“AI is a constellation of technologies that allows machines to sense, comprehend, act and learn. Like any powerful technology, AI entails responsibilities that need to be understood, communicated and addressed. I can only applaud the valuable contribution of this book and advocate for using AI+DLT to guarantee the ‘trustlessness’ of next-gen platforms: contexts where trust in parties is unnecessary because the system itself guarantees validity veracity and integrity of data and predictions.”

Laura Degiovanni, Founder and CEO, TIIQU

“As a GDPR EU representative, I work exclusively with companies that move personal data across borders. Because that data comes from various sources located in multiple countries, it enables AI systems to uncover patterns, make connections and manage risk. These international data flows are crucial to grow the use of AI in financial services.”

Jane Murphy, EDPO

“AI is changing financial services beyond recognition. This is a timely and excellent handbook on the subject and should be compulsory reading for all in the financial services sector. It treats in straightforward terms the complexities, major challenges but importantly also sets sight on the abundance of opportunity AI offers. The editors have gathered an impressive array of market commentators, practitioners and AI experts to produce the AI reference book of 2020.”

Kieran Rigby, Global President, Claims
Solutions, Crawford & Company

“AI is a new world for most of us, but it is developing fast so the more insight and transparency we bring to the topic the better for everyone. AI presents a fantastic opportunity for our profession to do things much quicker, more rigorously and with more personalization than has ever been possible before. But we need to embrace this and share experiences. This is why The AI Book is super helpful.”

Sian Fisher, CEO, Chartered Insurance Institute

“The UK remains a global leader in Insurance. Brokers are integral to this, as is the commitment to fully understand and embrace the risks and opportunities of Innovation, especially in Technology, and fast-moving areas like AI. On behalf of its 1850+ FCA-regulated members, BIBA remains actively engaged here – on data ethics, digital upskilling, and Insurtech, for example. BIBA is pleased to support ambitious projects like The AI Book, and its focus on making accessible ideas and experience from all areas of Financial Services, not just Insurance, so that we can continue to deliver the best outcomes for customer.”

Steve White, CEO, British Insurance Brokers Association

“As an AI practitioner, I truly believe the AI technology to be only valuable in real-world applications. The AI Book, written by technology and business experts, is a great tool for busy executives both in China and abroad who would like to learn more about AI and how it may impact their businesses.”

Dong Li, PhD and MBA, CTO, Sunshine P&C
Insurance Company

“The AI Book is a much-awaited cornerstone to holistically applying artificial intelligence to finance while highlighting the importance of trust, transparency and ethics. AI brings transformative changes for economies and societies in the world, and these changes need to benefit all people. The AI Book demonstrates how we can harness the potential of AI for financial services by putting our human values at the heart of it. The book written by great AI experts globally can guide and inspire you to think further into the future. A must read.”

Gülser S. Gorat, Director, UNESCO

“Artificial intelligence is the stealth disruptor of the financial services industry and its impact is being felt in every corner, from risk modelling and compliance to chatbots and roboadvisors. But with such transformational power comes legal, regulatory and ethical issues. The AI Book, crowdsourced from leading industry experts, provides important insights into the use of AI in financial services, as well as the debates surrounding its application.”

Joy Macknight, Managing Editor, The Banker

“As a major financial services company we are already experiencing on a day-to-day basis how transformative, and disruptive, AI can be for our business, from trading, risk analysis, research, and wealth management to even straightforward processes such as client identification and KYC reporting. This book has proved to be an invaluable guide to these many different applications for AI in finance and how it can benefit businesses, and where it may not. In sum, a very timely and helpful contribution to understanding the real world implications of AI in finance.”

Miranda Carr, Managing Director, Research,
Haitong International (UK) Limited

“Technologies are meant to solve business problems. Artificial Intelligence is no exception. It can help make decisions and predictions by analysing huge amount of data in real time. The highly computerized and data-rich financial services industry is a key industry that is very suitable for AI applications. AI can help in many financial service scenarios such as credit decisions, risk control, asset allocation and portfolio rebalancing. You will find all these interesting topics in The AI Book, written by global AI pundits and industry insiders. I highly recommend it.”

Ning Tang, Founder, Chairman and CEO, CreditEase

“Artificial Intelligence has been transforming the world digitally, bringing limitless potential to push us forward to enormous business opportunities and social wellbeing. Contributing US$15.7 trillion to the global economy by 2030 according to PwC’s research, AI should also go hand in hand with proper governance and responsible framework. A good read of the AI Book to help harness the power of AI in an ethical and responsible manner. Responsible AI starts with responsible leaders!”

Elton Yeung, Vice Chairman, PwC China

“AI is an emerging technology and The AI Book is required reading by professionals in trade finance and working capital markets globally. AI is being increasingly harnessed in a variety of applications, starting with invoice data capture, credit assessment and pricing, to fraud and money laundering mitigation in suspicious transactions. Check out The AI Book for the all the latest in AI and machine learning tools.”

Walter Gontarek, CEO and Chairman, Channel Capital

“In financial services, the harvesting of data and wrangling of it to unlock its power for Artificial Intelligence and Machine Learning is proving to be the lifeblood of the industry. As we progress into the future, Machine Learning in financial services will continue to lead the pack and allow us to solve increasingly complex problems that would otherwise be impossible without harnessing the power of AI. The AI Book is packed with information from leading experts on how AI is used and impacts the financial services industry.”

Shuki Licht, Chief Innovation Officer, Finastr

“AI will undoubtedly impact every stage of the insurance value chain, from customer acquisition and customer experience, to underwriting, product development, pricing and ultimately through each stage of the claims settlement process. Few other technologies have the potential to impact the industry so significantly as an enabler to innovation in a changing world where information underpins every decision. Insurance organizations ignore or limit the application of artificial intelligence at their peril; utilizing and understanding data to the benefit of the ultimate customer will always be a successful business strategy and a competitive advantage. This book will help leaders and executives understand more about how to get that done.”

Ruth Polyblank, Vice President, Insurance, Mastercard

“From the early days AI for the financial industry, to Deep Blue, invented by Ron Coleman at IBM, the AI chess game that beat Kasprov in 1997, these were all incremental steps that have lead us to the most significant and profound changes that will reshape the financial markets. Today, we are seeing many platforms emerge, and free open source code from the biggest players like Google, and it will be several years before we know who will emerge as the tech AI victors. But one thing is certain, we are in the exploratory services phase of AI, where banks are learning from service providers who know how to piece the correct AI components together to solve real problems. Within two to three years, we will witness an AI boom no different from the Internet craze of the 1990’s. If you plan to be in the AI game, strap yourself in, read The AI Book, and this will guide you and shape your thinking on how you can take advantage of the forthcoming AI wave.”

Steven O’Hanlon, CEO, Numerix LLC, NYC