INDEX

A

Abrasives

market size for, 58

superabrasive grinding wheels, 59–61

Adoption chain

costs versus benefits, 56–61

goals of, 7

innovation success, logic of, 62–64

intermediaries in, 55, 61–62

managing, aspects of, 77–78

partner as customer approach, 61–62

solution, digital cinema example, 71–76

tensions in. See Adoption chain risk

Adoption chain risk, 55–78

defined, 6, 34, 56

digital cinema example, 67, 69–72

electronic health record (EHR) example, 123–28

innovation versus status quo, 65

Michelin PAX System example, 64–65

MS Office 2007 example, 56–58

recognizing, 64, 77

superabrasive grinding wheel example, 60–61

and timing, 77

AERx, 102

Agassi, Shai, 180, 184, 186–87, 240. See also Better Place

Air, 102

Amazon

ecosystem carryover by, 207

e-reader. See Kindle

value blueprint by, 96–99

American Electric Vehicle Co., 165–66

Android, 207–8

Apple, 207–23

competitors, 207–8

ecosystem carryover by, 213–16, 218–21

iPad, 100, 218–21

iPhone, 52, 147

iPod, 140, 144–47

iTunes, 146, 156

staged expansion by, 209–10, 216–17

success, basis of, 195, 207–8, 216, 223

timing of product launches, 144–45, 147, 208–9, 211

See also specific products

Apps, iPhone, 216–17

AT&T, and iPhone, 212, 214–15

Automobiles

electric. See Electric vehicles (EVs)

hybrids, 171

See also Tires, automobile

Avatar, 74

Aventis, 102–3

B

Bag of Bones (King), 89

Baldwin, Don, 25

Ballmer, Steve, 212–13

Balsillie, Jim, 211

Banking, mobile. See M-PESA

Barnes & Noble, Nook, 100

Barrett, Craig, 122

Battery-powered autos. See Better Place; Electric vehicles (EVs)

Berelowitz, Dr. Michael, 109

Better Place, 179–90, 235–41

battery exchange stations, 183–84

ecosystem partners, 184–85

ecosystem reconfiguration levers, 180–81, 189–92

EV solutions by, 180–86

limitations of, 188–90

OScar onboard software, 183, 185

power demands, management of, 185–86

profits, source of, 187–88

target markets for, 187, 238–39

value blueprint, 181

Bezos, Jeff, 96–97. See also Amazon

BlackBerry, 211

Bogaty, Nick, 93

Books, electronic. See E-books; E-readers

Bourdais le Charbonniere, Eric, 23

Brandt, Peter, 102

C

Cameron, James, 70, 74

Canon, 222

Cell phones. See Mobile phones

Cerner Corporation, 122

Chubb, Tom, 23

Cinema, digital. See Digital cinema

Co-innovation

difficulty of, 37–38

due diligence, conducting, 47–49

goals of, 7

resource needs, 50

success, logic of, 47–49

tensions in. See Co-innovation risk

timing factors, 51, 53–54

vision, evaluating for, 50–51

Co-innovation risk, 37–54

averages, trap of, 49

defined, 6, 33, 38

digital cinema example, 66–67

“if versus when,” 53–54

managing, aspects of, 49–51, 64–65

Nokia 3G phone example, 43–46, 52–53

Compaq/HanGo, 142

Complementary innovation

examples of, 38

in value blueprint, 86

Connect.com, 90, 93

COSTAR, electronic health record (EHR), 120

Costs versus benefits, 56–61

customer approach to, 57

electronic health record (EHR) example, 123–30

innovator approach to, 57

superabrasive grinding wheel example, 60–61

total costs/relative benefits, 56–58

Creative Technology, 142, 207

Customers

costs versus benefits, 57

and innovation success, 5

in value blueprint, 85

D

Data Discman Reader, 88–89

Data streaming, 3G technology, 40–42

Dependencies, and innovation success. See Ecosystem for innovation

Diabetes treatment

inhalable insulin, 101–12

insulin pens, 107–8

Diamond Multimedia, 142

Digital cinema, 66–76

adoption chain risk, theater as, 69–70, 72–73

benefits of, 66–69, 76

co-innovation needs, 66–67

and day-and-date approach, 68

digital theater integrator, 73–76

initiatives/partnerships, 70–71, 74

innovation ecosystem for, 68–69

leadership requirements for implementation, 70–71, 76, 136

projection problem, 66–67, 69–72

storage devices, 67

success, assessment of, 75–76

3-D films, 74, 76

virtual print fee (VPF) program, 72–73, 76

Digital Cinema Implementation Partners (DCIP), 74

Digital Cinema Initiatives (DCI), 70–71

Digital rights management (DRM)

