Kyle Rankin is a senior systems administrator, the author of DevOps Troubleshooting, Knoppix Hacks, Knoppix Pocket Reference, Linux Multimedia Hacks, and Ubuntu Hacks, and he has contributed to a number of other O’Reilly books. Kyle is also an award-winning columnist for Linux Journal and has had articles featured in PC Magazine, TechTarget, and other publications.
Benjamin Mako Hill is a Ph.D. candidate at the Sloan School of Management and Media Lab at MIT, and, as of Fall 2013, an assistant professor of communications at the University of Washington. As part of the founding Ubuntu team, his charge at Canonical was to help grow the Ubuntu development and user community during the project’s first year. Mako has continued his involvement with Ubuntu as a member of the Community Council governance board and through projects such as this book.