Index

The page numbers in this index refer to the printed version of this book. To find the corresponding locations in the text of this digital version, please use the “search” function on your e-reader. Note that not all terms may be searchable.

Aaker, Jennifer, 176

Abortion, 137

Acemoglu, Daron, 202

Adams, Glenn, 183–185

Adler, Nancy, 103

Advertising, 23–24, 50, 99

Affirmative action, 33, 56

African Americans (see Race and ethnicity, cultures of)

Age of Reason, 28

Aggression, gender and, 46–47

Akrobatik, 75

Alcorn, Randy, 154

Aleichem, Sholem, 146

Allmendinger, Jutta, 39

Ambady, Nalini, 69

America’s Four Gods (Froese and Bader), 138

Anglicans, 137

Anti-Semitism, 146

Aronson, Elliot, 105

Aronson, Josh, 70

Arranged marriages, 191–192

Art of Happiness (Dalai Lama), 25

Asian Americans (see Race and ethnicity, cultures of)

Asian students, x, xiv, 1–10, 2–22, 30, 34, 117

Attention disorders, 54

Attributional style, 148–149

Autonomy, morality of, 156

ayo, damali, 85–86

B Corporations, 169–170

Babcock, Linda, 57

Bachmann, Michele, 136

Bader, Christopher, 138

Bamboo ceiling, x, 33

Banaji, Mahzarin, 75

Bandura, Albert, 207

Banks, Richard, 54

Baptists, 136, 137

Barber, Brad M., 47

Baron-Cohen, Simon, 44

Battle Hymn of the Tiger Mother (Chua), ix, xv, xviii, 230–231

Baumeister, Roy, 47

Becker, Sascha O., 150

Become a Better You (Osteen), 25

Beitler, Steve, 165, 173, 176

Bell Curve, The (Murray), 91

Bellow, Adam, 208

Ben and Jerry’s Homemade, 165, 169

Ben-Zeev, Avi, 41, 58

Benet-Martinez, Veronica, 215

Benetech, 160, 168, 175–176

Bennett, Milton, 209

Berdahl, Jennifer, 52

Bergsieker, Hilary, 85

Bial, Deborah, 106

Bierce, Ambrose, 135

BioLogos, 155

Black Empowerment Movement, 86

Blackmun, Harry, 88

Blacks (see Race and ethnicity, cultures of)

