Chapter 1
IN THIS CHAPTER
Understanding current workplace realities
Figuring out what you want … and want to do
Finding your place in the workplace
Retooling your job-search strategies for the 21st century
Welcome, job seekers! Finding a job at any age takes work and dedication. Some older job seekers assume that employers would rather outsource jobs to cheaper workers overseas or hire younger, less experienced workers for lower wages. Although these suspicions are confirmed by the hiring practices of some organizations, current studies show that employers are increasingly willing to consider older candidates and that age alone isn’t necessarily the reason some employers are unwilling to consider older candidates.
This chapter aims to help you shift your attitude about job hunting from one of apprehension to one of hope and possibility and to show you a few simple ways to rev up your job-search mojo to today’s new workplace reality for job seekers age 50 and older.
The times really are a-changin’, and that’s good news for your job-hunting prospects. Whether you want to work in an office job, teach yoga, or head up a company, more employers are starting to realize that hiring workers age 50 and older is good for business, and more and more employers are discovering the value of experienced workers. Unfortunately for job seekers 50 and older, the fact that demand for experienced workers is on the rise is a well-kept secret. Realizing that employers need you is an important first step in the process of finding and landing the job you want. It gives you the enthusiasm and confidence to set out on what may be a long and arduous journey. This section reveals the reasons that the demand for older workers is rising — to invigorate you for the journey ahead and remind you of just how valuable you are to employers who need your skills, talents, and experience.
Many CEOs are increasingly aware that they need to have older, more experienced workers on board. As the population ages, the workforce is aging right along with it. U.S. employees 65 and older now outnumber teenagers in the workforce for the first time since 1948. In 2002, workers 50 and older comprised 24.6 percent of the workforce. By 2012, they represented 32.3 percent. And by 2022, they’re projected to be 35.4 percent of the total workforce.
This emerging trend isn’t likely to change anytime soon. More than one in three workers age 45 and older expects to retire at age 66 or older, compared to just over one in five 10 years ago. Moreover, 72 percent of workers ages 45 to 74 envision working in retirement.
Employers are getting worried about their future workforce. In a recent survey by the Society for Human Resource Management (SHRM), one-third of HR professionals predicted that the loss of talent resulting from retirements or departures of workers age 55 and older would be either a problem or a crisis for their organization in the next six to ten years. The Manpower Group 2014 Talent Shortage Survey found that 40 percent of U.S. employers reported difficulty in filling jobs.
The old concerns that hiring someone your age would probably be too pricey are being debunked. Contrary to common perception, workers age 50 and older don’t cost significantly more than younger workers, according to the report “A Business Case for Workers Age 50+: A Look at the Value of Experience 2015,” commissioned by AARP and conducted by Aon Hewitt.
Shifting trends in reward and benefit programs mean that adding more age 50-plus talent to a workforce results in only minimal increases in hard dollar total labor costs. These trends include a broad move by large employers to performance-based versus tenure-based compensation, the decline in traditional benefit pension plans, and the fact that healthcare costs are increasing at a slower rate for older workers compared to younger workers.
Meanwhile, in today’s global and fast-paced workplace, firms often don’t have the time to squander while a younger worker ramps up skills and knowledge. Companies are slowly realizing that to stay competitive, it’s smarter to seek out and hire experienced workers. That means you’re on the cutting edge of a sweeping change in the demographics of the workplace.
Recent surveys show that companies are realizing that it’s strategically smart to pay more attention to recruiting and retaining workers age 50 and older. When organizations need someone to step in and do the job right now and solve an existing problem, they’re eager to hire the experienced worker.
That’s what the AARP report unveiled. Findings from a 2014 SHRM survey of HR professionals also back up that trend. SHRM’s The Aging Workforce survey also found that two-thirds of HR executives canvassed reported that their organization employed older workers who retired from other organizations or careers before joining their organization. Gold stars all around.
The Aging Workforce survey, part of a three-year national Aging Workforce Initiative by SHRM and the SHRM Foundation and funded by the Alfred P. Sloan Foundation, also found that 61 percent of the 1,900 randomly selected SHRM HR professionals indicated that their organization had attempted to capitalize on and incorporate the experience of older workers in recruitment and retention strategies. (Kudos to them.) The top advantages of older workers were having more work experience (cited by 77 percent of respondents), being more mature/professional (71 percent), and having a stronger work ethic (70 percent).
