change in Psychosocial Work Factors Lead to a Change in Employee Health?” Journal of Occupational and Environmental Medicine 51, no. 2 (2009): 195–203.
Lucus, Leyland M. “The Impact of Trust and Reputation on the Transfer of Best Practices.” Journal of Knowledge Management 9, no. 4 (2005): 87–101.
Lussier, Robert N., and Christopher F. Achua. Leadership: Theory, Application, Skill Development. 4th edition. Mason, OH: Thomson/South-Wester, 2009.
Majanovic, Olivera. “Supporting the ‘Soft’ Side of Business Process Reengineering.” Business Process Management Journal 6, no. 1 (2000): 43–55.
Martin, M. Jason. “That’s the Way We Do Things Around Here: An Overview of Organizational Culture.” Electronic Journal of Academic and Special Librarianship 7 (Spring 2006), http://southernlibrarianship.icaap.org/content/v07n01/martin_m01.htm (accessed September 16, 2010).
Mayo Clinic staff. “Seasonal Affective Disorder (SAD).” 2009. www.mayoclinic.com/health/seasonal-affective-disorder/ds00195.
McDonald, Andrew. “The Ten Commandments Revisited: The Qualities of Good Library Space.” Liber Quarterly: Journal of European Research Libraries 16, no. 2 (2006): 13–29.
Meglino, Bruce, Elizabeth Ravlin, and Cheryl Adkins. “Value Congruence and Satisfaction with a Leader: An Examination of the Role of Interaction.” Human Relations 44 (May 1991): 481–95.
Miller, Danny. “Stale in the Saddle: CEO Tenure and the Match between Organization and Environment.” Management Science 37, no. 1 (1991): 34–52.
Miller, Danny, and Jamal Shamsie. “Learning across the Life Cycle: Experimentation and Performance among Hollywood Studio Heads.” Strategic Management Journal 22, no. 8 (2001): 725–45.
Mohan, Kannan, Peng Xu, and Balasubramaniam Ramesh. “Improving the Change-Management Process.” Communication of the ACM 51 (May 2008): 59–64.
Montgomery, Carol Hansen, and JoAnne L. Sparks. “The Transition to an Electronic Journal Collection: Managing the Organizational Changes.” Serials Review 26, no. 3 (2000): 4–18.
Montgomery, Jack G., and Eleanor I. Cook. Conflict Management for Libraries: Strategies for a Positive, Productive Workplace. Chicago: American Library Association, 2005.
Morgan, Gareth. Images of Organization. Beverly Hills, CA: Sage, 1986.
Morrell, Kevin M., and others. “Organizational Change and Employee Turnover.” Personnel Review 33, no. 2 (2004): 161–73.
Morrison, Elizabeth Wolfe, and Frances J. Milliken. “Organizational Silence: A Barrier to Change and Development in a Pluralistic World.” Academy of Management Review 25 (October 2000): 706–25.
Mosley, Pixey Anne. “Mentoring Gen X Managers: Tomorrow’s Library Leadership Is Already Here.” Library Administration & Management 19, no. 4 (Fall 2005): 185–92.
Munde, Gail. “Beyond Mentoring: Toward the Rejuvenation of Academic Libraries.” Journal of Academic Librarianship 26 (May 2000): 171–75.
Murphy, Lawrence, and Steven Sauter. “The USA Perspective: Current Issues and Trends in the Management of Work Stress.” Australian Psychologist 38 (July 2003): 151–57.
Nelson, Sandra. Strategic Planning for Results. Chicago: American Library Association, 2008.
———. Implementing for Results. Chicago: American Library Association, 2009.
Nemeth, C. J. “Managing Innovation: When Less Is More.” California Management Review 40, no. 1 (1997): 59–74.
Nicely, Donna, and Beth Dempsey. “Building a Culture of Leadership: ULC’s Executive Leadership Institute Fills Libraries’ Biggest Training Void.” Public Libraries 44 (2005): 297–300.
Nicholson, N. “The Transition Cycle: Causes, Outcomes, Processes, and Forms.” In On the Move: The Psychology of Change and Transition, edited by S. Fisher and C. L. Cooper. London: John Wiley and Sons, 1990.
Nilakant, V., and S. Ramnarayan. Change Management: Altering Mindset in a Global Context. California: Sage, 2006.
Nixon, Judith M. “A Library Staff Becomes a Team.” Journal of Business and Finance Librarianship 4, no. 4 (1999): 31–47.
Nodfor, Hermann Achidi, and others. “What Does the New Boss Think? How New Leaders’ Cognitive Communities and Recent ‘Top Down’ Success Affect Organizational Change and Performance.” Leadership Quarterly 20 (2009): 799–813.
Oreg, Shaul. “Personality, Context, and Resistance to Organizational Change.” European Journal of Work and Organizational Psychology 15, no. 1 (2006): 73–101.
