(Zappos)
Mike McDerment
(FreshBooks)
Steve Hindy
(Brooklyn Brewery)
The three leaders profiled in this section have helped transform their industries. They recognize that change is inevitable and have helped ensure that their organizations evolve with the times. Not only do they acknowledge changes in workplace culture and their repercussions, but, equally important, they embrace it head on with purposeful direction. In the chapters that follow you’ll read about a new management style called “holacracy,” find out why sole proprietors don’t have to stress about bookkeeping any longer, and learn how the craft beer movement started—among other fascinating lessons from the frontlines of American business.