Employers find that workers age 50 and older are more loyal and aren’t as likely as younger workers to job jump. And that lower staff turnover benefits the bottom line, because the costs of high turnover are tangible. Finding, hiring, and training a new employee is a costly venture, and it becomes even costlier when that well-trained employee decides to jump ship and work for a competitor.
Plus, it’s hard to put a price on the institutional knowledge that goes out the door with a departing employee. Now tack on the stress that managers and coworkers must shoulder to make up for the work that falls between the cracks when an employee leaves. And, finally, toss in the toll of lost morale that accompanies the departure of a valued team member. Now the employer has a serious problem. And that’s clearly a big incentive for hiring a worker over 50. Older workers often anchor a team.
Aon Hewitt data show that older workers, in general, love their jobs more than younger workers do. Yes, we’re more engaged than our younger counterparts. Perhaps we’re grateful for the jobs in a way that someone new to the workforce has yet to learn to value and appreciate.
For example, 65 percent of employees age 55 and up in large companies are “engaged,” compared to fewer than 60 percent of employees under age 45. Although this gap may seem small, it represents a statistically significant difference in engagement that can have a noticeable impact on business outcomes, according to the AARP report.
In addition to being the most highly engaged age group in the labor force, workers age 55 and older are also the most motivated. A whopping 81 percent of workers age 55 and up are “motivated” — meaning they say that they exert extra effort and contribute more than is normally required in their job — compared to 76 percent of their peers age 25 to 34. Talk about selling points for older workers on the job hunt!
In addition to all those wonderful attributes already mentioned, older workers typically have the following:
Shoulders back. You’re valued. Put all this positive juju in your back pocket and never forget how much you have to offer on the job.
To get you even more fired up about your job search, here are five money-wise reasons to stay in the workforce as long as you can:
The more years you contribute to your retirement plans, the better off you’ll be down the road. You’ll be able to delay taking Social Security, which will dramatically boost your eventual payout. If your full retirement age is 66, for example, and you start collecting at age 70, your monthly check will be 32 percent higher than if you begin benefits at 66 and 76 percent more than if you start taking benefits at 62 (when most people do).
The longer you work, the longer you delay tapping retirement funds, which can continue to grow.
Working longer provides income to pay for health insurance until you’re eligible for Medicare at 65. Fewer employers are offering their retired workers medical benefits, and those who do are ramping up the amount retirees must contribute to the cost of coverage. Even better, you may find a job that offers you access to a health plan.
Consider the advantage of a health savings account (HSA). If your employer provides one, take advantage of it. It’s a good way to save as a tax deduction and use the dollars tax free for qualified medical expenses.
Bottom line: We’re living longer, healthier lives. As a result, we’re staying longer in the workforce because we can and often because we need to in order to have a financially secure retirement.
What’s new since your last job hunt? If it’s been a while, you’ll quickly find that technology has made job searching easier in some ways but more complex than ever in others. Although the Internet has improved access to openings, it has also increased competition for those same openings. Typically, an average of more than 250 résumés are submitted for every job posting, and the first résumé appears within 200 seconds of the posting “going live,” according to online job-search expert Susan P. Joyce, publisher of WorkCoachCafe.com.
Although job-search sites make finding jobs easier, online applications and automated screening technologies pose additional obstacles to getting past the gatekeepers. According to a study by job-match site TheLadders (www.theladders.com
), many companies use talent-management software to screen résumés, weeding out up to 50 percent of applications before anyone ever looks at a résumé or cover letter.
In other words, employers want to hire someone who has already been vetted in some way, which can save a lot of hassle and cost of the hiring process and of replacing people who don’t work out, even if they looked great on paper and interviewed like pros. Employers love it when someone who already works for the organization can vouch for the person. And the employee making the referral often has some skin in the game, so to speak. Many employers pop a bonus reward of up to $1,000 or more for referring someone who’s hired and does a good job in the first few months on the job.
Does this mean that applying for a job on job boards isn’t worthwhile? Not at all! Scanning the boards gives you a sense of who’s hiring, what types of openings are out there, and salary ranges. But it does mean that other approaches, such as networking and marketing yourself, may ultimately forge a better route to landing a job.