Owen, John M. Program Evaluation: Forms and Approaches. 3rd edition. New York: Guilford, 2007.
Paraskevas, Alexandros. “Crisis Management or Crisis Response System: A Complexity Science Approach to Organizational Crisis.” Management Decision 44, no. 7 (2006): 892–907.
Pardo del Val, Manuela, and Clara Martinez Fuentes. “Resistance to Change: A Literature Review and Empirical Study.” Journal of Management Decision 41, no. 2 (2003): 148–55.
Paton, Robert A. and James McCalman. Change Management: A Guide to Effective Implementation. 3rd edition. Los Angeles: Sage, 2008.
Patton, M. Q. Utilization-Focused Evaluations: The New Century Text. Thousand Oaks, CA: Sage, 1997.
Patton, M. Q. “Developmental Evaluation.” Evaluation Practice 15, no. 3 (1994): 311–19, 313.
Perrow, Charles. Normal Accidents: Living with High-Risk Technologies. Princeton, NJ: Princeton University Press, 1999.
Persily, Gail L., and Karen A. Butter. “Reinvisioning and Redesigning ‘A Library for the Fifteenth through Twenty-First Centuries’: A Case Study on Loss of Space from the Library and Center for Knowledge Management, University of California, San Francisco.” Journal of Medical Library Association 98, no. 1 (January 2010): 44–48.
Peters, Thomas, and Robert Waterman. In Search of Excellence: Lessons from America’s Best-Run Companies. New York: Harper & Row, 1982.
Pfeffer, Jeffrey. Competitive Advantage through People. Boston: Harvard Business School Press, 1994.
Piderit, Sandy Kristin. “Rethinking Resistance and Recognizing Ambivalence: A Multidimensional View of Attitudes Toward an Organizational Change.” Academy of Management 25, no. 4 (2000): 783–94.
Plantz, M. C., M. T. Greenway, and M. M. Hendricks. “Outcome Measurement: Showing Results in the Nonprofit Sector.” New Directions of Evaluation 75 (1997): 15–30, 17.
Porac, Joseph F., Howard Thomas, and Charles Baden-Fuller. “Competitive Groups as Cognitive Communities: The Case of Scottish Knitwear Manufacturers.” Journal of Management Studies 26, no. 4 (2007): 397–416.
Powell, General (Ret.) Colin. 2nd Brigade Combat Team of the 28th Infantry Division, Iron Soldier Newsletter, February 15, 2006.
Rabin, Matthew, and Joel L. Schrag. “First Impressions Matter: A Model of Confirmatory Bias.” Quarterly Journal of Economics 114, no. 1 (1999): 37–82.
Rafferty, Alannah E., and Mark A. Griffin. “Perceptions of Organizational Change: A Stress and Coping Perspective.” Journal of Applied Psychology 91, no. 5 (2006): 1154–62.
Rieple, Alison. “The Paradoxes of New Managers as Levers of Organizational Change.” Strategic Change 7 (1997): 211–25.
Riggs, Donald E. “What’s in Store for Academic Libraries? Leadership and Management Issues.” Journal of Academic Librarianship 23 (January 1997): 3–7.
Roger, Derek. “Psychometrics: Lies, Damn Lies, and Statistics?” Human Resources Magazine 14, no. 2 (2009): 16–17.
Rossi, P. H., and H. E. Freeman. Evaluation: A Systematic Approach. 3rd edition. Thousand Oaks, CA: Sage, 1985.
Ruff, Peter, and Khalid Aziz. Managing Communications in a Crisis. Burlington, VT: Gower, 2003.
Russ-Eft, Darlene, and Hallie Preskill. Evaluation in Organizations: A Systematic Approach to Enhancing Learning, Performance, and Change. Reading, MA: Perseus, 2001.
Ryan, Kathleen D., and Daniel K. Oestreich. Driving Fear Out of the Workplace: How to Overcome the Invisible Barriers to Quality, Productivity and Innovation. San Francisco: Jossey-Bass, 1991.
Rynes, Sara L., Barry Gerhart, and Kathleen A. Minette. “The Importance of Pay in Employee Motivation: Discrepancies Between What People Say and What They Do.” Human Resource Management 43, no. 4 (2004): 381.
Saksvik, Per Oystein, and others. “Developing Criteria for Healthy Organizational Change.” Work and Stress 21 (July-September, 2007): 243–63.
Saunders, David M., and others. “Employee Voice to Supervisors.” Employee Responsibilities and Rights Journal 5 (September 1992): 241–59.
Schein, Edgar. “Organizational Culture and Leadership.” In Classics of Organization Theory, edited by Jay Shafritz and J. Steven Ott. Fort Worth: Harcourt College, 2001, 373–74.
———. Organizational Culture and Leadership. San Francisco: Jossey-Bass 1985.
Scriven, M. Evaluation Thesaurus. 4th edition. Thousand Oaks, CA: Sage, 1991.