and Kindle, 97–98

and mobile technology, 46

and Sony Reader, 90

Distributors

digital cinema, 68

role of, 55, 61

DLP projectors, 66

Dosnia, electronic health record (EHR), 121–22

Due diligence, with co-innovators, 47–49

E

Early movers, 140–55

advantage for, 141–42, 148–49, 153–54

failure, reasons for, 140, 143–44, 148–49, 154–55

first-mover matrix, 148–50

portable music players example, 140–47

in products versus ecosystems, 148–50, 154–55

semiconductor lithography example, 150–53

smart timing, elements of, 155–57

eBay, 206

E-books

digital imprints, 89–90

revenues, surge in, 90

sales projections (2015), 99

Ecosystem carryover, 205–7, 213–21

ecosystem reconfiguration caused by, 214–16

goals of, 194, 205, 213–14, 222

iPad, 218–21

iPhone, 213–16

successful, examples of, 205–7

Ecosystem construction sequence, 193–223

Apple example, 207–23

ecosystem carryover, 194, 205–7, 213–21

efficiency of, 205

minimum viable ecosystem (MVE), 194, 198–205

M-PESA example, 195–205

staged expansion, 194, 199–205

See also individual stages

Ecosystem for innovation

building, sequence of. See Ecosystem construction sequence

development/use, history of, 7–9

early movers, 140–55

external and internal, 79–80

as focus, importance of, 4, 6, 9, 16, 29

followership, 116–17, 132–35

and globalization, 80

lack of, Michelin PAX System, 25–29, 32–33, 56–58

leadership/leadership prism, 116–32, 135–37

reconfiguration of. See Ecosystem reconfiguration

risks in. See Innovation risks

and technology products, 52

value blueprints, 84–114

value propositions, 84

See also specific topics

Ecosystem reconfiguration, 177–90

Better Place electric vehicles (EVs), 179–90, 236–37

ecosystem carryover as impetus for, 214–16

necessity of, 29, 191–92, 227

steps/levers in, 177–78, 190–91

success, examples of, 177–79

Edstrom, Hakan, 112

Electricity delivery

electric vehicle (EV) problem, 174–75, 185

smart-grid, 175–76, 237

Electric vehicles (EVs), 165–76

battery and resale problem, 172–73, 237

charging infrastructure problem, 170–71

core challenge, 176, 182

development, companies involved, 166

driving range limitation, 169–70, 173

economic benefits, limitations, 173

ecosystem reconfiguration for. See Better Place

electric grid challenge, 174–75

historical view, 165–66

hybrids, 171

and policymakers, 166, 171

purchase price problem, 168–69

value blueprint, 168

Electronic health records (EHRs), 118–32

adoption chain for, 123–25

aggregator, need for, 130–31

benefits of, 119–20

costs versus benefits, 123–30

delayed adoption, reasons for, 124–32

development, companies involved, 120–22

early adopters, 126, 131

federal efforts, 131–32

historical view, 120–22

initial limitations, 120–21

leadership prism for, 128–32

Eli Lilly, inhalable insulin, 102, 105, 107–8

Elop, Steve, 52

Epic Systems Corporation, 122

E-readers, 88–100

early readers, 88–89

electronic ink, 90

iPad as, 100, 219

Kindle, 95–100

Sony Reader, 3, 90–95

success, market factors for, 93

Ericsson, 40, 211

Evans, Colin, 130

Execution focus

as blind spot, 3–4

goals of, 7

tensions in. See Execution risk

as traditional approach, 2–4

Execution risk

assessment of, 44

defined, 33

Michelin PAX System example, 16–35

mobile phone example, 45–46

Exubera, 102–11

annual sales projections, 105, 106

failure, reasons for, 106–12

FDA approval, 103–4, 108–9

limitations of product, 104–5, 107

pulmonary function test issue, 109–12

value blueprint, 105–8

F

Facebook, 207

Fanning, Shawn, 144

Faulu Kenya, M-PESA relationship, 196–98, 203

FedEx, 206

Fellman, Dan, 71

FireWire, 145, 146

First movers. See Early movers

Fithian, John, 72

Fluence Z.E., 184, 188

Followership, 132–35

basic requirements for, 116–17, 133

versus leadership, 117, 133

leadership assessment by, 133–35, 220–21

Ford, Henry, 166, 184

G

Gemstar, e-readers, 88–89

General Motors, electric vehicles (EVs), 166, 171

Ghosn, Carlos, 184

Globalization, and innovation ecosystem, 80

Goldwater, Chuck, 72

Google, Health, 122, 130

H

Hasbro, 205–6, 216

Hazlett, Robert, 102

Health-care industry

IT expenses of, 119

See also Electronic health records (EHRs)

