CHAPTER FOUR

A Day in the
Life of a
Country House

THE WORKING DAY was an incredibly long one for Edwardian servants; they were on the go from dawn until bedtime. The house needed to be cleaned and the fires lit before the family rose and most were unable to retire until the master and mistress were in bed, or had instructed them they were no longer needed.

‘These people worked from the moment they got up in the morning until they went to bed at night,’ explains Downton Abbey consultant Alastair Bruce. ‘Underlining that there wasn’t really time off in the way that we expect today. There is constant activity. It’s quite a juxtaposition, the frantic activity downstairs, delivering the calm, peace, serenity of the family who are living in the house.’

Each house ran to a different timetable and Margaret Thomas remembered one Yorkshire home where the second housemaid ‘had to be downstairs at 4 a.m. every morning to get the sitting room done before breakfast. The second housemaid had a medal room to keep clean, where the medals were set out in steel cases, and had to be polished with emery paper every day.’

Cynthia Asquith recalled life from the other side of the green baize door. ‘In some really well ordered households it was even the rule that no maid should ever be seen broom or duster in hand. Except for the bedrooms all the housework had to be done before any of the family or their guests came downstairs, a refinement that meant very early rising for the maids.’

Although the length of the day varied, most larger houses were up and running by 6 a.m. The busiest part of the day for the maids was the morning, while the footmen came into their own in the afternoon and the cooks were kept busy right up until dinner. Even when the maids were supposed to be having a short break in the afternoon, they were constantly at the mercy of the servant bells. These common devices were operated by a pull or switch in each room, which triggered a bell that sounded in the basement. Downstairs, the bells were mounted on a panel signalling which room it had been rung from, thereby indicating the location of the family member or guest requiring some assistance. The resting footman or maid would then leap to his or her feet and rush up the stairs to find out what was needed. In her memoirs Below Stairs Margaret Powell remembered the servants’ bells in the passage outside the kitchen in her first job as a maid, when she was fourteen.

Which room to rush to?

A TYPICAL DAY

6 a.m.: 

Scullery maids and kitchen maids are first up to light the kitchen range and heat the water needed for washing. They also boil water for tea and scrub the kitchen floor. The hallboy is also beginning his working day by polishing boots and making sure there is enough chopped wood and coal for all the fires in the house.

6.30 a.m.: 

The kitchen maid makes tea and toast for the housekeeper and ladies’ maids. Taking them up to their rooms is the job of the housemaids, who have just risen and dressed before coming down to the kitchen to fetch the trays. The butler opens the shutters and unlocks all the doors in preparation for the day ahead. Having attended the seniors, the housemaids set about cleaning and blacking the hearths and setting the fires in the downstairs rooms.

7 a.m.: 

The scullery maid makes sure all the washing-up from the night before is finished and put away while the kitchen maid cooks breakfast for the staff and takes tea to the cook. The housemaids are busy dusting and sweeping in the downstairs rooms, in order to have them spotless by the time the family appear. The maid-of-all-work or ‘between-stairs maid’ scrubs the front step and polishes the brass knocker on the front door.

7.30 a.m.: 

The cook takes food deliveries and the gardener comes to the back door with the day’s vegetables and any fruit that is in season in the grounds. Cook then begins preparing breakfast for the family. The nursery maid takes breakfast for the nurse and the young children up to the nursery. The chambermaids take tea trays and hot water for washing and shaving to the rooms of the family and any guests that are staying and light the bedroom fires. They also remove and empty chamber pots from each room. The hallboy sets the table for the servants’ breakfast.

8 a.m.: 

Breakfast is served in the servants’ hall. The lady’s maid finishes her breakfast before seeing to the mistress’s bath. The butler or valet takes a bowl of hot water to his master’s bedroom for the morning shave. The footmen lay the table for the family breakfast.

8.30a.m: 

For all those able to attend, prayers or mass are held in the chapel or, if none, the library or parlour. For many of the downstairs staff this is the only time they will see the family. For some, however, it was hard to concentrate on their godly pursuit. ‘What a farce those prayers were for me,’ commented former kitchen maid Margaret Thomas, ‘for I worried all the time in case my fire had got low, as I had the toast to make the moment I got out.’ Announcements to staff, and the occasional scolding, would be given out during this time.

9 a.m.: 

The family breakfast is served. While the servants have had porridge or, if they are lucky, bacon and eggs, their employers will be greeted with an array of silver covered dishes with bacon, eggs, kippers, kedgeree, devilled kidneys, freshly baked rolls and fruit.

