Grateful acknowledgment is made to the following for permission to reprint previously published material:
The Washington Post: “Bike Trail into Mean Street” by Steve Bates (May 15, 1994), “U.S. Contractors in Dogfight over MiG Modernization” by John Mintz (June 14, 1994), and “Groping Toward a Way to Share the Reins: A Major Survey Finds That Most Employees Want Cooperation and a Voice, if Not a Union, on the Job” by Frank Swoboda (December 11, 1994). Copyright (c) 1994 by The Washington Post.
Steve Sternberg: Excerpt from “Tracking a Mysterious Killer Virus in the Southwest” by Steve Sternberg (The Washington Post, June 14, 1994). Copyright (c) 1994 by Steve Sternberg.
Firehouse Magazine: Excerpt from “Juvenile Firesetters: Part II, Effective Intervention” by Jessica Gaynor, Ph.D., and Daniel Stern, Ph.D. (October 1993).
Simon and Schuster, Inc.: Excerpt from Thinking in Time: The Uses of History for Decision-Makers by Richard E. Neustadt and Ernest R. May. Copyright (c) 1986 by Richard E. Neustadt and Ernest R. May. Adapted with permission of The Free Press, a division of Simon and Schuster, Inc.
Copyright © 1995, 1998 by Morgan D. Jones
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Originally published by Times Books in 1995 and 1998.
Library of Congress Cataloging-in-Publication Data
Jones, Morgan D.
The thinker’s toolkit: fourteen powerful techniques for problem solving/by Morgan D. Jones.
1. Decision-making—Problems, exercises, etc. I. Title.
HD50.23.J66 1995 153.4′5—dc20 95-19164
eISBN: 978-0-307-56059-9
v3.0