Chapter 22
Ten Tips for Presiding Officers
In This Chapter
Establishing yourself as a leader
Using management principles and leadership techniques in meetings
Working with a parliamentarian
Whether you’re presiding over a meeting of 2,500 members or a small board or committee meeting, your job is the same when it comes to the goal of successfully managing a meeting. And to ensure that you manage successfully, consider these tips to help you establish yourself as a knowledgeable, well-organized, and helpful leader.
Know Your Rules
One of the best ways to establish your credibility as a leader is to know your rules. If you don’t know your rules, your members will know it, and you’ll come to a sudden understanding of how it probably feels to be a deer staring into oncoming headlights. (I was there once — caught unprepared, that is, not staring into oncoming headlights. But I don’t ever intend to be in that position again.)
No feeling is quite as bad as standing in front of a room full of people who know more about your job than you do. For what it’s worth, General Robert was in that position once, too. After his experience, he wrote a book on the rules!
To avoid being caught unprepared, make sure you’re well read on your group’s charter, bylaws, special rules of order, and parliamentary authority. No one other than a person who has held your office before you (and your parliamentarian) should know as much about these rules as you do.
Plan Your Meetings
Nothing benefits you and your group as much as being prepared for your meetings. Planning your meeting in as much detail as possible gives you the best chance of completing the agenda within the time available (or at least knowing whether you’ll need to hold an adjourned meeting to finish your business). The process of planning your meeting so that you can cover everything you need to cover is much easier if you follow the tips outlined here:
Make it everybody’s responsibility to know the agenda. Use the minutes from the last meeting as your primary planning and management tool. Distribute the minutes and reports in advance of the meeting. The more everyone knows, the better you can budget your time.
Call on your officers and committee chairmen to submit their reports early. You need to know the recommendations contained in the reports before the meeting so that you know what motions the committees will be making or that are likely to arise from the report.
Call on members to advise the presiding officer of motions they know they intend to introduce. With advance info on motions, you’re in the best position to see that motions are drafted well, saving lots of time on technical amendments during the meeting.
Start Your Meetings on Time
People have busy schedules. Your time is valuable, but it’s no more valuable than that of the members who have arrived on time and are ready to start at the appointed hour.
I’ve been to too many meetings where the presiding officer waits a few minutes past the scheduled time to accommodate members who are late. In my opinion, starting late is a big mistake. An effective presiding officer accommodates the members who arrive on time and insists that the habitual latecomers adjust to everyone else instead of making everyone adjust to them.
Use Unanimous Consent
I discuss the concept of unanimous consent (when the chair declares a motion to have passed without taking a vote and instead asks simply if there’s objection) in Chapter 8. And in several places throughout this book, I mention its use in handling particular motions.
Unanimous consent is a remarkable tool for handling any motion for which it’s clear and obvious that the assembly’s will is to pass the motion.
The most recognizable situations in which unanimous consent is used are in approving minutes and adjourning a meeting. But unanimous consent is just as useful even if the question is on a bylaw amendment, as long as no opposition is apparent. Members rarely object to unanimous consent when they know that opposition is so minimal that it won’t affect the outcome.
Use Committees
Encourage new proposals to be brought through your organization’s committees. Members often have good ideas, but those ideas sometimes need some work before they’re ready for a vote.
Teaching your members how to take their ideas to committees can have great benefits for you and your organization. But members need to have confidence in their committees’ willingness to help them with their ideas. Take a look at Chapter 16 for more discussion about how to create effective committees.
Let members know that they can save time in general meetings by perfecting their ideas in committees. Saving time increases your own stock as a leader. Committees will be respected for making solid recommendations, helping to get motions easily decided.
Preside with Impartiality
Nobody expects you to actually be impartial. You were probably elected or appointed because you have an overall agenda and a program you hope to advance. But when you’re presiding during your meeting, you must put aside your personal agenda and help the assembly make the decisions. You can’t lose if you do this, because ultimately, the decision belongs to the majority anyway. You’re far better off being known as a leader who ensures that the minority has a full opportunity to present its case than as one who uses the power of the chair to thwart the minority’s efforts to be heard.
As I explain in more detail in Chapter 7, the presiding officer must leave any personal or political agendas to those members on the floor who support the same program. As presiding officer, you really only control the floor (and you’re expected to follow clear and definite rules about how the floor is assigned — I discuss these rules in Chapter 7). Everything else is really in the members’ hands. It’s always in your best interest to be known as a leader who helps the minority make its case — and to do so no matter how you personally feel about its position.
To preside with impartiality, follow these tips:
Don’t enter into debate. When a member concludes his speech, don’t rebut him, argue with him, or explain why he’s wrong. Say “Thank you” and recognize someone on the other side of the issue.
Don’t gavel through motions. What clearer indication can there be that you don’t have any respect for the minority?
Don’t vote (except by ballot) unless your vote will affect the result. You don’t need to make your preferences known unless it’s going to be the deciding vote.
Don’t refuse to recognize someone just because you don’t want a certain member to be heard. Instead, take extra care to assist all members in their efforts to be heard.
Never Give up the Chair
Although at first this tip may appear to be an elaboration on my previous tip to maintain the appearance of impartiality, it’s a little more than that.
Don’t Share Your Lectern
Put simply, never share your lectern with other speakers. Instead, provide a separate and distinct station for other officers and committee chairmen to use when giving their reports.
During a business meeting, your duty requires that you stay in control of the floor, and you can’t be in control of the floor if you can’t use your station to address the assembly without moving somebody else out of the way.
When officers and committee members make their reports, motions may arise, and questions may come up. Having two lecterns allows you to manage the discussion from the chair and keeps the reporting member available to respond to questions as the chair requests.
Keep Your Cool
Sometimes presiding over a meeting just isn’t easy. When disorder erupts, no amount of hammering a wooden mallet on a sounding block is going to do anything but aggravate an already bad situation.
When Benjamin Bombastic decides to ignore the rules and fly off into 17 different disorderly rants, calmly rap the gavel once and ask the member to come to order. If he ignores your request, the most effective thing you can do is stand firmly at your station. Don’t allow yourself to become engaged personally with the member. Instead, calmly entreat him to come to order.
It has been my experience that extremely difficult situations — when an entire assembly erupts in disorderly demonstration — often come about as a reaction to perceptions that the chair is being partial to one side. Whatever the reason, sometimes it’s just best to wait until the inevitable silence finally falls and then ask for unanimous consent to a recess so that tempers may ease. If you make mistakes that give rise to disorder, meet with those members in a position to assist you in reestablishing the respect due to the chair so that the meeting can either continue or adjourn.
Use a Parliamentarian
In the world of Robert’s Rules, you don’t have to go it alone. Regardless of the size of your organization, when you have problems or questions, you can seek out the services of a professional parliamentarian. Resources are available online to answer questions, and local units of parliamentarians exist all over the country.
Small local organizations sometimes engage parliamentarians to assist with particular problems or with bylaw amendments and revisions, but it doesn’t take an extremely large budget to have a professional parliamentarian serve regularly at your meetings. With a little planning, you can afford the assistance more than you probably realize, especially when you break down the real cost per attending member and the benefits of the assistance.