Seeger, Matthew Wayne, and others. Communication and Organizational Crisis. Westport, CT: Greenwood, 2003.
Seijts, Gerard H., and Dan Crim. “What Engages Employees the Most, or, The Ten C’s of Employee Engagement.” Ivery Business Journal (March/April 2006): 1–5.
Shaw, Wade H. “Celebrating the Leadership of Peter F. Drucker.” IEEE Engineering Management Review 34, no. 2 (2006): 2.
Shen, Wei, and Albert A. Cannella Jr. “Revisiting the Performance Consequences of CEO Succession: The Impacts of Succession Type, Post-Succession Senior Executive Turnover, and Departing CEO Tenure.” Academy of Management Journal 45, no. 4 (2002): 717–33.
Smeltzer, Larry R. “An Analysis of Strategies for Announcing Organizational-Wide Change.” Group and Organizational Studies 16, no. 1 (1991): 5–24.
Smith, Ian. “Continuing Professional Development and Workplace Learning: Achieving Successful Organizational Change—Do’s and Don’ts of Change Management.” Library Management 27, no. 4/5 (2006): 300–306.
Smith, Peter B., and Mark F. Peterson. Leadership, Organizations and Culture. London: Sage, 1988.
Spector, Bert. Implementing Organizational Change: Theory and Practice. New Jersey: Prentice Hall, 2007.
Spreitzer, Gretchen. “Psychological Empowerment in the Workplace: Dimensions, Measurement, and Validation.” Academy of Management Journal 38, no. 5 (1995): 1442–65.
Steinmetz, Andres. “The Discrepancy Evaluation Model.” Measurement in Education 1, no. 7 (1976): 1–7.
Stephens, Denise, and Keith Russell. “Organizational Development, Leadership, Change, and the Future of Libraries.” Library Trend 53 (Summer 2004): 238–57.
Stober, Dianne R. “Making It Stick: Coaching as a Tool for Organizational Change.” Coaching: An International Journal of Theory, Research and Practice 1, no. 1 (2008): 71–80.
Strebel, Paul. “Why Do Employees Resist Change?” Harvard Business Review 74 (May–June 1996): 86–92.
Swanson, Vivien, and Kevin Power. “Employees’ Perceptions of Organizational Restructuring: The Role of Social Support.” Work & Stress 15, no. 2 (2001): 161–78.
Tannen, Deborah. “Women and Men in Conversations.” In The Workings of Language: From Prescriptions to Perspectives, edited by Rebecca S. Wheeler. Westport, CT: Praeger, 1999.
Tvedt, Sturle D., Per Oystein Saksvik, and Kjell Nytro. “Does Change Process Healthiness Reduce the Negative Effects of Organizational Change on the Psychosocial Work Environment?” Work and Stress 23 (January-March 2009): 80–98.
Vakola, Maria, and Ioannis Nikolaou. “Attitudes Towards Organizational Change: What Is the Role of Employees’ Stress and Commitment?” Employee Relations 27, no. 2: 160–74.
Van Horn-Christopher, Doris A. “Perceived Communication Barriers between Management and Support Staff Personnel Undergoing Organizational Restructuring.” American Business Review, June 1996, 95–107.
VanDuinkerken, Wyoma, and Pixey Anne Mosley. “Increasing Investment through Participation: Redoing Workspace Layouts without Tears and Angst.” Library Leadership and Management 23, no. 1 (2009): 5–11.
Von Dran, Gisela M., and Jennifer Cargill, editors. Catalysts for Change. New York: Haworth, 1993.
Warnken, Paula. “The Impact of Technology on Information Literacy Education in Libraries.” Journal of Academic Librarianship 30 (March 2004): 151–56.
Whittington, Richard, and others. “Change and Complementarities in the New Competitive Landscape: A European Panel Study 1992–1996.” Organizational Science 10, no. 5 (1999): 583–600, 597.
Wiegand, Wayne A., and Donald G. Davis. Encyclopedia of Library History. New York: Garland, 1994.
Williamson, Vicki. “Relationships and Engagement: The Challenges and Opportunities for Effective Leadership and Change Management in a Canadian Research Library.” Library Management 29, nos. 1/2 (2008): 29–40.
Woodruff, Davis M. “How to Effectively Manage Change.” Hydrocarbon Processing 75, no. 1 (1996): 145.
Woodward, Jeannette. Creating the Customer-Driven Academic Library. Chicago: American Library Association, 2009.
Woodward, Sally, and Chris Hendry. “Leading and Coping with Change.” Journal of Change Management 4 (June 2004): 155–83.
Yu, Ming-Chu. “Employees’ Perception of Organizational Change: The Mediating Effects of Stress Management Strategies.” Public Personnel Management 38, no. 1 (2009): 17–32.
Zimbalist, Ron Alan. The Human Factor in Change. Lanham, MD: Scarecrow 2005.