Appendix A
About the Download
This e-book includes a practice exam in standard text format and free downloadable MasterExam practice exam software with a bonus practice exam. To download the bonus MasterExam, simply click the link below and follow the directions for the free online registration.
Because you purchased a McGraw-Hill e-book, you are also entitled to incredible savings on LearnKey online training courses. When you purchase the complete course you’ll get 12 months access to all of the appropriate training materials including media-rich courseware, test prep software, study plans, reference material, and more. This special promotion is offered for a limited time and is available only to customers in the 50 United States. Click the Online Expert link above to explore this offer from LearnKey.
Downloadable MasterExam
First, complete the free registration. Then, take the guided tour if you’re new to Online Expert. Next, click the Student Login link on the home page and log in as a student. When you’ve logged in, click on the course that matches the title of your e-book, click the MasterExam tab in the upper right, and then follow the instructions to download your MasterExam.
System Requirements
Software requires Windows XP Pro, Service Pack 2 or later and Internet Explorer 8.0 or later, plus 200 MB of hard disk space for full installation.
MasterExam
MasterExam provides you with a simulation of the actual exam. The number of questions, the types of questions, and the time allowed are intended to be an accurate representation of the exam environment. You have the option to take an open-book exam, including hints, references, and answers; a closed-book exam; or the timed MasterExam simulation.
When you launch MasterExam, a digital clock display will appear in the lower right-hand corner of your screen. The clock will continue to count down to zero unless you choose to end the exam before the time expires.
Help
A help feature for the MasterExam software is available through MasterExam.
Removing Installation
MasterExam is installed to your hard drive. For best results removing LearnKey programs, use the Start | All Programs | LearnKey Uninstall option.
Technical Support
Technical support information is provided in the following sections by feature.
LearnKey Technical Support
McGraw-Hill Education Technical Support and Customer Service