For many, their paychecks aren’t generally what get them juiced about going to work. Most people say they’re motivated by the people they work with, the opportunity to keep learning and growing, or the mission or cause of their employer’s services or the products it makes. Sometimes they say they love the travel opportunities. So don’t get locked into a must-have salary. When searching for jobs and comparing offers, be sure to account for other benefits, including the following:
Employers are increasingly tuning in to these incentives. So though they worry that they may not be able to meet your salary expectations, they’re discovering that workers 50 and older are attracted to more than pay. So employers are increasingly offering such non-financial perks as flexible work schedules, telecommuting options, and training and education opportunities.
When it comes to finding a successful and meaningful second act, most people simply don’t know what they’re passionate about, even when they know that they want to move in another direction. This section encourages you to explore other careers and check out some of the fastest-growing job markets to find the right fit. It also provides some tips and cautions to help guide you as you set out to pursue your passion and add purpose to your life.
One way to discover a passion that you can transform into gainful employment is to consider other careers. If you’ve ever thought to yourself, “I’d like to have her job,” you have a head start. Think about those jobs you’ve always dreamed of having. Maybe you’ve always wanted to be a writer, graphic artist, wedding planner, interior designer, private investigator, or sports announcer. Perhaps you’ve always dreamed of owning a bed and breakfast, brewing your own beer, making candy, or producing movies.
No, it’s not too late to start thinking about pursuing a totally new career, and many your age have done so successfully. Think of it this way: If you live to 100 and look back 50 years or so, will you still think you were too old back then to pursue that dream job?
Test-driving a career in some form is always a good idea. Career changers may enter a period of mourning after starting their new careers. All of a sudden, they realize how much they miss their old careers and aren’t really open to replacing what they once had. Internship opportunities are one way to test-drive different work.
One way to pursue your passion while ensuring your marketability is to consider employment in fast-growing markets. Certain industries, such as energy and healthcare, are experiencing more profound talent shortages than others. According to the ManpowerGroup’s 2014 Talent Shortage Survey, here are the top ten jobs that U.S. employers are having trouble filling:
Occupations with the most robust job growth by 2022, according to the Bureau of Labor Statistics (BLS), range from personal care and home health aides to interpreters and translators, brick masons and stonemasons, electricians’ helpers, and event planners.
Although most of the job growth is expected to be in fields that don’t require postsecondary education, jobs that require a college degree or higher are actually growing faster (14.0 percent versus 9.1 percent). And those higher-skilled jobs will pay, on average, more than double ($57,770 per year versus $27,670).
The following sections describe the sectors that are likely to be the hottest over the next few years.
Look for opportunities in healthcare support, such as nursing assistants, physical and occupational therapists and assistants, skincare specialists, physician assistants, genetic counselors, and social workers. According to projections released by Georgetown University in 2015, the United States faces a shortage of 193,000 nursing professionals by 2020. Additionally, a 2015 report from The Association of American Medical Colleges estimates that, by 2025, the United States will experience a shortfall of anywhere from 46,100 to 90,400 physicians. Here again, recruitment and retention efforts aimed at the 50 and older workforce can help address this shortage.
According to the BLS, occupations related to healthcare, healthcare support, construction, and personal care services, such as physical therapists, skincare specialists, and social workers are expected to add a combined 5.3 million jobs in the United States, an increase representing approximately one-third of all employment gains over the coming decade.
The dietitian, nutritionist, and nursing assistant occupations are each projected to grow 21.1 percent between 2012 and 2022, according to BLS data. Given the comparatively small size of the dietitians and nutritionists profession, projected growth is expected to result in the addition of 14,200 new jobs. The nursing assistants occupation, however, is far larger. The upshot: The same anticipated growth rate in that occupation is expected to add 312,200 new jobs to the economy by 2022.
The leisure and hospitality sector is growing. People will be spending money to eat out and go on vacation. Chefs, cooks, waiters, bartenders, and restaurant and hotel managers will be in demand.
The software developer and programmer sector is expected to add 279,500 jobs by 2022, accounting for about four out of ten new jobs in the computer and math occupations group, according to BLS.
Although projected growth in jobs for information security analysts, at 27,400 new positions, is tiny compared to jobs for software developers and programmers, the rate of growth for information security analysts is expected to be 37 percent, making this the fastest-growing job in this sector.
According to 2013 Current Population Survey data, 22 percent (or 447,000) of engineers in the United States are age 55 and up. As these workers approach retirement age, there may not be enough new workforce entrants to replace their loss in key roles. Focused efforts to retain and recruit older workers can mitigate these gaps.
