Acknowledgments

The authors wish to acknowledge and thank:

Steve Stein, James Buchanan, Derek Mann, and the MHS team; Diana Durek, for her astute leadership and guidance in working with EI; Reuven Bar-On, Peter Salovey, John D. Mayer, David R. Caruso, Daniel Goleman, Richard E. Boyatzis, Cary Cherniss, and Marilyn K. Gowing, for their pioneering emotional intelligence work; Robert Carkhuff for his substantial contribution to the field of interpersonal communication.

Martin Delahoussaye, editor of the first edition, for being there to welcome us in and guide us with such good cheer; and current editor Holly Allen, Susan Rachmeler, Kathleen Dolan Davies, Michael Zelenko, Rebecca Taff, Michael Kay, Denise Sullivan, and Tolu Babalola at Pfeiffer and Wiley for guiding us with gentle insistence to the quality we most desired to achieve. A big thanks to L. Bonita Patterson for all her excellent work on the first edition of this book.

Michael Snell, our agent, for creating an excellent interface with our publisher, orchestrating a win-win process, and continuing down the publishing path with us.

All of our parents, families, teachers, mentors, clients, and adversaries, and the grace and pluck that have gotten us each this far along the crazy paths we call our lives.