SAMPLE RÉSUMÉS
(Use a format like this if you want the focus to be on skills rather than on employment locations.) Notice the skills are described without being pigeonholed in any one industry. Company affiliations are de-emphasized. The focus is on areas of competence so that this candidate can change industries.
James Spencer
4598 Meadow Trace
Columbus, Ohio 44929
(419) 377-9845
SKILLS SUMMARY
Over 14 solid years of professional selling and sales management. Experienced in planning, organizing, and overseeing projects. Knowledgeable in hiring, training, and supervising. Team player in maintaining company policies and procedures. Committed to high work ethics and to attainment of management goals and objectives.
QUALIFICATIONS
ADMINISTRATION
Responsible for 21-person staff in current position. Increased gross revenues from $16.2M to $31.5M in 3-year period, while increasing pre-tax profit over 200 percent. Directed employee training and employee evaluations. Competent in dealing with compensation negotiation and conflict resolution. Able to handle variety of tasks and responsibilities simultaneously. Strong leadership skills and accountability to management. Provided valuable input for long-term planning and market assessment.
SALES
National Sales Manager of the Year. Closed largest commercial account in TN. Negotiated accounts with So. Central Bell and the new Columbus Arena. Closed first tier account program with 48 regional chain stores, involving in excess of $200K annually. Able to interact with key community and business leaders. Adept at recognizing customer needs and achieving balance between customer needs and company goals and policies. Personal commitment to integrity results in increased sales and customer confidence.
ORGANIZATIONAL SKILLS
Developed successful inside-marketing concept, which was given national rollout in 2001. Used TeleMagic software to establish pilot program, “Pricing for Profit,” for 300 national offices. Designed palm-top computer usage for field representatives to streamline efficiency. Analyzed sales figures and business trends to increase sales.
PROFESSIONAL EXPERIENCE
BFI OF OHIO—COLUMBUS —Columbus, OH
Sales Manager 2006–Present
WRIGHT INCORPORATED —Worthington, OH
Sales Manager 2002–2006
ABC PRINTING, INC. —Dayton, OH
Sr. Account Manager 2000–2002
ARC/AMS DIVISION OF
AMERICAN EXPRESS —Columbus, OH
Sales Representative 1997–2000
EDUCATION
OHIO STATE UNIVERSITY
Columbus, Ohio 1993–1997
CLUBS AND ORGANIZATIONS
Who’s Who Among Students in American Colleges and Universities
Big Brothers/Big Sisters—Board Member
Columbus Rotary Club
Columbus Chamber of Commerce
REFERENCES
Available upon request
This woman had only one employer, no college degree, and assumed she was trapped. But we emphasized transferable areas of competence, positioning her as a great candidate in other industries.
Joyce A. Parker
398 Manor View Lane
Brentwood, TN 37027
(615) 377-6798
SKILLS SUMMARY
Solid experience in multiple facets of office operations. Knowledgeable in data entry and computer functions. Proven skills in instructing and motivating coworkers. Committed to high work ethics and to attainment of management goals and objectives. Described by others as loyal, trustworthy, and fun-loving.
PROFESSIONAL EXPERIENCE
SOUTH CENTRAL BELL, Nashville, TN August 1993–Present
ORGANIZATION
Oversaw development and implementation of programs, switching from rural route numbers to house numbers. Increased efficiency of departmental system. Dealt with key community leaders to coordinate 911 system. Competent in technical areas with focus on detail and accuracy. Performed accounting functions including reconciling employee payroll records, data entry, and inventory management.
TRAINING
Confident in managing and supervising employees. Works well with all personality styles. Responsible for accuracy of incoming employee performance. Strong interpersonal skills with ability to diffuse workplace tension. Created departmental instruction manual. Coordinated employee hours and duties while building team spirit and commitment. Able to handle variety of tasks and responsibilities simultaneously. Strong accountability to management. Part of #1-rated office in 9-state region.
CUSTOMER SERVICE
Competent in setting up service and completing problem resolution. Assisted in negotiating customer concerns, leading to win-win solutions. Liaison between company and clients. Ability to communicate with customers in person or by telephone and to establish rapport and support.
EDUCATION
Nashville Technical Institute —Beginning Electronic Telecommunications
Overton High School —1993 Graduate
PROFESSIONAL SEMINARS
• Be a People Pro
• Customer First Service
• Telecommunications Excellence
• The Quality Advantage
REFERENCES
Available upon request
This writer has hands-on construction background but is moving into professional management.
Tom Phillips
187 Pepper Ridge Circle
Lakeland, Florida 23689
(863) 831-3587
SKILLS SUMMARY
Solid experience in management and supervision of construction field projects to completion. Possesses the skills to build, strengthen, and maintain people relationships. Excellent writing and verbal skills. Technical aptitude and background. Self-motivated in continuing education. Professional manner and personal commitment to high standards of integrity.
Qualifications
MANAGEMENT
Accomplished in planning, scheduling, and directing construction projects to completion. On-site supervision of detailed homes valued up to $650,000. Assisted in planning for new upscale subdivision. Responsible for contractor-customer follow-up and liaison.
INTERPERSONAL SKILLS
Proven ability to interact positively with a wide range of people. Five years in field sales, selling premium-quality products and opening new accounts with follow-up, service, and repeat sales. Participated in field training of sales reps. Program included instructing, training, and evaluation with both trainees and home-office management. Won company-wide award for highest training sales production.