Blancs, Les (Hansberry), 84

Blascovich, Jim, 66

Blink (Gladwell), xviii

Bok, Derek, 81

Bolick, Kate, 54

Boly, Richard, 168, 169, 177–178

Boroditsky, Lera, 224

Bourdieu, Pierre, 110–111

Bowen, William, 81

Bowles, Hannah Riley, 58

Bowling Alone (Putnam), 119

Brannon, Tiffany, 79

Briley, Donnel, 224

Brooks, David, x

Buddhism, 28, 30, 139–140

Bullying, 47

Cain, Herman, 73

Campbell, Stacy, 214

Capital punishment, 128, 130

Carter, Jimmy, 142

Catholic Church, 27, 137, 139, 147–151

Caughy, Margaret, 74

Center for WorkLife Policy, 33

Charitable giving, 96, 142

Chatman, Jennifer, 171

Chavez, César, 23

Chedraui, Gregorio, 201

Chen, Edith, 97

Chen, Serena, 60

Cheryan, Sapna, 34, 51, 57

Children’s books, 24, 50

Chiu, Chi-yue, 215

Choices, ix, xiii–xiv, 14–15, 18, 19, 96, 98, 108, 185

Christianity, 142–147

Chua, Amy, ix–x, xii–xiii, xv, xvi, xviii, 5, 13, 17, 30, 33, 230–231

Chua, Louisa, x, xviii, 13, 230–231

Chua-Rubenfeld, Sophia, ix–x, 5, 13, 230–231

Cinderella Ate My Daughter (Orenstein), 50

Civil rights movement, xxi

Cizik, Richard, 156

Claire, Theresa, 106

Class Matters (Leondar-Wright), 110

Climate change, 136, 156, 157

Clinton, Bill, 92

Cohen, Adam, 142–144, 146, 148

Cohen, Ben, 165

Cohen, Dov, 125, 126, 128, 131

Cohen, Geoff, 86

Colbert, Stephen, 67

Collective intelligence, 41, 44

College degrees, 37, 89–91, 96, 101, 106

Collins, Francis S., 155

Collins, Jane, 204

Color Purple, The (Walker), 79

Computer science, 51–52

Condry, John, 49

Condry, Sandra, 49

Confucianism, 22, 28, 29

Confucius, 29

Conservative Protestants, 138, 139, 152–157

Constitution of the United States, 158

Corporal punishment, 128, 130

Cortisol, 34, 106

Croizet, Jean-Claude, 106

Cross, Susan, 7, 43

Cross-race friendships, 84–85, 87–88

Crucial Conversations (Patterson et al.), 167

Culture cycle, diagram of, xix, 16

Culture cycles (see Gender cultures; Global regions; Race and ethnicity; Regional cultures; Religion; Socioeconomic cultures; Workplace cultures)

Dalai Lama, 23, 25

dangerousNEGRO, 86

Darling-Hammond, Linda, 104

Davidson, Gail, 2, 10, 34–35

Dawkins, Richard, 156, 163

Death penalty, 128, 130

Declaration of Independence, 28, 78, 158

Delusions of Gender (Fine), 48

Democracy, 27, 202

Depression, 9, 38, 108, 113

Descartes, René, 28, 67

Deutsch, Morton, 156

Dialectical thinking, 144–145

Dignity, culture of, 126

Discrimination (see Race and ethnicity, cultures of)

Disneyworld, 11–12

Dispositional attributions, 148

Diversity training, 56–57

Divorce, 45, 59

Dr. Seuss, 50

Duckworth, Angela, 32–33

Dweck, Carol, 32, 227

Eagly, Alice, 45–46

Eating disorders, 38

eBay, 52

Eberhardt, Jennifer, 84

Education

Asian students, x, xiv, 1–10, 20–22, 30, 34, 117

college degrees, 37, 89–91, 96, 101, 106

gender cultures and, 37, 38, 51–53, 58–59

identity-safe classrooms, 83, 228

jigsaw classrooms, 105

KIPP (Knowledge Is Power Program) Academies, 107–108

Lynbrook High School, Cupertino, California, 2, 10, 34–35

No Child Left Behind Act, 30, 54

Posse Foundation, 106, 107

preschool, 19–20

Quil Ceda and Tulalip Elementary School, Washington State, 225–228

race and ethnicity and, 63, 70–72, 75, 80, 81, 83, 86–87

science, technology, engineering, and math (STEM), 31, 51–53

single-sex education, 58–59

socioeconomic cultures and, 89–94, 99–106

Socratic method, 27, 29, 35

standardized tests, 30, 38, 51, 83, 108

Education Enhancement Act of 1986, 104

Einstein, Albert, 23

Emotions, expression of, 10–12, 24, 25–26, 35

Enemyship, 184–186

Enlightenment, 28

Entrepreneurship, gender and, 37, 52

Ethnicity (see Race and ethnicity, cultures of)

Evangelical Environmental Network, 157

Evolution, 46, 136

Face cultures, 125

Faith cultures (see Religion)