BLS projections show that considerable job growth is expected in skilled labor professions, including brick masons, block masons, stonemasons, and tile and marble setters (and their helpers), and electricians’ helpers. As mentioned earlier, employers are currently having the most trouble filling openings in these and other skilled trades.
For those who speak foreign languages, labor experts also project that there will be a rising need for interpreters and translators in courtrooms and other settings.
“Pursue your passion” is the kind of advice you receive from a friend or relative who either never pursued her passion or knew from the day she was born what she wanted to do. It sounds like great advice until you pause to think about it and realize that you have no idea what your passion is or how to take that first step from point A to point B. Here are some suggestions to ease you into those first steps, with a tip of the hat to career coach Beverly Jones:
You’re not the first person to be looking for a job later in life, and that’s good news for you. Others have led the way from unemployment to rewarding work in their 50s and beyond. And although these trailblazers haven’t beaten down a path for you to follow (because there are so many paths to follow), they have revealed some strategies and techniques that have survived the test of time. The following sections introduce you to several of the more effective strategies for securing employment, most of which apply to all job seekers, but a couple of which apply specifically to job seekers age 50 and older.
The sooner you start looking for a job after losing a job, the more likely you’ll find a new job. According to the AARP Public Policy Institute report “The Long Road Back: Struggling to Find Work after Unemployment,” by Gary Koenig, Lori Trawinski, and Sara Rix, those who waited three months or longer before beginning their job search were less likely to have become reemployed.
Why wait so long to look for work? The most popular answer was that they needed a break. Other reasons survey respondents cited include that they took time to think about what they wanted to do next (57 percent), had savings or other sources of income (56 percent), and found it hard to get motivated (42 percent). Twenty-five percent of respondents waited to begin their job search because of caregiving responsibilities, about the same number who waited because they didn’t know how to get started. Whatever the reason, postponing the search for three months or longer worked against them.
Being physically fit, well groomed, and properly dressed is better than Botox. Aim to look and dress with an eye toward a vibrant, youthful appearance:
If you aren’t physically fit, make that a priority. Eat healthy, avoiding sugary and starchy foods and sugary drinks. Exercise at least 30 minutes every other day. Quit or cut back on caffeine, nicotine, and alcohol, if you’re so inclined to use those substances.
Maintain a well-groomed appearance. Get a haircut. Try a new ’do to give yourself a fresh look.
People do judge a book by its cover. Showing up for an interview looking vigorous, well groomed, and sharply dressed demonstrates that you’re up for the job and have the requisite stamina, which is often a concern for employers when they consider hiring someone over 50. This advice also applies to any headshots you use for your social media and networking profiles.
When reemployed workers were asked about the most effective steps they took in finding their current jobs, the overwhelming majority attributed their success to networking, according to the AARP’s “The Long Road Back: Struggling to Find Work after Unemployment.” Here are the most effective steps:
If you’re interested in a particular industry, join an association connected with it and seek out volunteer openings. Go to industry and professional meetings and conferences. You never know who will know someone who is hiring. And many college and university career centers are reaching out to alumni to help, too.
Consider volunteering while you’re out of work. By putting your volunteering on your résumé, you won’t show a blank period of unemployment. To the extent that you can, be out in the world using your skills.
Be aggressive in your job search. Network as much as you can as well as keep an eye out for openings. The people who are aggressive are more likely to be reemployed.
Pick up the phone and call everybody you ever worked with and every employer you ever worked for. That’s the way to get an interview. If you don’t establish a personal connection to the company, submitting an application is probably a waste of time.
Call friends of friends, people in your faith community, athletic club, volunteer organizations, and parents of your children’s friends. Heck, call your children’s friends, too.
Contact trade and professional associations you belong to. Many have job boards.
Connect with alumni associations and your fraternity or sorority if you belong to one. College and university placement offices are there to help no matter how long ago you graduated.
Canvas local lawyers, accountants, and bank officers in town and see whether they know of any clients who are hiring. In short, you really have to “kiss a lot of frogs” to find a prince. Leave no stone unturned.
The next sections introduce additional strategies and techniques that are effective in landing a job.
Broadening your job search simply means being open to other possibilities — considering a different profession in a different industry, making trade-offs in terms of salary and flextime, stitching together a full-time position with part-time gigs, and so on. It doesn’t mean applying to every job opening you find. You really want to focus your efforts in one area for maximum impact, but you don’t want to pass up a golden opportunity just because it doesn’t happen to conform to your notion of the ideal job.
