Preface

To get results, leadership matters. Leadership matters for an entire organization, and it matters in smaller contexts such as in teams or departments. Because of that, we often talk about leadership disciplines that are essential to creating results and making it all work—disciplines such as casting a vision, shaping the future, developing strategy, engaging the right talent in the right places, fostering innovation and agility, execution, and more. As you know, all of these leadership competencies must be in place for a vision to become a reality.

But . . . there is another truth. Leaders lead people, and it is the people who get it all done. And to get it done, they have to be led in a way that they can actually perform, and use all of their horsepower. Said another way, their brains need to work. You can cast a great vision, get the right talent, and yet be leading in ways that people’s brains literally cannot follow, or sometimes even make work, much less their hearts.

I learned this when I began practice as a clinician. My first job was in a leadership consulting firm, as they wanted a clinician to work with leaders to help them with their personal and interpersonal leadership style to become more effective in leading people. As a result, I fell in love with the topic of leadership, as it relates to the people side of the equation. For three decades, that has been a major focus of my hands-on work: listening to and working with leaders, their teams, and their organizations.

What I have come to believe is this: while leadership as a discipline is very, very important, the personal and interpersonal sides of leadership are every bit as important as the great leadership themes of vision, execution, strategy, and the like. For what actually happens is that no matter how great a vision or a strategy, the leader must get it all done with and through people. And there are ways that leaders lead that make vision and strategy work, and there are ways that leaders lead that get in the way or ultimately cause it all to not work very well.

Leaders can motivate or demotivate their people. They can propel them down a runway to great results, or confuse them so that they cannot clearly get from A to Z. They can bring a team or a group together to achieve shared, extraordinary goals, or they can cause division and fragmentation. They can create a culture that augments high performance, accountability, results, and thriving, or cause a culture to exist in which people become less than who they are or could be. And most of the time, these issues have little to do with the leader’s business acumen at all . . . but more to do with how they lead people and build cultures.

It turns out, as neuroscience has shown us, that there are reasons for all of this. People’s brains, hearts, minds, and souls are constructed to perform under certain conditions and dynamics, and when these are present, they produce and thrive. They think, behave, and perform to their capacities. When these conditions are violated or not provided, people cannot and do not bring visions and plans to fruition. And they all depend on the leader’s style and behavior.

There are several aspects of a leader’s behavior that make everything work, and one of those is his or her “boundaries.” A boundary is a structure that determines what will exist and what will not. In the 1990s I co-authored a book called Boundaries, which laid out the principles of boundaries for people’s personal lives, and millions of people have found the boundaries principles to be transformative in their personal lives. As I was working with CEOs and management teams, I began introducing those principles into how they led their people as well. The results were always profound for their business results, as no matter what role they played, whether a CEO, a VP, or a team or department leader, the leader sets the boundaries that will determine whether the vision and the people thrive or fail. The leaders determine what will exist and what will not.

Which brings us to the topic of this book, Boundaries for Leaders. While the concept of “boundaries” has been a familiar term in people’s personal functioning, there is not much written on it in the field of leadership.

That is what this book is about. You will learn how seven leadership boundaries make everything else work and how they set the stage, tone, and climate for people’s brains to perform. Literally. You will learn how to set boundaries that:

• Help people’s brains work better

• Build the emotional climate that fuels performance

• Facilitate connections that boost people’s functioning

• Facilitate thinking patterns that drive results

• Focus on what behaviors shape results

• Build high-performance teams that achieve desired results

• Help you lead yourself in a manner that drives and protects the vision.

And you will be reminded that, as a leader, you always get what you create and what you allow. So join me as we look at how to take charge and implement the powerful concepts great leaders use to create organizations, teams, and cultures that thrive and get incredible results.