False uniqueness bias, 47

Faura, Juan, 200

Fausey, Caitlin, 224

Federal Bureau of Investigation (FBI), 86

Feinberg, Mike, 108

Ferber, Robert, 190–191

Filial piety, 6–7, 29

Fine, Cordelia, 48, 57

Fisher, Dawn-Elissa, 75

Fixed mind-set, 32–33

Florida, Richard, 118, 121

For-profit businesses, 159–167, 170–172

Free-market capitalism, 202

Froese, Paul, 138

Fruchterman, Jim, 160, 175–177

Fryberg, Stephanie, 96, 225–228

Gächter, Simon, 132, 197

Galinsky, Adam, 205

Garcia, Julio, 201

Gardner, Wendi, 222

Gates, Bill, 217–218

Gender cultures, xv, xviii, 37–61

aggression and, 46–47

education and, 37, 38, 51–53, 58–59

entrepreneurship and, 37, 52

gender differences and, 42–44, 48–49, 51

gender equality and, 55–57

labor, division of, 40, 55–56

leadership and, 37, 45–46, 52, 60

media and, 50

negotiating and, 57–58

parenting and, 49–50

salaries and, 39, 40, 57, 58

socioeconomic cultures and, 48, 53

stereotypes and, 40–43, 51, 59

symphony orchestras and, 39–40

toys and, 50

Geography of Thought, The (Nisbett), 28

Gingrich, Newt, 136–137

Gladwell, Malcolm, xviii

Glass ceiling, 52

Global regions, cultures of, 180–209

India, 187–193, 196, 201, 203, 205

media and, 204, 206–208

Mexico, 198–202, 205

Middle East and North Africa (MENA) region, 193–198, 201, 205

West Africa, 183–187, 205

Goldhor, Rob, 116–117, 121, 133

“Goldilocks and the Three Bears,” 19, 21

Gore, Al, 168

Government agencies, 161–164, 168–169, 172, 177–178

Graduation rates, 104

Granovetter, Mark, 118

GRE (Graduate Record Examination), 51, 70

Greece (ancient), 26–27, 29

Green, Mo, 26

Greenberg, James, 195

Greenfield, Jerry, 165

Gregory, Ann Goggins, 173–174

Growth mind-set, 32–33, 227

Grubb, W. Norton, 104

Gruenfeld, Deb, 60

Gupta, Vishal K., 52

Gurin, Patricia, 81

Haidt, Jonathan, 156, 157

Halpern, Diana, 58

Hamedani, MarYam, 108–109

Hansberry, Lorraine, 84

Hansei, 21

Harackiewicz, Judith, 31

Harrigan, Simon, 180

Harris, Sam, 156

Harvard University, x, 2, 79

HBCUs (historically Black colleges and universities), 75

Health care, race and ethnicity and, 63, 72, 76

Heath, Chip, 173

Heine, Steven, 8–9

Heinlein, Robert, 128

Hellerstein, Judith, 41

Hemingway, Ernest, 79

Herring, Cedric, 41

Hinduism, 139–140, 188–192

Hinshaw, Stephen, 38, 57

Hitchens, Christopher, 156

Holloway, Renee, 199

Hong, Ying-Yi, 223–224

Honor, culture of, 124–125, 127, 131, 194

Horne, Tom, 88

Housekeeping, 57

Housing, race and ethnicity and, 63, 72

How to Be Black (Thurston), 87

Howard, Don, 173–174

Howard University, 75, 79

Hsieh, Tony, 52, 170–171

Hurricane Katrina, 154

Hyde, Janet Shibley, 42

Hyman, Misty, 25–26

I (see Gender cultures; Global regions; Race and ethnicity; Regional cultures; Religion; Socioeconomic cultures; Workplace cultures)

Ickes, William, 44

Ideas (see Gender cultures; Global regions; Race and ethnicity; Regional cultures; Religion; Socioeconomic cultures; Workplace cultures)

Identity-safe classrooms, 83, 228

Implicit Association Test (IAT), 75–76

In Spite of the Gods: The Rise of Modern India (Luce), 187–188

Income, socioeconomic cultures and, 90, 91, 96, 109

Independence (see Gender cultures; Global regions; Race and ethnicity; Regional cultures; Religion; Socioeconomic cultures; Workplace cultures)

India, 187–193, 196, 201, 203, 205

Infants, gender socialization and, 49–50

Institutions (see Gender cultures; Global regions; Race and ethnicity; Regional cultures; Religion; Socioeconomic cultures; Workplace cultures)

Intel, 159

Interactions (see Gender cultures; Global regions; Race and ethnicity; Regional cultures; Religion; Socioeconomic cultures; Workplace cultures)

Interdependence (see Gender cultures; Global regions; Race and ethnicity; Regional cultures; Religion; Socioeconomic cultures; Workplace cultures)

Interracial interactions, 65–66, 69–70

Inzlicht, Michael, 41

Islam, 139–140, 194, 195

Iyengar, Sheena, 6

Jackman, J. Richard, 39

Jackson, James, 73

James, William, 36

Jefferson, Thomas, 28, 78

Jensen, Barbara, 109–110

Jesus of Nazareth, 27

Jigsaw classrooms, 105

Job interviews, 72

Jobs, Steve, 92, 134, 135

Johnstone, Barbara, 129

Jost, John, 152

Judaism, 139, 142–147, 149

Juku (“cram school”), 22

Juries, 82

Justice system, race and ethnicity and, 81–82

Kahlo, Frida, 210–211, 214, 230

Kalev, Alexandra, 56

Kaplan, Frank, 61

Kashima, Yoshihisa, 43

Kay, Aaron, 171

Keister, Lisa, 154

Keltner, Dacher, 97

Kennedy, John F., 137, 147

Kim, Heejung, 1–4, 23, 27

King, Martin Luther, Jr., 86

KIPP (Knowledge Is Power Program) Academies, 107–108

Kitayama, Shinobu, xiii, 9, 10, 14–15, 17, 117

Koelle, Sigismund, 186

Kusserow, Adrie, 97, 99

Labor, division of, 40, 55–56

Lader, Philip, 167–168

Lamont, Michèle, 102

Lao Tzu, 3

Lareau, Annette, 99

Laschever, Sara, 57

Latinos (see Race and ethnicity, cultures of)

