Contents

  1. Section 1
  2. Managing Your Business
  3.   1.  Lead Your Business Through the Coronavirus Crisis
  4. Twelve lessons on analyzing data, communicating information, and protecting your employees.
  5. by Martin Reeves, Nikolaus Lang, and Philipp Carlsson-Szlezak
  6.   2.  8 Questions Employers Should Ask About Coronavirus
  7. From maximizing employees’ ability to work remotely to revising benefits policies.
  8. by Jeff Levin-Scherz and Deana Allen
  9.   3.  Prepare Your Supply Chain for Coronavirus
  10. It’s late in the game, but there are still steps you can take.
  11. by James B. Rice, Jr.
  12.   4.  What Are Companies’ Legal Obligations Around Coronavirus?
  13. Eight factors leaders should consider.
  14. by Peter Susser and Tahl Tyson
  15.   5.  The Coronavirus Crisis Doesn’t Have to Lead to Layoffs
  16. Leaders can approach this challenging time with flexibility, transparency, and compassion.
  17. by Atta Tarki, Paul Levy, and Jeff Weiss
  18.   6.  Delivery Technology Is Keeping Chinese Cities Afloat Through Coronavirus
  19. How to maintain the flow of supplies to quarantined communities.
  20. by Chengyi Lin
  21.   7.  How Chinese Companies Have Responded to Coronavirus
  22. Twelve lessons for the rest of the world.
  23. by Martin Reeves, Lars Fæste, Cinthia Chen, Philipp Carlsson-Szlezak, and Kevin Whitaker
  24. Section 2
  25. Managing Your Remote Team
  26.   8.  15 Questions About Remote Work, Answered
  27. A Q&A with Harvard Business School professor Tsedal Neeley.
  28. by Tsedal Neeley
  29.   9.  A Guide to Managing Your (Newly) Remote Workers
  30. Leaders need to adapt to the new normal.
  31. by Barbara Z. Larson, Susan R. Vroman, and Erin E. Makarius
  32. 10.  What It Takes to Run a Great Virtual Meeting
  33. Twelve keys to success.
  34. by Bob Frisch and Cary Greene
  35. 11.  How to Get People to Actually Participate in Virtual Meetings
  36. Stop the multitasking already!
  37. by Justin Hale and Joseph Grenny
  38. Section 3
  39. Leading Through the Crisis
  40. 12.  Communicating Through the Coronavirus Crisis
  41. Identify your key constituents and tailor your message appropriately.
  42. by Paul A. Argenti
  43. 13.  Slow Down to Make Better Decisions in a Crisis
  44. Do you have enough information to take action?
  45. by Art Markman
  46. 14.  Build Your Resilience in the Face of a Crisis
  47. Three strategies for taking care of your mental health.
  48. by Rasmus Hougaard, Jacqueline Carter, and Moses Mohan
  49. 15.  Don’t Hide Bad News in Times of Crisis
  50. Transparency is crucial—even if your reputation takes a short-term hit.
  51. by Amy C. Edmondson
  52. 16.  How Bad Times Bring Out the Best in People
  53. Lessons from one local bank’s response to Hurricane Katrina.
  54. by Bill Taylor
  55. About the Contributors