Strategies for Management of Care Questions

Every three years, the National Council conducts a job analysis study to determine the activities required of a newly licensed registered nurse. Based on this study, the National Council adjusts the content of the test to accurately reflect what is happening in the workplace. This ensures that the NCLEX-RN® exam tests what is needed to be a safe and effective nurse.

The role of the nurse has expanded in today’s health care environment. In addition to providing quality client care, the nurse is also responsible for coordination and supervision of care provided by other health care workers. Many health care settings are staffed by registered nurses, licensed practical nurses/licensed vocational nurses (LPN/LVN), and nursing assistive personnel (NAPs) such as nursing assistants and support staff. It is the responsibility of the registered nurse to coordinate the efforts of these health care workers to provide affordable quality client care. Appropriate supervision of LPN/LVN and/or NAPs by the registered professional nurse is essential for safe and effective client care.

To reflect these changes, the NCLEX-RN® exam contains questions about delegation and assignment of client care. There are several reasons why you may find these questions difficult to answer correctly on the NCLEX-RN® exam:

Even if you have no direct experience in these areas, the Rules of Management will get you through the test. They will help you choose more right answers when answering management questions on the NCLEX-RN® exam.

The Rules of Management

Rule #1: Do not delegate the functions of assessment, evaluation, and nursing judgment.

During your nursing education, you learned that assessment, evaluation, and nursing judgment are the responsibility of the registered professional nurse. You cannot give this responsibility to someone else.

Rule #2: Delegate activities for stable clients with predictable outcomes.

If the client is unstable, or the outcome of an activity not assured, it should not be delegated.

Rule #3: Delegate activities that involve standard, unchanging procedures.

Activities that frequently reoccur in daily client care can be delegated. Bathing, feeding, dressing, and transferring clients are examples. Activities that are complex or complicated should not be delegated.

Rule #4: Remember priorities!

Remember Maslow, the ABCs, and “stable versus unstable” when determining which client the RN should attend to first. Keep in the mind that you can see only one client or perform one activity when answering questions that require you to establish priorities.

Let’s use the Rules of Management to eliminate answer choices in exam-like Management of Care questions.

Step 1. Reword the question in your own words.

The question asks what the nurse should do when a child with a fractured femur is first admitted. That question is very broad. To establish exactly what is being asked, you must read the answer choices. In each answer, the RN is delegating tasks to the LPN/LVN or NAP. The real question is, “What is appropriate delegation?”

Step 2. Eliminate answer choices based on the Rules of Management.

  1. Obtaining vital signs is an important part of assessment. According to Rule #1, the registered nurse cannot delegate assessment. Eliminate this answer choice.
  2. Checking the peripheral pulses is an important assessment for this client because of the diagnosis of a fractured left femur. The nurse needs to assess the client before delegating activities to someone else. Assessment of the client is much more important than completing paperwork. Eliminate.
  3. There is no assessment, evaluation, or nursing judgment involved in this option, so leave it in for consideration.
  4. The nurse is with the child and his parents while the NAP obtains needed equipment. There is no assessment, evaluation, or nursing judgment when gathering equipment, so leave this choice in for consideration.

Step 3. Select an answer from the remaining choices.

You are left with answer choices (3) and (4). You are halfway to the correct answer!

Answer (3) indicates that the nurse is on the phone and the LPN/LVN is with the client. Have you seen this done in the real world? Probably. Is this what nursing textbooks and journals say should be done in this situation? Probably not. Eliminate this answer. Remember, on the NCLEX-RN® exam, emphasis is placed on providing care to clients according to how nursing care is defined in textbooks and journals.

The correct answer is (4). The nurse is caring for the child and his parents while delegating tasks to nursing assistive personnel.

Let’s look at another Management of Care question.

Step 1. Reword the question.

“What task will you assign to an NAP?” The fact that the NAP is “experienced” is a distracter.

Step 2. Eliminate answer choices based on the Rules of Management.

  1. Obtain 24-hour diet recall from a client with anorexia nervosa. Some students may consider this answer choice because eating is certainly a recurring daily activity, but this answer isn’t about feeding a client. Eating has special significance for a client with anorexia nervosa. An important assessment that the nurse must make is the quantity of food consumed by this client. The nurse cannot delegate assessment. Eliminate.
  2. Obtain a clean-catch urine specimen from a client with suspected UTI. Rule #4 states, “Delegate activities that involve standard, unchanging procedures.” There is no indication that the client has a catheter, so this is a routine procedure. Keep for consideration.
  3. Observe bladder irrigation returns after a transurethral resection. The color of the fluid needs to be assessed to determine if hemorrhage is occurring. This is an assessment. Eliminate.
  4. Observe a newly diagnosed DM client practicing injection techniques. This answer choice involves the evaluation of client teaching. According to Rule #1, the nurse cannot delegate evaluation of client care. Eliminate.

Step 3. Select an answer from the remaining choices.

That leaves only answer choice (2), the correct answer.

Let’s look at one more question.

Step 1. Reword the question.

The question is asking for the appropriate assignment for an LPN/LVN.

Step 2. Eliminate answer choices based on the Rules of Management.

After reading the answer choices, you may have already seen that Rule #3 (Delegate activities for stable clients with predictable outcomes) will be particularly helpful.

  1. Ask yourself, is this a stable client with a predictable outcome? A 3 year-old with a new tracheostomy is not stable or predictable. Eliminate this answer choice.
  2. This child may be unstable and the outcome of a poisoning is unpredictable. Eliminate this answer choice.
  3. This child has a problem that has a predictable outcome. No information is provided in the choice to lead you to believe that this child is unstable at this time. Keep this answer choice in consideration.
  4. Because of the narrow airway of a child, this child may be unstable and the outcome is unpredictable. Eliminate this answer choice.

Step 3. Select an answer from the remaining choices.

Answer choice (3) is the correct answer.