Law enforcement, 72–73, 80, 130–131

Law of Rewards, The (Alcorn), 154

Leadership, 33–34

gender and, 37, 45–46, 52, 60

race and ethnicity and, 72

Learning disorders, 54

Leondar-Wright, Betsy, 110

Lepper, Mark, 6

Leung, Angela, 215

Levin, Dave, 108

Levine, Richard V., 125

Linnaues, Carolus, 77

Linville, Patricia, 215

Literacy rates, 150–151

Lobbying, 175

Locke, John, 28

Long, Jason, 123

Lopez, Jennifer, 63

Lu, Gang, xxii–xxiii

Luce, Edward, 187–188

Luhrmann, Tanya, 138, 152, 153, 156

Luther, Martin, 27–28, 149, 150

Lutherans, 136, 137

Lutz, Catherine, 204

Lynbrook High School, Cupertino, California, 2, 10, 34–35

Maddux, Will, 205

Madsen, Millard, 200

Magazine ads, 23–24, 99

Magee, Joe, 97

Malone, Thomas, 41, 44

Martin, Trayvon, 86

Masaoka, Jan, 174

Matthews, Karen, 97

McCain, John, 76

McGregor, Ian, 152

McGrory, Brian, 122

McIlvane, Thomas, xxii–xxiii

McIntosh, Peggy, 80

Media, 23–26

gender and, 50

global regions and, 204, 206–208

race and ethnicity and, 68–69, 83–84

socioeconomic cultures and, 99–100

Memory, 45

MendozaDenton, Rudy, 84, 88

Mentoring programs, 56

Mesquita, Batja, 195

Methodists, 137

Mexico, 198–202, 205

Middle East and North Africa (MENA) region, 193–198, 201, 205

Midwest (U.S.), 115, 119, 122

Miller, Joan, 188–190

Miller, Peggy, 98

Money Myth, The (Grubb), 104

Monin, Benoît, 34

Morehouse College, 75

Morgan, Marcyliena, 75

Mormons, 136, 138, 139

Morris, Michael, xxii, 223

Mother Teresa, 218–220

Movies, 50, 69, 83

Multiculturalism, 211, 212, 229–231

Murray, Charles, 91

Music

race and ethnicity and, 75

socioeconomic cultures and, 99–100

National Longitudinal Survey of Youth, 154

Native Americans. (see also Race and ethnicity, cultures of)

Quil Ceda and Tulalip Elementary School, Washington State, 225–228

Negroponte, Nicholas, 159

Nguyen, Angela, 215

Ninety-Five Theses (Luther), 27

Nisbett, Richard, 28, 125, 128, 131, 144–145

No Child Left Behind Act, 30, 54

Nonprofit organizations, 159–168, 172–178

Norenzayan, Ara, 140–141

Northeast (U.S.), 113, 115, 116, 118, 119, 122, 123, 126–128, 131, 133, 134

Northwestern University, 106

Nunn, Nathan, 186

Obama, Barack, 61–63, 76, 137, 216–217, 220

Occupy Wall Street movement, 89

Odean, Terrance, 47

Oishi, Shigehiro, 117–120

Old Man and the Sea, The (Hemingway), 79

Olympic Games (2002), 25–26

One Laptop Per Child (OLPC), 159

O’Neil, Susie, 25

Orenstein, Peggy, 50

Organisation for Economic Co-operation and Development (OECD), 90–91

Osteen, Joel, 25

Oyserman, Daphna, 87, 108

Page-Gould, Elizabeth, 84

Pager, Devah, 73

Paluck, Betsy, 207

Parenting

discussion of race and, 74, 83–84

gender cultures and, 49–50

socioeconomic cultures and, 97–99

in South, 127–129

stay-at-home, 59

styles, ix–x, xiii–xiv, 33

Patnaik, Dev, 170

Patterson, Kerry, 167, 170

Paul, Ron, 136

Pell Grants, 104

Peng, Kaiping, xxii, 144–146, 223

Perry, Rick, 136

Pew Research Center, 80

Physical attractiveness, 114–115

Piff, Paul, 97

Plaut, Victoria, 82, 83, 114–116, 118

Population Media Center, 207

Portillo, Dan, 164

Positive Deviance Initiative, 203

Posse Foundation, 106, 107

Posse Scholars, 106

Powell, Colin, 63

Prejudice (see Race and ethnicity, cultures of)

