FRIDAY, AUGUST 31

The worst part of working fast food is the name tag

because there’s always somebody’s mom with coupons

who thinks they are somehow being cheated by the teenager

at the register, and their eyes always dart down

to your chest to look for a way to be in charge.

“Listen,” she says, and I see her eyes laser in,

search out my name.

Alicia. You overcharged me for my mozzarella sticks. Now,

do I need to ask for the manager or are you going to make it right?”

Make it right. Ever since last year, everything

sounds like justice or

its burning absence.

She thinks she’s been done grievous wrong

by the two dollars extra on her waxy receipt

and my mouth is supposed to be apologizing

but my mind is on everything else:

In the end I just say, “Ma’am, I’ll do my best.

I’ll do my very best.”

We both know

she’ll still call the manager over,

will still make the world a witness

to all the things she thinks she deserves

even with my smile so bright

it shatters.