Contents
About the Author
Acknowledgments
Introduction
1 Why Look at Great?
2 It’s People, Not Programs
3 The Power of Expectations
4 If You Say Something, Mean It
5 Prevention versus Revenge
6 High Expectations—for Whom?
7 Who Is the Variable?
8 Focus on Students First
9 Ten Days Out of Ten
10 Be the Filter
11 Don’t Need to Repair—Always Do Repair
12 The Ability to Ignore
13 Random or Plandom?
14 Base Every Decision on the Best People
15 In Every Situation, Ask Who Is Most Comfortable and Who Is Least Comfortable
16 Put Yourself in Their Position
17 What About These Darn Standardized Tests?
18 Make It Cool to Care
19 Clarify Your Core
Seventeen Things That Matter Most
References