Presbyterians, 137

Presidential elections

2008, 76

2012, 136

Principles of Psychology (James), 36

Prisoner’s Dilemma, 171

Protestant Reformation, 27–28, 137

Protestant Work Ethic and the Spirit of Capitalism, The (Weber), 28, 150

Protestantism, 136–139, 141–144, 146–157

Public service motivation, 163

Purdie-Vaughns, Valerie, 82

Puritans, 137, 150

Putnam, Robert, 119

Quantum Magnetics, 160, 168

Quil Ceda and Tulalip Elementary School, Washington State, 225–228

Race (see Race and ethnicity, cultures of)

Race and ethnicity, cultures of, xv, xxi–xxii, 62–88

cross-race friendships and, 84–85, 87–88

daily discriminations, 71–73

education, 63, 70–72, 75, 80, 81, 83, 86–87

employment and, 72

heath care and, 63, 72, 76

housing and, 65, 72

justice system and, 81–82

law enforcement and, 72–73, 80

leadership and, 72

media and, 68–69, 83–84

music and, 75

parental discussion of race and, 74, 83–84

racial bias, 75–77

religion and, 73–75, 77

social class and, 65

as social constructions, 78

sports and, 73

Radloff, Lisa, 112–115, 133

“Rain” (rap), 75

Rao, Vijayendra, 182

Raven Progressive Matrices, 4

Rawls, James R., 163

Reading, 54

“Reading the Mind in the Eyes” test, 44

Red tape, 168, 177

Reed, John Shelton, 128

Regional cultures (U.S.), 112–135

in Midwest, 115, 119, 122

in Northeast, 113, 115, 116, 118, 119, 122, 123, 126–128, 131, 133, 134

in South, 115, 122–131, 133

in West, 112–122, 126, 134

Relational Interdependent Self-Construal (RISC) scale, 43

Religion, xvi, 136–158

Catholic Church, 27, 137, 139, 147–151

in history, 140–141

Judaism, 139, 142–147, 149

morality and, 142–143

Protestantism, 136–139, 141–144, 146–157

race and ethnicity and, 73–75, 77

Religious self-help books, 24–25

Relocation (see Regional cultures)

Rentfrow, Peter Jason, 133

Résumés, 72

Rice, Condoleezza, 63

Richeson, Jennifer, 65–66

Rise of the Creative Class, The (Florida), 121

Risk-taking, 47

Roberts, Diane, 124, 129

Roberts, John, 88

Roberts, Julia, 24

Robinson, James, 202

Roman Empire, 27

Romney, Mitt, 136

Roosevelt, Eleanor, 71

Rosen, Lawrence, 195, 197

Rosin, Hanna, 38–39

Ross, Lee, 171

Ross, Michael, 224

Rothman, Barbara, 49

Roughgarden, Joan, 157

Rozin, Paul, 142

Rural Development Institute (RDI), 203

Salam, Reihan, 37

Salaries, gender and, 39, 40, 57, 58

Sampson, Edward, 144–146

Sanchez-Burks, Jeffrey, 147–148, 205

Sandel, Michael J., 162

Santorum, Rick, 136, 137, 139

Saroglou, Vassilis, 141

SAT scores, 70

Savani, Krishna, 189, 199

Science, technology, engineering, and math (STEM), 31, 51–53

Scotch Irish, 130, 131

Sekaquaptewa, Denise, 67

Self-descriptions, 66–67

Self-esteem, x, 9–10, 33, 45

Blacks and, 68, 73, 75

gender and, 47

Self-serving attribution bias, 47

Selfish Gene, The (Dawkins), 163

Selves (see Gender cultures; Global regions; Race and ethnicity; Regional cultures; Religion; Socioeconomic cultures; Workplace cultures)

