Chapter 17
In This Chapter
Using the Accuracy Center
Recognizing when and how to train words
Knowing when and how to add vocabulary words
Adding the words you want in vocabulary building
Creating shortcuts
Doing more training
Deciding when and how to train commands
If your Dragon Professional Individual assistant doesn’t appear to be quite as sharp as you’d like it to be, you can teach it to do better. Dragon gives you a central place — the Accuracy Center — from which to improve its skills. If you start there, you will find all the tools you need at your fingertips. You can also find training options in other DragonBar menus, but if you are new to the software, this is the best place to start.
Training and improving Dragon Professional Individual is the key to an almost flawless experience over time. Take the time to work with the software and train it to understand your special way of communicating.
Go to the Accuracy Center from DragonBar ⇒ Help ⇒ Improve My Accuracy, or say, “Open Accuracy Center” from the Help menu. You’ll see the following sections, as shown in Figure 17-1:
Figure 17-1: The Accuracy Center.
Yikes, lots of choices! Nobody said that educating software was effortless, but this chapter familiarizes you with what to do, and when and how to do it.
Personalizing your vocabulary involves two functions. The first is vocabulary editing, which lets you add words to the Dragon Professional Individual vocabulary and, optionally, train Dragon Professional Individual in how you say those words. It also lets you add custom phrases that translate into text. For example, you can say, “My Address,” and Dragon Professional Individual types your address. The second function is vocabulary building, which uses documents and emails to build your existing vocabulary. I cover both of those in the following sections.
You can directly add words to the Dragon Professional Individual active vocabulary. The Vocabulary Editor is your tool to add or delete any word you have added but no longer use. It also has special features that allow you to do any of the following:
voiceguy@yourcompany.com
. These are called shortcuts.Adding a word tells Dragon Professional Individual that you want to include something new to its vocabulary. The accompanying Word training also teaches Dragon Professional Individual how you say a word.
To add a new word or phrase, from the Accuracy Center click Add a New Word or Phrase. Up pops the Add Word or Phrase box, as shown in Figure 17-2.
Figure 17-2: Use the Add Word or Phrase box to add new words or phrases.
To add words, follow these steps:
In the right prompt box, type or spell the spoken form of the word.
Dragon Professional Individual uses a pronunciation guesser to figure out how most terms sound from the spelling. However, lots of jargon, acronyms, and other terms don’t conform to standard rules of English pronunciation. Sometimes you can type a spoken form that gives Dragon Professional Individual something better to guess from.
But whether you enter a written and spoken form or just a written form, if the pronunciation you’re going to use isn’t obvious from the spelling, you should train Dragon Professional Individual in how you pronounce the word. That’s why you see a check box that lets you choose to train the pronunciation of the word or phrase. You can use the word training feature to make sure Dragon Professional Individual recognizes your word or phrase.
For example, you may want Dragon Professional Individual to write “Boston and Maine Railroad” when you speak the phrase “B&M.” Enter the written form Boston and Maine Railroad and the spoken form B and M or it could be bee and em for example.
After you type in the word or phrase, click OK.
The Train Words dialog box displays in large type the spoken form of the term (or the written form if you haven’t entered a spoken form), as shown in Figure 17-3. I chose to train the word “prewash.”
Click Go.
Speak the phrase into your microphone exactly as you always say it.
Figure 17-3: Training words in the Train Words dialog box.
If you have recently added this term (say, in the Vocabulary Editor), Dragon Professional Individual has little or no context for the term. You haven’t used it in a phrase, so Dragon Professional Individual is more likely to choose the term with which it has more experience. The solution is to dictate your new term in context and then correct Dragon Professional Individual with “Correct That” when it chooses the wrong term. If you dictate the new word and correct Dragon Professional Individual with the Correction dialog box, it will catch on and use the new term.
To add custom terms to the Dragon Professional Individual active vocabulary, click the Open the Vocabulary Editor link from the Accuracy Center (or you can launch the Vocabulary Editor by choosing Vocabulary ⇒ Open Vocabulary Editor from the DragonBar menu or speak the commands). Then follow these steps:
Enter the term in the Search For box at the top of the Vocabulary Editor.
In Figure 17-4, for example, I entered an email address, info@SavvyExecutiveInstitute.com
.
To see what’s in the vocabulary, you can either scroll the list in the Vocabulary Editor or type the term in the Search For box. As you type, the list scrolls to match your typing.
If you want to speak something other than what’s typed, first add the word by clicking Add. In the Add New Word or Phrase dialog box that appears, enter the way you want to say the word in the text box labeled Spoken Form (If Different). For example, if I enter My Email there, I can simply say, “My Email” and have Dragon Professional Individual type dragon@gurus.com
. If you use a term in the Spoken Form box that Dragon Professional Individual doesn’t already have in its vocabulary, a dialog box lets you know that fact. It also asks whether you want it to assign an approximate pronunciation. Click OK.
After you enter a written (and, if different, spoken) form of the term, click the Add button.
If you think the pronunciation will be difficult, select the I Want to Train check box before clicking the Add button and record the word as directed. The Vocabulary Editor adds the term to the vocabulary list and marks it with a plus sign (+). You can delete any custom term you add. Just click the term, and then click the Delete button. You can also select multiple terms to delete by holding down the Ctrl button as you click.
Figure 17-4: Email address typed into the Vocabulary Editor.
The period at the end of this sentence has more aliases (alternative names) than most criminals. The words period, decimal point, dot, point, stop, and full stop are all valid names for that same symbol in different contexts. Dragon Professional Individual doesn’t currently recognize all those alternative spoken names, but you can add them to the vocabulary.