Health Data Network Express, 121

Health Information Technology for Economic and Clinical Health Act (2009), 131

HealthVault, 122

Hellström, Kurt, 41

HELP, electronic health record (EHR), 120

High-definition TV (HDTV), Philips blind spot, 3, 53

Honda, electric vehicles (EVs), 166

I

IBM, electronic health record (EHR), 121

Industrial Revolution, 7

Inhalable insulin, 101–12

annual sales projections, 102, 105

as industry versus company failure, 107–8, 111–12

medical benefits of, 101–2

race to market, companies involved, 102, 105

See also Exubera

Innovation

complementary, 38, 86

costs versus benefits, 56–58

ecosystem for. See entries under Ecosystem

as strategic priority, 5

success/failure. See Innovation failure; Innovation success

traditional approach, 2–4, 194, 201–4

Innovation failure

and adoption chain risk, 6, 34–35

blind spots, 1–4

causes, schools of thought, 5

and co-innovation risk, 6, 33–35

and early movers, 140, 143–44, 148–49

electric vehicles (EVs), 165–76

electronic health records (EHRs), 118–32

and execution risk, 33–35

Exubera inhalable insulin, 102–11

Michelin PAX System, 16–35

MS Office 2007, 56–58

Nokia 3G phone, 42–46, 52–53

Philips HDTV, 3, 53

rate of, 4–5, 229

risks, confronting, 54

SaeHan MPMan, 142–44

Sony Reader, 90–95

superabrasive grinding wheel, 59–61

See also specific topics

Innovation risks

adoption chain risk, 55–78

co-innovation risk, 37–54

execution risk, 33–34

See also specific risks

Innovation success

adoption chain, logic of, 62–64

Apple, 207–23

basic requirements, 15–16

Better Place approach, 179–90

co-innovation, logic of, 47–49

digital cinema solution, 66–76

and due diligence, 47–49

and ecosystem approach. See entries under Ecosystem

Kindle, 95–100

and leadership, 5, 70–71

rate of, 228–29

and wide-lens. See Wide-lens perspective

Insulin

inhalable. See Exubera; Inhalable insulin

insulin pens, 107–8

Intel

electronic health record (EHR), 121–22

WiMAX, 133

Intermediaries

in adoption chain, 55, 61–62

as complementors, 38, 86

in value blueprint, 86

International Digital Publishing Forum (IDPF), 93

Internet, and electronic health records (EHRs), 121

iPad, 218–21

and e-book market, 100, 219

ecosystem carryover for, 218–21

market for, 218

media partners, 219–21

partner gains, fairness issue, 219–21

value blueprint, 220

iPhone, 210–17

and AT&T, 212, 214–15

App Store, 216–17

competitors, 211

ecosystem carryover for, 213–16

limitations of product, 211–12

staged expansion of, 216–17

success, reasons for, 213–19

and 3G market, 52, 211–12

timing factors, 147

value blueprint, 217

iPod, 140, 144–47

delayed entry, benefits of, 147, 156

features, 145

and iTunes, 146, 156, 164, 179, 209

staged expansion of, 209–10

success, reasons for, 144–47

timing, Jobs rationale for, 144–45, 208–9

value blueprint, 210

iTunes, and iPod success, 146, 156, 164, 179, 209

J

Jobs, Steve, 144

and iPod development, 144–47, 156, 208–10

See also Apple

Johnson Controls, 3

K

Kaiser Permanente, electronic health records (EHRs), 131

Kapoor, Rahul, 150

Keurig coffeemaker, 29

Kindle, 95–100

digital rights management (DRM) issue, 97–98

ecosystem, benefits to, 97–99

features, 96

initial weakness, 95–96

and leadership effectiveness, 136–37

pricing, 98

as service versus device, 96–97, 134–35, 164, 178–79

versus Sony Reader, 96–97, 99–100

success, assessment of, 99–100

value blueprint, 96–99

value proposition, 96–97

King, Stephen, 89

Korris, Jim, 68–69

L

Leadership

basic requirements for, 117, 133, 136

core challenge, 117

digital cinema adoption, 70–71, 76, 136

versus followership, 117, 132–35

and innovation success, 5, 70–71, 76

payback period, 117, 136

qualifying for. See Leadership prism

strength, assessment by followers, 133–35, 220–21

Leadership prism, 117–32

constructing by followers, 134

electronic health records (EHRs) example, 128–32

functions of, 117–18, 227

value proposition for, 118

Leaf, 169, 184

Lean start-up, 202n

Lechleiter, John, 107

Levin, Julian, 71

LG, 3-D TV, 53

Librié, 90

Lonie, Susie, 196–98

M

Magliano, George, 171

Mann, Alfred, 112

MannKind Corporation, inhalable insulin, 102, 105, 112

Mapping, value blueprint, 84–114

Marriott hotels, 29

Medical devices, Medtronic, 206

Medical errors, deaths related to, 118–19, 124

Medical records, electronic. See Electronic health records (EHRs)

