CONTENTS

PREFACE

ACKNOWLEDGMENTS



Chapter 1

FIXING MR. GOLDFARB

Chapter 2

A VERY SHORT HISTORY OF HEART SURGERY

Chapter 3

ARTISANS AT WORK

Chapter 4

THE MOST PRECIOUS RESOURCE

Chapter 5

ERIKA’S STORY

Chapter 6

SCHOOL FOR HEART SURGEONS

Chapter 7

THE MEASUREMENT PROBLEM

Chapter 8

THE FUTURE OF HEART SURGERY

Chapter 9

MONEY

Chapter 10

POLICY

Appendix I

HOW THE HEART WORKS

Appendix II

THE NEW YORK STATE CARDIAC HOSPITAL RATING SYSTEM



NOTES