References
Books and Articles
American Psychological Association. (1997). “Learned optimism” yields health results. Available: http://health.discovery.com/centers/mental/articles/optimism/optimism.html.
Angelo, M. (1978). And still I rise. New York: Random House.
Angier, N. (1995, May 14). Society’s glue: Science explains empathy’s role for man, beast. Denver Post.
Ashkanasay, N.M., Hartel, C.E.J., &. Serbe. W.J. (2000). Emotions in the workplace: Research, theory, and practice. Westport, CT: Quorum Books.
Bar-On, R. (2000). Emotional and social intelligence: insights from the emotional quotient inventory. In R. Bar-On & J.D.A. Parker (Eds.), The handbook of emotional intelligence. San Francisco: Jossey-Bass.
Bar-On, R. (2001). EI and self-actualization. In J. Ciarrochi, J. Forgas, & J. Mayer (Eds.), Emotional intelligence in everyday life. New York: Psychology Press.
Bar-On, R. (2002). Bar-On emotional quotient inventory (EQ-i) technical manual. Toronto, Ontario: Multi-Health Systems, Inc.
Bar-On, R.,& Handley, R. (1999). Optimizing people: A practical guide for applying EQ to improve personal and organizational effectiveness. New Braunfels, TX: Pro-Philes Press.
Bennett-Goldman, T. (2001). Emotional alchemy. New York: Three Rivers Press.
Caruso, D.R., & Salovey, P. (2004). The emotionally intelligent manager. San Francisco: Jossey-Bass.
Chang, P.P., Ford, D.E., Meoni, L.A., Wang, N., & Klag, M.J. (2002). Anger in young men and subsequent premature cardiovascular disease. In Archives of internal medicine. Available: http://archinte.ama-assn.org.
Cherniss, C., & Adler, M. (2000). Promoting emotional intelligence in organizations. Alexandria, VA: American Society for Training & Development.
Cherniss, C., & Goleman, D. (2001). The emotionally intelligent workplace. San Francisco: Jossey-Bass.
Childre, D. (1994). One minute stress management freeze frame. Boulder Creek, CA: Planetary Publications.
Childre, D., & Martin, H. (1999). The heartmath solution. San Francisco: Harper.
Ciarrochi, J., Forgas, J.P., & Mayer, J.D. (2001). Emotional intelligence in everyday life. London, England: Taylor and Francis.
Collaborative Growth’s EQ Symposium. (2004). Power tools: Connecting theory and action. www.cgrowth.com
Cooper, R. (2001). The other 90 percent. New York: Three Rivers Press.
Cooper, R., & Q-Metrics. (1996). The EQ map interpretation guide. San Francisco: AIT and Essi Systems, Inc.
Crum, T. (1987). The magic of conflict. New York: Simon & Schuster.
The Dalai Lama & Cutler, H. (1998). The art of happiness. New York: Riverhead Books.
Damasio, A. (2003). Looking for Spinoza. Orlando, FL: Harcourt.
Dennison, P.E., & Dennison, G.E. (2010). Brain gym (teacher’s ed. rev.) Ventura, CA: Edu-Kinesthetics, Inc.
Eisaguirre, L. (2002). The power of a good fight. Indianapolis, IN: Alpha.
Eliot, T. (1968). Collected poems. New York: Harcourt Press.
Eliot, T. (1968). Four quartets. Orlando, FL: Mariner Books.
Feldman, D.A. (1999). The handbook of emotionally intelligent leadership: Inspiring others to achieve results. Falls Church, VA: Leadership Performance Solutions Press.
Fisher, R., & Ury, W. (1981). Getting to yes: Reaching agreement without giving in. Boston: Houghton Mifflin.
Flury, J., & Ickes, W. (2001). Emotional intelligence and empathic accuracy. In J. Ciarrochi, J. Forgas, & J. Mayer (Eds.), Emotional intelligence in everyday life. New York: Psychology Press.
Foundation for Inner Peace. (1975). A course in miracles. Tiburon, CA: Foundation for Inner Peace.
Frankl, V. (2000). Man’s search for meaning. Boston: Beacon Press.
Goleman, D. (1995). Emotional intelligence: Why it can matter more than IQ. New York: Bantam.
Goleman D. (1998). Working with emotional intelligence. New York: Bantam.
Goleman D., Boyatzis, R., & McKee, A. (2002). Primal leadership: Realizing the power of emotional intelligence. Cambridge, MA: Harvard Business School Press.