Sermon on the Mount, 142, 145

Sesame Street, 19

Seth, Reva, 191–192

Sexual harassment, 52–53, 57

Shaheen, Jack, 204

Shariff, Azim F., 141

Shelton, Nicole, 65–66

Shepherd, Hana, 73

Sherman, Jennifer, 59

Shintoism, 28–29

Shweder, Richard, 190, 191

Silicon Valley, 115, 118, 121, 134, 177

Single-sex education, 58–59

Skoll, Jeff, 52

Slavery, 78, 131, 186

Smiles, 24–25

Socioeconomic cultures, 89–111

education and, 89–94, 99–106

gender and, 48, 53

income and, 90, 91, 96, 109

media and, 99–100

music and, 99–100

parenting and, 97–99

race and ethnicity and, 65

stereotypes and, 102, 106

Socratic method, 27, 29, 35

Sommers, Sam, 82

Sotomayor, Sonia, 63

South (U.S.), 115, 122–131, 133

Spanish Inquisition, 27

Spelman College, 75

Sports, race and ethnicity and, 73

Sputnik, 61

Standardized tests, 30, 38, 51, 83, 108

Staub, Ervin, 207

Stay-at-home parenting, 59

Steele, Claude, 41, 70

Steele, Dorothy, 83

Stephens, Nicole, xvii, 96, 105, 108–109

Stereotypes

gender and, 40–43, 51, 59

race and ethnicity and, 69–71, 86

socioeconomic cultures and, 102, 106

Sternin, Jerry, 203

Sternin, Monique, 203

Stone, Jeff, 71

Storm, Ingrid, 153

Stroop test, 65–66

Sudanese famine, 180–182

Suicide, 38, 46, 113

Symphony orchestras, 39–40

Tafel, Rich, 178

Takahashi, Naoko, 25–26

Taoism, 28, 29

Taylor, Shelley, 45

Teaching profession, 53–54

Television shows, 50, 69–70, 83

Ten Commandments, 145

Thiel, Peter, 162, 164

Thorpe, Ian, 26

Those Who Work, Those Who Don’t (Sherman), 59

Three-Fifths Compromise, 78

Thurston, Baratunde, 87

Thwaites, Thomas, xxiii

Touré, 68

Toys, 50

Tozan, 30

Trafimow, David, 220

Triandis, Harry, 199

Triple Bind, The (Hinshaw), 38

Trouble with Boys, The (Tyre), 53, 54

Tsai, Jeanne, 11, 12, 24

Twain, Mark, 205

Twenge, Jean, 214

Two Fridas, The (Kahlo), 210

Tyre, Peg, 53, 54, 58

Uchida, Yukiko, 10

Unilever, 165, 169

University of Pennsylvania, 106

Vandello, Joseph, 127

Vanderbilt University, 106

Video games, 50

Vittrup, Birgitte, 77

Vorauer, Jacquie, 64–65

Wa, 21

Walker, Alice, 79

Walmart, 132

Walton, Michael, 182

Wantchekon, Leonard, 186

Washington, Denzel, 63

Weber, Max, 28, 150

West (U.S.), 112–122, 126, 134

West Africa, 183–187, 205

What Money Can’t Buy: The Moral Limits of Markets (Sandel), 162

When God Talks Back (Luhrmann), 138

Where the Wild Things Are (Sendak), 24

“White Privilege: Unpacking the Invisible Knapsack” (McIntosh), 80

Whiting, Robert, 21

Whitman, Walt, ix

Who’s Your City? (Florida), 118

Williams, Christine, 42

Williams, Melissa, 84

Wilson, Charles Reagan, 129

Wilson, David Sloan, 153

Winfrey, Oprah, 63

Woessmann, Ludger, 150

Women Don’t Ask (Babcock and Laschever), 57

Women (see Gender cultures)

Women’s magazines, 24

Woolley, Anita, 41, 44

Workplace cultures, 159–179

for-profit businesses, 159–167, 170–172

government agencies, 161–164, 168–169, 172, 177–178

nonprofits, 159–168, 172–178

red tape, 168, 177

Zappos example, 170–171

Wu, Tsui-Feng, 7

Xiao enyue de gushi (The Story of February), 24

Yeskel, Felice, 101

You Gotta Have Wa (Whiting), 21

Zappos, 52, 170–171

Ziyi, Zhang, 24

Zuckerberg, Mark, 134–135