9.30 a.m.: 

After clearing the plates and cleaning the tables the housemaids or parlourmaids turn their attention to the laundry as the scullery maid washes up. The chambermaids are busy cleaning the bedrooms and one of the footmen is on duty at the front door, in case of callers. The butler decants the wine.

10 a.m.: 

The butler has a morning meeting in his master’s study to go through the business of the day. At the same time the cook is meeting with the lady of the house to present menus, find out who will be attending each meal and receive details of any guests for dinner.

10.30 a.m.: 

As the rest of the domestic staff go about their usual chores, the kitchen maid and the cook are in the kitchen, preparing luncheon. The maid chops vegetables, weighs ingredients and crushes herbs before getting the simple servants’ lunch underway. In the butler’s pantry, the second footman is polishing the cutlery as the hallboy sharpens knives.

11 a.m.: 

Servants gather for a morning tea break and are issued with orders for the rest of the day. The footmen are then dispatched to lay the table for luncheon.

12 p.m.: 

The servants’ meal is served. Although the family’s midday meal is known as luncheon, the domestic staff sit down to ‘dinner’ at noon. Servants were better fed than their working-class counterparts and had a reasonably balanced diet. Lunch is also served in the nursery at the same time.

1 p.m.: 

Lunch is served to the family by the butler. If no family member is out, a footman may be available to help serve. The three-course meal may include a joint of meat that is always carved by the butler. Any leftovers will go towards the servants’ next meal.

2 p.m.: 

The table is cleared once more and the washing-up started in the butler’s pantry by the hallboy. The scullery maid washes the servants’ dishes in the scullery. The footmen will now accompany the lady of the house on her visits and the master of the house on any business meetings.

2.30 p.m.: 

The cook is baking scones, muffins and rolls for tea while the maids have a break, providing all their work is done.

3 p.m.: 

The lady’s maid is summoned to help the mistress into her tea gown, if she has returned from her calls.

4 p.m.: 

Tea is served to the family. A selection of sandwiches, scones, muffins and cakes will be taken in the drawing room or, in good weather, on the lawn. The kitchen maid is busy preparing the vegetables for the evening meal and rustling up the servants’ tea.

The Tea Table, as illustrated in Mrs Beeton’s Book of Household Management

5.30 p.m.: 

All the servants enjoy a light meal.

6 p.m.: 

The basement kitchen is now in full swing, as the five-course meal is prepared. The main course, which often follows a fresh fish course, will be meat with a selection of vegetables. If guests are staying the meal may be further extended, with seven or eight courses quite customary. The scullery maid is washing pots as they are used and the footmen are once more setting the table. The butler will check the plates and the silver, to make sure they are clean, polish the wine glasses and cast a critical eye over the cutlery. He is also in charge of the salads and desserts that are prepared in his pantry. The footmen lay the table, once more, for the sumptuous feast ahead.

7 p.m.: 

The ladies of the household retire to their chambers to bathe in water scented with bath salts and dress for dinner and their maids join them to help. The dinner gowns are still worn over corsets and button up at the back so their attendants needs to be on hand to fasten them, as well as to wash and restyle hair. If there is a valet in the house he will attend to the master. Guests’ own valets and ladies’ maids were often on hand to attend to their own employers.

8 p.m.: 

Dinner is served in the dining room. The first course is already on the table as the footmen are on hand to pull chairs out as the diners are seated. The butler will pour the wine and then stand motionless at the sideboard through each course, recharging the glasses only when signalled by the master of the house.

9 p.m.: 

With the last course prepared and ready to go out to the table, the kitchen staff and maids sit down to supper. The serving staff will only be allowed to rest when the final course is eaten.

9.30 p.m.: 

The footmen clear the plates while the kitchen maids and hallboy begin the washing-up.

10 p.m.: 

Upstairs, the ladies take coffee in the dining room while the men retire to the smoking room for port and masculine conversation. The butler needs to be on duty in case he is required and the below-stairs staff are unable to go to bed until the word comes down that no more refreshments are needed.

10.30 p.m.: 

The cook and the housekeeper may retire, having checked that all is in order in the basement, but the scullery maid and kitchen maid are still busy with their final chores, blacking the kitchen range, cleaning the flues and sweeping the stone floors. The hallboy ends his day by filling the coalscuttles and stocking up on chopped wood in preparation for the fires in the morning and cleaning the shoes and boots which the family and guests have left outside their bedroom doors.

11 p.m.: 

The butler locks all the outer doors and any open shutters and makes sure the fires have died down safely before going to bed.

Being the last to be relieved of his duties, the butler had the longest day and, should his master have been a night owl, he might not have got to bed until the early hours. According to records at Leighton Hall, in Lancashire, the butler there was up and ready for work by 6.45 a.m. and expected to be on hand to lock up at 1 a.m. Notes issued by the head of the household Mr Richard Gillow, in 1893, outlined the butler’s timetable.