Gowing, M.K. (2001). Measurement of individual emotional competence. In C. Cherniss & D. Goleman (Eds.), The emotionally intelligent workplace. San Francisco: Jossey-Bass.
Government of India. (1987, March). Gandhi’s life in 5000 words. Available: www.mkgandhi.org/bio5000/bio5index.htm.
Hargie, O., & Dickson, D. (2004). Skilled interpersonal communications. New York: Routledge.
Hughes, M. (2009). Building your team’s conflict-resolution skills with emotional and social intelligence. In M. Hughes, H.L. Thompson, & J.B. Terrell (Eds.), The handbook for developing emotional and social intelligence: Best practices, case studies and strategies. San Francisco: Pfeiffer.
Hughes, M. (2006). Life’s 2% solution. Boston: Nicholas Brealey.
Hughes, M. (2004). Success and EQ. www.cgrowth.com.
Hughes, M., & Terrell, J.B. (2007). The emotionally intelligent team. San Francisco: Jossey-Bass.
Hughes, M., & Terrell, J.B. (2009). Team emotional and social intelligence (TESI short): Facilitator’s guide. San Francisco: Pfeiffer.
Jenkins, M. (2003, August). The hard way: Aaron Ralston—between a rock and the hardest place. Outside Magazine, 28(8).
Kapadia, M. (2004). Emotional intelligence: A workbook for beginners. New Delhi: BPI PVT LTD.
The King Center. (2003). Biographical outline of Dr. Martin Luther King, Jr. Available: www.thekingcenter.com/mlk/bio.html.
Lane, R.D. (2000). Levels of emotional awareness: Neurological, psychological and social perspectives. In R. Bar-On & J.D.A. Parker (Eds.), The handbook of emotional intelligence. San Francisco: Jossey-Bass
Maslow, A. (1970). Motivation and personality (2nd ed.). New York: Harper & Row.
Mayer, J.D., Salovey, P., & Caruso, D.R. (2000). Emotional intelligence as zeitgeist, as personality, and as a mental ability. In R. Bar-On & J.D.A. Parker (Eds.), The handbook of emotional intelligence. San Francisco: Jossey-Bass.
Mayer, J.D., Salovey, P., &. Caruso, D.R. (2001). MSCEIT™ personal summary report. New York & Toronto: Multi-Health Systems, Inc.
Mayer, J.D., Salovey, P., &. Caruso, D.R. (2002). MSCEIT™ users manual. New York & Toronto: Multi-Health Systems, Inc.
Neff, K.D., Rude, S., & Kirkpatrick, K.L. (2007). An examination of self-compassion in relation to positive psychological functioning and personality traits. Journal of Research in Personality, 41, 908–916.
Orme, G. (2001). Emotionally intelligent living. Glasgow, Scotland: Crown House.
Pearman, R. (2009). Personality type and emotional intelligence: Pragmatic tools for the effective practitioner. In M. Hughes, H.L. Thompson, & J.B. Terrell (Eds.), The handbook for developing emotional and social intelligence: Best practices, case studies, and strategies. San Francisco: Pfeiffer.
Pert, C. (1997). Molecules of emotion. New York: Simon & Schuster.
Pert, C. (2000). Your body is your subconscious mind. Boulder, CO: Sounds True.
Pink, D. (2004, January 24). The AHC gratitude visits. New York Times Sunday magazine’s 100 great ideas. Authentic Happiness Coaching Newsletter, 2(1).
Salovey, P., & Sluyter, D. (1997). Emotional development and emotional intelligence. New York: Basic Books.
Seligman, M. (1990). Learned optimism. New York: Pocket Books.
Seligman, M. (2002). Authentic happiness. New York: The Free Press.
Seligman, M. (2011). Flourish. New York: The Free Press.
Shakespeare, W. King Lear. Available: www-tech.mit.edu/Shakespeare/works.html.
Stein, S., & Book, H. (2011). The EQ edge: Emotional intelligence and your success (3rd ed.). San Francisco: Jossey-Bass.
Turow, J. (1997). Breaking up America: Advertisers and the new-media world. Chicago: University of Chicago Press.
Ury, W. (2000). The third side: Why we fight and how we can stop. New York: Penguin Books.
Various Artists. (1987). Largo. San Francisco: LIND Institute. Available: www.relaxwiththeclassics.com/pages/ordering.htm.
Webster’s third international new dictionary. (1993). Springfield, MO: Merriam-Webster, Inc.
Weisinger, H. (1998). Emotional intelligence at work. San Francisco: Jossey-Bass.
Whitney, J., & Packer, T. (2001). Power plays. New York: Simon & Schuster.
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