Emotional Intelligence in Action

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Library of Congress Cataloging-in-Publication Data

Hughes, Marcia.

Emotional intelligence in action : training and coaching activities for leaders, managers, and teams / Marcia Hughes, James Bradford Terrell.—2nd ed.

p. cm.

Includes bibliographical references and index.

ISBN 978-1-118-12804-6 (pbk.); 978-1-118-17126-4 (ebk.); 978-1-118-17127-1 (ebk.); 978-1-118-17128-8 (ebk.)

1. Executives—Training of—Handbooks, manuals, etc. 2. Leadership—Study and teaching—Handbooks, manuals, etc. 3. Executive coaching—Handbooks, manuals, etc. 4. Counselors—Training of—Handbooks, manuals, etc. 5. Group facilitation—Handbooks, manuals, etc. 6. Personnel departments—Employees—Training of—Handbooks, manuals, etc. 7. Emotional intelligence—Handbooks, manuals, etc. 8. Active learning— Handbooks, manuals, etc. I. Terrell, James Bradford, 1951- II. Title.

HD30.4.H824 2012

658.4’071245—dc23

2011041420

Acquiring Editor: Holly Allen

Director of Development: Kathleen Dolan Davies

Developmental Editor: Susan Rachmeler

Production Editor: Michael Kay

Editor: Rebecca Taff

Editorial Assistant: Michael Zelenko

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