Medication errors, deaths related to, 119

Medtronic, 206

Michelin, success of company, 16–18

Michelin, Édouard, 19

Michelin PAX System, 16–35

adoption chain questions, 64–65

adoption stage, 22–23

competition, 20

execution stage, 20–22

failure, reasons for, 24–32

features of, 17

innovation ecosystem, lack of, 25–29, 32–33

innovation strategy, 18

market need for, 19–20

military market for, 31–32

Microsoft

HealthVault, 122, 130

Office 2007, adoption lag, 56–58

Windows Phone OS, 52–53

Mines, Christopher, 143

Minimum viable ecosystem (MVE), 198–205

effectiveness, logic of, 199, 203–5

goals of, 194, 202–5, 221–22

M-PESA, 198–205

versus traditional approach, 201–4

M-Kesho, 201

Mobile phones, 39–46

first cell phone, 39

first generation, 38–39

iPhone success, 210–17

leading players, 40, 211, 214

Nokia 3G phone failure, 42–46, 52–53

payment system via. See M-PESA

profits, source of, 186

3G capabilities, 40–42

2G technology, 39–40

Windows Phone OS, 52–53

Model T, 166, 184

Moore’s law, 150

Mossberg, Walt, 207

Motorola, 39, 214

Moviemaking, digital methods. See Digital cinema

MP3 players. See Portable music players

M-PESA, 195–205

customer base, expansion of, 199–201

initial system problems, 196–97, 199, 203

minimum viable ecosystem (MVE), 198–205

partnerships, 196, 200–201

program components, 195–96

staged expansion, 199–205

value blueprints, 197, 198, 200

MPMan. See SaeHan MPMan

Murdoch, Rupert, 219

Mwangi, Dr. James, 201

N

Napster, 144

NEC, 40

Nespresso coffeemaker, 29

Neuvo, Yrjö, 41

Nissan, electric vehicles (EVs), 166, 169, 184

Nokia

Burning Platform memo, 52

growth of, 40, 44, 214

Microsoft partnership, 52–53

Nokia 3G phone, 42–46, 211

co-innovation risk, 43–46

failure, reasons for, 43–44, 52–53

innovation ecosystem needs, 52

introduction of, 43, 52

Nomad, 142

Nook, 100

Novo Nordisk, inhalable insulin, 102, 105, 107–8

NTT DoCoMo, 41, 43

NuovoMedia, Rocket e-reader, 88

O

Ollila, Jorma, 40

P

Palm, 207, 211

PAX System. See Michelin PAX System

PayPal, 206–7

Personal Jukebox, 142

PesaPoint, 200

Pfizer, inhalable insulin. see Exubera

Pharmaceutical innovations. See Exubera; Inhalable insulin

Philips Electronics, HDTV blind spot, 3, 53

Pickerill, Ayron, 70

Pilot approach, versus minimum viable ecosystem (MVE), 201–3

Pogue, David, 207

Portable music players, 140–47

development, companies involved, 141–42

iPod, 140, 144–47

SaeHan MPMan, 140–44

Sony Walkman, 140–42

Pre-Scribe, 121

Product Development and Management Association (PDMA), 4–5

Production staff, role of, 61

PROMIS, electronic health record (EHR), 120

Prototype. See Value proposition

Publishing industry

electronic books. See E-books; E-readers

iPad media partners, 219–21

Pulmonary insulin. See Exubera; Inhalable insulin

R

Raikes, Jeff, 56

Rave, 142

Read, Ian, 111

Reidy, Carolyn, 90

Renault, and Better Place, 184–85, 238, 240

Research in Motion, 211

Resources, and co-innovation, 50

Retailers, role of, 55, 61

RFID (radio frequency ID) chips, 133

Ricci, Dr. Russell, 125

Rio PMP300, 142

Rocket e-reader, 88

S

SaeHan MPMan, 140–44

failure, reasons for, 142–44

features, 142

Safaricom, mobile banking joint venture. See M-PESA

Samsung, 40, 207

Scaling, pilots, difficulty of, 202–3

Semiconductor lithography, 150–53

functions of, 150–51

goals of, 152

innovation ecosystem for, 151–53

Sensory Science, 142

Sklyer, Dr. Jay S., 101