 Butler’s Duties 

 Calling Mr & Mrs Gillow 

6.45 

 Take tea to Mr Gillow and take key of Hall door 

7.30 

 Breakfast in storeroom 

8.00 

 Attend mass if any or morning prayers 

9.00 

 Parlour Breakfast 

9.30 

 Servants’ Dinner 

12.00 

 Parlour Luncheon 

1.15 

 Tea in Drawing Room 

5.00 

 Dinner 

7.00 

 Servants’ supper 

8.15 

 Night Prayers 

9.15 

 Tea in Drawing Room 

9.30 

 Lock up and Bed 

1.00 

His instructions detailed the areas he had to lock up as ‘two outside passage doors downstairs, Servants’ hall, Shoe place and Pantries. Lock door and window of Centre Room, Dining Room, Front Hall and Morning Room if occupied by the family who keep the keys at night.’

HIGH DAYS AND HOLIDAYS

In the Victorian household most servants were given just one afternoon off a week, on Sunday, so that they could attend church. In addition, if the mistress was a benevolent one, they might have had an extra day off a month.

Cassell’s Household Guide suggested the generous extra day did away with the necessity for a maid’s friends to call on her at the house. ‘At the same time, a mistress should be careful not to bind herself to spare her servant on a certain day in every month, as is sometimes demanded,’ it advised. ‘“Once in a month when convenient” is a better understanding. Most servants, in addition to the monthly holiday, ask to be allowed to go to church of a Sunday once in the day. This request is reasonable; and if a servant really goes to a place of worship, some inconvenience should be borne by her employers to secure her this liberty, but if she goes instead to see her friends, it should be a matter for consideration whether she shall go out or not. At any rate, the absence ought not to extend very much beyond the time occupied in the church service.’

With sixteen-hour days standard for a hard-working maid, an extra day was a remarkably small concession and, with so many working away from home, it could be months or even years between visits to see their families and friends ‘back home’. Frank Dawes writes of one homesick teenage maid, Harriet Brown, who wrote to her mother in 1870: ‘Dear Mother, I should of ask you over next week only we are going to have two dinner parties one on Tuesday the other on Thursday and we shall be so busy so you must come after it is over […] I should so like to see you but I cannot get away just now so you must come and see me soon.’ Although this was thirty years before the Edwardian age little changed in that time and even Harriet’s own daughter was to go into service as a child twenty years after her mother.

By 1900, calls for fairer working conditions had led to an afternoon and an evening off each week, as well as church time on Sunday. But the free time was not enshrined in law and only began after lunchtime duties were completed, often as late as 3 p.m. There would also be a curfew, usually around 9 p.m., and anyone late back could find himself or herself locked out by the angry housekeeper. Time off could also be cruelly snatched away for the smallest misdemeanour or the overlooking of a task.

Dorothy Green was the youngest maid in a London home in the early 1900s and often had to wait up to let her colleagues in after a night out. ‘The younger ones had to be back by 8 p.m. and the older ones at 9 p.m. If the maids were late, which they frequently were, I would be trembling with fear in the kitchen and hoping the mistress didn’t decide to check up on them because I knew there would be an almighty row if she found out.’

Advice on the provision of a servant’s days off, from the Manual of Household Work and Management by Annie Butterworth (1913)

As the work was relentless and exhausting, there was little time to rest or play so the afternoons or evenings off were highly treasured. But not everyone had the energy left to enjoy them to the full. Margaret Thomas reflected on one house where she was given alternate Sunday afternoons and evenings off. ‘Sometimes, when I went up to dress, I was too tired to go out so I lit the gas fire and thought I’d have a short rest. I was vexed when much later the cook coming up to bed found me there and discovered I’d “had” my day out.’

For those who did get a monthly day off, it was a much-anticipated chance for a family reunion. Girls frequently started in service as young as twelve and would miss their parents and siblings terribly, so their monthly visit was a cause for celebration and a chance to push the boat out. A kind cook would send each girl home with treats such as preserves, cold meats and cakes and, after church, the gathered family would enjoy a tasty spread perhaps topped off with some home-grown musical entertainment.

For those in service in a London house, with family living in the city, a journey on a tram, a bus or the ‘tuppenny tube’ would get them home. For those living further away, the journey was difficult and expensive, especially on a maid’s wage. Although the Cheap Trains Act of 1883 had removed duty from all journeys charged at less than a penny a mile, this applied mostly to ‘workmen’s trains’ in city and suburban areas. A longer journey, even in second class, would mean a lot of saving had to be done first. For example, a trip from London to Dover, would take two-and-a-half hours and cost over 6s. (30p), a great deal of money for someone earning £16 a year. The cost, and the fact that servants were often expected to return before late dinner was served, even on their one day off, made long distance visits to families impossible.

