Acknowledgments

I want to give special thanks to Dann Farrelly for his continual help and counsel in all my writing. Dann, I owe you big time.

Special thanks to Allison Armerding for helping me “in the last mile.” Allison, you did good, again.

Pam, thanks for your editing. Special thanks for doing so while on your vacation.

Thanks to Anne Kalvestrand for helping with research for chapter 7.

Special thanks to Mary Walker (Jodi, too) for helping me complete this project—you’re amazing!