The Self-Monitoring Scale on pages 63–64 is reproduced courtesy of Mark Snyder. It originally appeared in the article “Self-Monitoring of Expressive Behavior” in Journal of Personality and Social Psychology 30: 526–537.

Copyright © 1999 by the University of Texas Press

All rights reserved

First edition, 1999

Requests for permission to reproduce material from this work should be sent to Permissions, University of Texas Press, Box 7819, Austin, TX 78713-7819.

LIBRARY OF CONGRESS CATALOGING-IN-PUBLICATION DATA

Young, Robert L. (Robert Louis), 1949–

Understanding misunderstandings : a practical guide to more successful human interaction / Robert L. Young. — 1st ed.

p.      cm.

Includes bibliographical references and index.

ISBN 978-0-292-79606-5

1. Miscommunication.   2. Interpersonal communication.   I. Title.

BF637.C45Y69   1999

153.6—dc21

99-13582

ISBN 978-0-292-75988-6 (library e-book)
ISBN 978-0-292-78658-5 (individual e-book)

DOI 10.7560/796058