Enlightened employers, such as one family who engaged Margaret Thomas as a housemaid, allowed an overnight stay away, to combat this problem. In Margaret’s case they also allowed her to save up her days off over a few months so she could pay a longer visit home.

At the beginning of the twentieth century, it became standard practice to allow a week’s paid holiday, usually while the family was away itself. The lower paid staff would save up all year so that they could afford the train fare home for this precious week and a few small gifts for their parents and siblings. After the First World War, when domestic staff were demanding fairer pay and conditions, the holiday entitlement rose to two weeks.

CHURCH OUTINGS

Servants were expected to attend a church service on Sunday and anyone refusing would risk being branded ‘wicked’ in the pious era of Queen Victoria. Indeed, whenever they were in Balmoral, the monarch and her husband Prince Albert insisted their servants accompany them on the mile-and-a-half walk to Crathie church every Sunday, without fail.

Under her son, Edward VII, weekends in the upper echelons tended more to parties, horse racing and the pursuit of fun but mistresses still insisted on chapel attendance for their children and servants and most middle-class families were regular members of the congregation. A God-fearing staff was an obedient one and religion was not only thought good for the servants’ souls but a convenient way of keeping them in check.

In some churches the master’s family attended the morning service while the domestics worshipped at evening mass but in most the household attended together. However, they sat in different areas of the church, with the family settling themselves in a pew reserved each week for the residents of the ‘big house’ and servants relegated to the back or the gallery. Here, as in the servants’ dining hall, the downstairs hierarchy was regimentally observed, with each servant seated according to their rank.

‘All we maidservants […] had to wear black, navy or dark grey whenever we went out, with small black hats or toques,’ recalled Margaret Thomas. ‘We had our own places in our pews at church, and I was agreeably surprised to find I ranked next to the head housemaid.’

In addition, daily prayers were read at home and the servants’ areas were dotted with framed quotes, often embroidered, from the scriptures, extolling hard work and cleanliness and reminding them of their righteous toil.

ENTERTAINMENT

On the rare occasions that servants could grab a few hours off, most, if close enough, would spend the day visiting family, seeing friends or meeting boyfriends and girlfriends. Those in service far from home would have had no time to make friends outside of their own colleagues and little money to spend on entertainment. But the options varied considerably depending on the area in which you lived.

Country Life

In country houses, the hours might be whiled away taking a healthy walk and getting the fresh air that those confined to the basement were so deprived of. If they were lucky, servants might be able to afford to spend their pennies taking tea in a local teashop savouring, no doubt, the experience of being waited on for once.

City Sights

In London, however, there were many choices for one’s day off. Cinema, although in its infancy, was becoming a popular craze in the first decade of the twentieth century and a short film, depicting a news event or just an everyday scene of factory workers, was still a marvel. While there were picture shows at a couple of theatres in the capital, makeshift cinemas were also springing up in empty shops furnished with folding seats. The novelty was still huge and the public flocked to pay a penny and see their first flick.

An alternative was the music hall, still a hugely popular form of entertainment before the First World War. ‘I went to the Bricks Music Hall and nearly fell over the front, right up in the gallery trying to look over, because it’s very high,’ said Albert Packman in Lost Voices of the Edwardians. ‘There were acrobats on the stage and impossible things that I’d never thought of in all my life – all for tuppence.’

Leading acts included Marie Lloyd, who popularized such tunes as ‘A Little Bit of What You Fancy Does You Good’ and ‘Where Did You Get That Hat?’ and, a little later, Florrie Ford. A seat in the ‘gods’ could come in at sixpence, a hefty price for a lowly maid but reasonable enough for a young man in employment, should he wish to woo her.

A stroll ‘up west’ might be rewarded with a glimpse of royalty as they left Buckingham Palace and a few curiosities too. Mildred Ramson remembered an old lady who stood with her cow in St James’s Park, every day, selling milk and cakes to passers-by. ‘Another sight was Mr Leopold de Rothschild driving his tandem of zebras in the park,’ she recalled. ‘We used to admire, but not touch, the famous Piccadilly goat; we bowed as the old Queen, now deeply beloved, drove slowly by, or the Princess of Wales passed with her three daughters packed in the back of a landau. Royalty passed with a stately step then.’

Marie Lloyd, a leading act in Music Hall

The footmen and grooms, if not of a mind to take a lady out for the evening, were likely to be found at the local pub.