Alaska Airlines, 108–110, 111–112
Amabile, Teresa M., 53–89
Beard, Alison, 147–155
Beyond Happiness (Seldon), 151, 153
“Beyond Happiness: The Upside of Feeling Down” (Hutson), 151, 152
Biswas-Diener, Robert, 151, 152
Boyatzis, Richard, 19
Bright-Sided (Ehrenreich), 143, 151
Caiman Consulting, 118–119
Calvin, Ron, 109
catalysts, 65, 67, 79–81, 91, 93
Cederström, Carl, 131–144
Christofferson, Carla, 128–129
Clara, Meg, 119
Cold Intimacies (Illouz), 140
contentment, 7–8
creativity, 37
David, Susan, 152
Davidson, Richard, 15
Diener, Ed, 40
Ekmann, Susanne, 139
elusiveness of happiness, 3–4
Facebook, 110
Flourish (Seligman), 7
Garnett, Flannery, 105
Gibson, Christina, 105
Gielan, Michelle, 154
happiness
elements of, 7–8
elusiveness of, 3–4
fundamentals of, 11–12
long-term fulfillment versus, 154–155
quantity of advice on achieving, 149–150
reevaluating the benefits, 151–153 (see also negative aspects of happiness)
Happiness: A History (McMahon), 135
Happiness: A Philosopher’s Guide (Lenoir), 149, 154
Happiness Industry, The (Davies), 136, 151–152, 153
Huffington, Arianna, 154
Illouz, Eva, 140
Imam, Raazi, 119
inner work-life effect
catalysts and nourishers and, 65, 67, 79–81, 91–93, 96
characteristics of worst-mood days, 65
discovery of, 63–64
emotions, motivations, and perspectives, 66, 68–69
inhibitors and toxins and, 65, 79–81, 91, 94–95, 96
relationship between progress and mood, 64
Killingsworth, Matt, 43, 46–52
Kramer, Steven J., 53–89
learning (as component of thriving), 103–104, 106
Loehr, Jim, 121
Long, Greg, 119
McKee, Annie, 13–21
McMahon, Darrin M., 135
Morse, Gardiner, 27
Moss, Jennifer, 1–12
motivation
connection to progress at work, 55, 57–58, 64, 66, 70
inner work-life effect on, 61, 62, 63, 66, 68–69, 79
managers’ misperceptions about, 60
micromanagers’ negative impact on, 87
negative aspects of happiness
burden of happiness, 137–138
expectation that work should make us happy, 143–144
impact of work happiness on personal relationships, 140
loneliness and, 142
measuring happiness, 135–136
organizational focus on worker happiness, 133–134
performance and, 138–139
problem when employees expect their boss to make them happy, 139–140
productivity and, 136–137
risks in seeking happiness from work, 140–141
selfishness and, 141–142
See also science of happiness
nourishers, 65, 67, 79–81, 91, 93
O’Melveny & Myers, 128
Pearson, Christine, 116
PERMA, 7–8
Plasticity Labs, 8
progress
catalysts and nourishers and, 65, 67, 79–81, 91–97
central driver of performance, 61
characteristics of worst-mood days, 65, 67
connection between motivation and, 55, 57–58, 64, 66, 70
effect of achieving minor milestones, 69–71
impact of negative events, 71
importance of experiencing progress daily, 59–60
inhibitors and toxins and, 65, 79–81, 91, 94–95
inner work-life effect and, 63–64, 66, 68–69, 91, 96–97
meaningful work and, 71–74
mistakes micromanagers make, 86–87
progress loop, 88–90
recognition as motivation, 58, 60
relationship to mood, 64
Quicken Loans, 127–128
Ramachandran, V. S., 15
Rethinking Positive Thinking (Oettingen), 151, 152
Saginaw, Paul, 112
Schwartz, Tony, 121
science of happiness
continuing questions about happiness, 42–44
creativity’s relationship to happiness, 37
discoveries about happiness, 32–33
events’ effect on happiness, 33–35
frontiers of happiness research, 44–46
individual variations in happiness, 50, 52
measuring happiness, 29–30
mind-wandering’s connection to happiness, 48–49, 51
myth that productivity stems from discomfort, 38–39
power of small wins (see progress)
productivity and happiness, 49–50
quantity versus quality of experiences, 40–41
real versus synthetic happiness, 35–36
research on negative aspects of happiness (see negative aspects of happiness)
scientific interest in happiness, 27–28
social networks and, 39–40
usefulness of data from rating scales, 30–31
ways to increase happiness, 42
Seligman, Martin, 7
Sennett, Richard, 141
Southwest, 110
Spicer, André, 131–144
strategies for thriving
innovating and learning, 123–124
investing in energizing relationships, 124–125
pursuing meaningful work, 122–123
taking breaks, 121–122
two-way exchange of thriving, 125–126
Stumbling on Happiness (Gilbert), 27
sustainable performance. See thriving workforce
Teleos Leadership Institute, 18
thriving workforce
components of thriving, 103–104, 105–106
conditions for thriving, 107, 129
decision-making discretion and, 108–111
individual strategies for thriving, 121–126
minimizing incivility and, 116–120
performance feedback and, 120, 126–129
reason to care if employees are happy, 101
research on thriving, 105–106
sharing information and, 111–116
thriving workforce goal, 102–103
Track Your Happiness
connection between mind-wandering and happiness, 48–49, 51
individual variations in happiness, 50, 52
relationship between mind-wandering and productivity, 49–50
reliance on averages as data, 46–47
Upside of Stress, The (McGonigal), 151
Upside of Your Dark Side, The (Kashdan and Biswas-Diener), 151, 152
vitality component of thriving, 103, 105–103
Whole Foods, 116
work and happiness
effect of strong positive emotions, 18
having a vision of the future and, 19–20
impact of disengagement, 16–17
link between feelings and engagement, 18–20
relationships and, 20
sense of purpose and, 20
YRC Worldwide, 116