TECHNICAL ABILITY
Bachelor’s degree in biology with chemistry minor. Resourceful in research and information searches. Self-taught in knowledge of selection and use of construction materials and structural requirements. Successful experience in understanding and operating within technical boundaries, focusing on detail and accuracy.
PROFESSIONAL EXPERIENCE
MAINTENANCE ENGINEERING—LAKELAND, FL
Sr. Field Trainer and Field Sales May 2007–Present
ADEX CORPORATION—LAKELAND, FL
Superintendent of Construction Jan. 2001–Nov. 2007
PRESERVATION CONSTRUCTION COMPANY—
ATLANTA, GA
Superintendent of Construction Mar. 1997–Jan. 2001
NAS CONSTRUCTION COMPANY—ORLANDO, FL
Owner operator Mar. 1993–Mar. 1997
INTERNATIONAL HARVESTER COMPANY—
ORLANDO, FL
Quality Control Inspector 1992–1993
EDUCATION
Florida State University—Gainesville, FL
Bachelor of Science—1991 Biology major; Chemistry minor
Dade County Vo-Tech
Building Trades—1985–1986
SEMINARS
Denis Waitley 2009
Brian Tracy
“Psychology of Success” July 2007
Media Images
Jan. 1999–Mar. 2006
Kenneth Blanchard
“The One Minute Manager” 2003
Adventure Works
“The 48 Hour Adventure” 2002
REFERENCES
Available upon request
This writer is a sales professional, building from past employer experience.
WILLIAM W. BARNETTE JR.
110 St. Andrews Drive
Rome, GA 37064
(713) 646-3274
SKILLS SUMMARY
Solid experience in consultative outside-selling, promoting, and concept marketing. Competent in planning, organizing, and creating strategic plans with distributors. Committed to high work-ethics and attainment of sales goals. Proven skills in territory management and the ability to increase sales. Comfortable negotiating agreements with win/win outcomes.
PROFESSIONAL EXPERIENCE
1985–Present COOPER INDUSTRIES, INC. (CROUSE-HINDS ECM DIVISION)
Sales Representative
Market-wide range of specialty products to Industrials, OEMs, and electrical contractors. Responsibilities include establishing product specifications with design engineers while generating increased sales. Coordinate market planning, product training meetings, stock analysis, and new product introductions. Budget has expanded 250 percent over 4 years to $2.5 million while budget goals have been achieved each year. Increased current territory sales by 25 percent. Promoted to Senior Sales in 1987.
1984–1985 GENERAL ELECTRIC COMPANY
Customer Service Representative
Coordinated inside sales responsibilities to OEM accounts representing 3 million in sales in 1984. Provided technical assistance, negotiated pricing, generated technical quotations in addition to scheduling sales orders.
1983–1984 CHAMPION INTERNATIONAL, INC.
Sales Service Representative
Sold forest products for Fortune 500 company through selected building materials distributors. Inside sales responsibilities included inventory control of satellite distribution center and purchase of selected products.
1981–1982 B-LINE SYSTEMS, INC.
Outside Sales
Promoted to outside sales after 8 months in territory of North and South Carolina. Sold through electrical distributors. Responsible for product specifications at major industrial accounts and engineering firms.
EDUCATION B.S.—Georgia Institute of Technology, 1981 Major: Industrial Management
REFERENCES Excellent references available upon request
This gentleman had been out of the workforce for 3 years with a triple organ transplant. We drew from competencies of work experience prior to that time, but were able to cover the gaps and move on.
James Bronson
3856 Confederation Rd.
Nashville, Tennessee 37229
(615) 896-3464
SKILLS SUMMARY
Solid engineering experience in machining and fabricating manufacturing environments. Strong interpersonal skills and ability to interact positively with all levels of management. Proven skills in technical design and systems, balanced with people-management ability. Committed to high work-ethics and to attainment of management goals and objectives.
RELEVANT SKILLS AND EXPERIENCE
MANAGEMENT
Capable of building strong teams for maximum use of people resources. Skilled at negotiating and resolving employee needs. Able to select, manage, and motivate people for efficient production. Served as liaison between engineering and manufacturing. Responsible for quality and schedule performance. Competent in assessing risk factors.
PROJECT COORDINATION
Implemented and installed CAD/CAM/CIM system. Responsible for government regulations and DOD testing requirements. Quite familiar with quality issues and requirements, including MIL-STD 9858, Ford’s Q-101, and GM’s Targets For Excellence. Oversaw purchasing, JIT, Kanban logic, statistical process control, time measurement, and inventory control. Proficient at job costing, quoting, and processing.
ENGINEERING
Designed flow of work for innovative engine design (Ford’s MOD-3 Modular Engine). Facilitated machining changes and personally suggested improvements. Strong background in automotive engineering. Experienced with conventional machining, automatic screw machines, cold-forming, stamping, stretch-forming, CNC mills, and turning centers. Supervised and programmed CNC machined products relating to the fluid motion and fluid power industry, including hose fittings, connectors, and fasteners for the military, automotive, and OEM manufacturers.
PROFESSIONAL HISTORY
BLAIRS, INC. Nashville, TN 2007–Present
PARKER HANNIFIN CORPORATION Cleveland, OH
2000–2007
AVCO/TEXTRON AEROSTRUCTURES Nashville, TN
1997–2000
BETTY MACHINE CO. Nashville, TN 1995–1997
EDUCATION
B.S. Manufacturing Engineering Technology, MTSU, May 2005
A.S. Mechanical Engineering, July 1997
A.A. Industrial Engineering, March 1997
(Currently completing M.S. in Industrial Studies)
REFERENCES Available upon request