© 2011 by the American Library Association. Any claim of copyright is subject to applicable limitations and exceptions, such as rights of fair use and library copying pursuant to Sections 107 and 108 of the U.S. Copyright Act. No copyright is claimed in content that is in the public domain, such as works of the U.S. government.

While extensive effort has gone into ensuring the reliability of the information in this book, the publisher makes no warranty, express or implied, with respect to the material contained herein.

ISBNs: 978-0-8389-1121-1 (paper); 978-0-8389-9286-9 (PDF); 978-0-8389-9287-6 (ePub); 978-0-8389-9288-3 (Mobipocket); 978-0-8389-9289-0 (Kindle). For more information on digital formats, visit the ALA Store at www.alastore.ala.org and select eEditions.

Library of Congress Cataloging-in-Publication Data

Library management tips that work / Carol Smallwood, editor.

p. cm.

Includes bibliographical references and index.

ISBN 978-0-8389-1121-1 (alk. paper)

1. Library administration—Handbooks, manuals, etc. I. Smallwood, Carol, 1939-

Z678.L4858 2011

025.1—dc23

2011017081

Book design in Din and Electra by Casey Bayer.

Cover image © Thomas M. Perkins/Shutterstock, Inc.