One way to broaden your search is to think less in terms of job title and more in terms of skills, knowledge, and experience — all these assets may be transferrable to a different profession, a different line of work. If you’re focused on a full-time job, you can broaden your search by considering contract work or a temporary assignment, which may lead to a full-time position or even starting your own business.
As Henry Ford once said, “Nothing is particularly hard if you divide it into small jobs.” You may be able to apply this maxim to piecing together full- or part-time work. For example, you could take on one or two part-time jobs, do some contract work or consulting on the side, and still have plenty of free time and enough money to enjoy that time. Or you may do full-time seasonal work for part of the year and take on a part-time job the rest of the year. And you may want to gradually scale down your workweek over the years as you make a smooth transition into retirement.
Don’t be surprised if you find yourself testing a number of different kinds of jobs to find what you really shine at or want to do in the years ahead. You may even strategically build an income stream from a tapestry of work you enjoy and are skilled at doing.
Fifty-five percent of U.S. workers want to change careers, according to a University of Phoenix survey. To make a switch, you’ll probably have to learn new skills, make new professional contacts, sock away cash, and more. Here are the best moves to make your change a successful one:
Once you reach a certain age, you may be branded with stereotypes that make you vulnerable: resistant to change, technologically challenged, complacent. In a survey by staffing agency Adecco, 39 percent of employers said the greatest challenge with older workers is their difficulty learning new technologies. Of course, this is a misconception — Pew Institute research shows 87 percent of American adults use the Internet — but you may need to demonstrate your tech aptitude to disprove this perception. To increase your market value, obtain the education, training, and certifications required to do the job you’re seeking.
Contact a local community college and ask about skills that local employers are looking for. In certain cases, the American Association of Community Colleges partners with AARP Foundation and local workforce agencies and employers to do this; you can find those community colleges in the Back to Work 50+ section on www.aarp.org/foundation
.
Talk to graduates and employers to find out whether the educational and training programs are truly valuable.
During your job search, don’t hesitate to ask others for help. People are generally glad to assist if you ask politely for what you need. After all, wouldn’t you be eager to help friends or relatives revamp their résumé or assist in any other way you could if they were looking for a job? Sometimes, the most generous people are the least likely to ask for help, never realizing that others may need the opportunity to help someone else. Sometimes, you have to be a taker. Here are common areas where older job seekers often need help:
Here are some resources to consider checking out when you need help:
News from the job front isn’t all roses. Ageism is real. If you’re over 50 and pounding the pavement these days, you will face certain challenges. Once becoming unemployed, it typically takes an older worker longer to find a job than it does a younger person, according to the Bureau of Labor Statistics (www.bls.gov/web/empsit/cpseea36.pdf
). If you’ve felt the disappointment of a floundering job hunt at a gut level, you have plenty of company. Many are frankly furious, discouraged, and dumbfounded by their inability to land a job that suits their experience and desired salary.
The key to overcoming ageism is to understand employers’ concerns and address those concerns, the topics of the next sections.
Some employers figure that your salary demands are out of their ballpark, and that if they hire you for less, you’ll resent it and probably jump ship if you get a better offer. They often perceive, true or not, that you’re set in your ways or lack the cutting-edge skills or even the energy to do the job.
Then, too, some hiring managers might surmise that you have age-related health problems, or are likely to, and you’ll be taking too much sick leave. And, of course, there’s the nagging issue that you’re not in it for the long haul, even if that’s far from the truth. Finally, there’s concern about reverse ageism — the employer may think you won’t want to take orders from a younger boss who is probably making more than you.
One way to sell a product is to take away every reason a prospective customer has for saying no, and that’s the strategy for overcoming ageism. If you do everything else right in terms of revamping your résumé, marketing yourself online, networking, and so forth, you’ve already given employers plenty of reasons to say yes. Now, you just have to take away their reasons for saying no. Here are some suggestions for doing just that:
Guess what comes back? All the accomplishments, all the positives that you need to be reminded of to prove to yourself that you’re a talented individual who has a contribution to make. Then when you’re in the interview, networking, or doing informational conversations, you can say, “Well, people have said about me that blah, blah, blah.” All of a sudden, you have all the words to use, and it’s easier to talk about your attributes because you’re using someone else’s tribute.