Smart-grid, 175–76

SoftBook, 88

Software

MS Office 2007, adoption lag, 56–58

and 3G technology, 46

Sony

e-reader. See Sony Reader

portable music players, 140–42

3-D TV, 53

Sony Discman, 142

Sony Pressman, 141

Sony Reader, 90–95

and Connect.com, 90, 93

Data Discman Reader, 88–89

failure, reasons for, 3, 93–95, 99–100, 178

features of, 90–91

in Japan, failure of, 90

versus Kindle, 96–97, 99–100

value blueprint, 91–95

value proposition, 90–91

Sony Walkman, early-mover advantage, 140–41

Sortais, Thierry, 17

Spectrum rights, 41, 42

Staged expansion, 199–205

goals of, 194

iPhone, 216–17

iPod, 208–10

M-PESA, 199–205

Stringer, Sir Howard, 90

Superabrasive grinding wheels, 59–61

benefits of, 59–60

costs versus benefits problem, 60–61

Suppliers

supply chain, managing, 8–9

supply chain focus, 84

in value blueprint, 85

T

Tachikawa, Keiji, 41

Technology innovations

ecosystem, necessity of, 52

timing as crucial, 147, 154–56

See also specific areas/products

Telecine scanner, 67

Television

HDTV, Philips failure, 3, 53

3-D, 53

Tesla Roadster, 170

Thomsen, Mads Krogsgaard, 107

3-D technology

films, 74, 76

television, 53

3G mobile technology

capabilities of, 40–42

co-innovation needs, 42

corporate expectations, 41–42

execution risk, 45–46

handsets, complexity of, 42–43

market, beginning of, 52

network, first, 41

Nokia 3G phone failure, 42–46, 52–53

spectrum rights, 41, 42

Timing

and adoption chain risk, 77

Apple success, 144–45, 147, 208–9, 211

blind spot, 140

and co-innovation, 51, 53–54

and early movers, 140–55

ecosystem construction sequence, 193–223

payback and leadership, 117, 136

smart timing, elements of, 155–57

and technology products, 147, 154–56

Tires, automobile

markets for, 25–26

run-flat. See Michelin PAX System

tire pressure monitoring systems (TPMSs), 30, 34

Toshiba, 3-D TV, 53

Townsend, Charles H., 219

Toyota, electric vehicles (EVs), 166, 188

Toy Story, 74

2G mobile technology

capabilities of, 39–40

execution risk, 45

U

U.S. Food and Drug Administration (FDA), Exubera approval, 103–4, 108–9

V

Value blueprints, 84–114

for Amazon Kindle, 96–99

basic requirements, 84–85

communication aspects, 113

constructing, steps in, 85–87

for electric vehicles (EVs), 168, 181

for Exubera inhalable insulin, 105–8

functions of, 85, 87, 112–13

for inhalable insulin, 101–12

for iPad, 220

for iPhone, 217

for iPod, 210

map, example of, 87

for M-PESA, 197, 198, 200

necessity of, 84–85, 100, 112–14, 226–27

for Sony Reader, 91–95

as team-based effort, 113–14

updating, 87

Value chains, focus of, 84

Value proposition

defined, 85

elements needed for. See Value blueprints

for leadership prism, 118

and minimum viable ecosystem (MVE) approach, 203–4

Vertical integration, pros/cons of, 8, 177

Veterans Health Administration (VHA), electronic health records (EHRs), 131

Virtual print fee (VPF), 72–73, 76

Vision

and co-innovation, 50–51

value proposition as, 85

VISTA electronic record system, 131

Vodafone, mobile banking joint venture. See M-PESA

W

Wachter, Dr. Robert, 119

Wal-Mart, RFID chips, 133

Weed, Larry, 120

Whitney, William C., 165–66

Wide-lens perspective

components of, 7, 158–59, 233

ecosystem and innovation. See entries under Ecosystem

necessity of, 229–31

odds for success, creating with, 228–30

potential problems, productive approach to, 228

tool kit, 226–28

WiMAX, 133