Within the text, definitions and examples are highlighted to aid student comprehension. Short (essential) answers are provided in Appendix C for all the case-study problems to allow immediate feedback and reinforcement. A Study Guide/Workbook is available separately that will help the student who is having difficulty, as well as the one who wants to “ace” the course. A Computer Courseware Package and Manual that uses Lotus 1-2-3 is available to the instructor and to students and may be used in class or in the lab to set or to solve assigned problems. Details of the courseware package are found in the Instructor 's Manual, which in turn has detailed answers to all discussion questions and case-study problems, as well as many other questions and several problems suitable for assignments and exams.