If you have an alternative spoken name you would like to use for a word, phrase, or symbol, use the Vocabulary Editor to add that name. Unfortunately, you can’t change any of the existing names, even if you don’t like them. You can only add an alternative.
To add aliases, whether for symbols, numbers, or other terms, launch the Vocabulary Editor (choose Vocabulary ⇒ Open Vocabulary Editor) and then do the following:
Type the term or symbol that needs an alias in the Search For text box.
The list scrolls to show the current written and spoken forms.
To see all the currently defined symbols and dictation commands in the Vocabulary Editor, you must scroll up above the terms beginning with “a.”
Click the Add button.
The Add New Word or Phrase dialog box appears.
Type a new term in the Spoken Form box, and then click the Add button.
A second copy of the word appears in the vocabulary list, with your new alias and a plus sign (+) to mark the alias as a custom term. (If the alias doesn’t work out, you can delete it. Just click the line and then click the Delete button.)
If you’re likely to use terms from some specialized vocabulary in the documents you dictate, you can make a list of such terms and give them all to Dragon Professional Individual in one fell swoop. For example, Queen’s Gambit Declined is the name of a chess opening. Each of the three words is surely already in the Dragon Professional Individual General English vocabulary, but Dragon Professional Individual doesn’t know that these three words have a special capitalization pattern when they appear together. If you were to dictate documents about chess, you would want to include Queen’s Gambit Declined on one line of your list.
You can create a list and use the Import List of Words or Phrases box, as shown in Figure 17-5.
Figure 17-5: The Import List of Words or Phrases box.
Follow these steps:
From the Accuracy Center, click the Import a List of Words or Phrases link or use the mouse or commands, and from the DragonBar go to Vocabulary ⇒ Import List of Words or Phrases.
A screen pops up with the words “Import List of Words or Phrases.” You also see the option to “Preview the list of unknown words.” If you wish to do that, select the box.
Click Next.
You are asked to add the file.
Click the Add File button.
The file is analyzed.
Click Finish.
A Summary box shows you how many words were added to your vocabulary.
At this step, you provide your Dragon Professional Individual assistant with documents so that it can look at them and pick out any words or capitalized phrases it doesn’t recognize. (In essence, it’s automatically building a list like the one you may have provided, as the preceding section describes.) The more documents you give the vocabulary building function, the better. In particular, give it documents that resemble the documents you want to dictate — your previous best-seller, for example, or a collection of your office memos.
To add words from specific documents in Word, WordPerfect, plain text, RTF (Rich Text Format), and HTML (web) documents, follow these steps:
From the Accuracy Center, click the Learn from Specific Documents link or choose Vocabulary ⇒ Learn from Specific Documents from the DragonBar.
A Learn from Specific Documents screen pops up, as shown in Figure 17-6. On this screen, you have the option to Find Unknown Words (in various forms) or Adapt to Writing Style.
Select the check box next to each option you want to add and then click Next.
A new screen appears with buttons to add either folders of documents or single documents to analyze.
Click the buttons to add your files.
Your Windows Browse window opens, allowing you to choose the files as you normally do. Next, the files show up in the window of the Learn from Specific Documents screen.
Click Next.
Your documents are analyzed. A check mark appears next to the names of the documents analyzed. All the words that were new to your vocabulary are shown with check marks and the frequency with which they occurred.
If you want to add all the words on the list, click Next.
You see a list of the words, and the screen asks you to check the words you want to train.
Check the ones you think should be trained for pronunciation.
The Train Words dialog box displays, in large type, the written form of the term.
Click Go.
Speak the phrase into your microphone exactly as you always say it.
Click Next.
A Summary box shows you how many words were added to your vocabulary.
Figure 17-6: Learn from Specific Documents screen.
Normally, you use your own documents to teach Dragon Professional Individual about your vocabulary. What can you do, however, for a subject that you have not written much about?
Answer: Grab words from documents other people have written. The web, for example, is full of documents about nearly any subject you can name. The trick is to have Dragon Professional Individual pick up on the words, but not the writing style, of this other author (unless you intend to write just like him or her).
To use someone else’s documents, first you must get the documents! Dragon Professional Individual can read Microsoft Word or WordPerfect documents if you have Word or WordPerfect installed. It can also read plain text, RTF, and HTML documents. To get documents from the web, browse to the page you want, and then save the page as an HTML file. In Internet Explorer, for example, choose File ⇒ Save As, enter a filename in the dialog box that appears, and click Save.
Use these documents in the Add Words from Documents box as you would any other documents. When you get to the Adapt to Writing Style check box, deselect it so your Dragon Professional Individual assistant won’t assume that you write like that other writer.
Analyzing emails is another way for your Dragon Professional Individual assistant to build your vocabulary. This process helps in two ways. It learns from the style of your emails and it can automatically add email addresses you currently use. It works with Microsoft Outlook, Outlook.com, Lotus Notes, Gmail, Yahoo!, and Windows Live Mail.
From the Accuracy Center, click Learn from Sent Emails or go to Vocabulary ⇒ Learn from Sent Emails from the DragonBar. The Learn from Sent Emails Wizard appears, as shown in Figure 17-7.
Figure 17-7: The Learn from Sent Emails Wizard.
Follow these steps to complete the process:
Click Next.
Choose from the options presented by selecting the check boxes.
Click Next again.
The emails are analyzed.
Click Next one more time.
Any new words will be displayed for you to train (see the section “Learning from specific documents,” earlier in this chapter).
This section of the Accuracy Center is key. It contains several ways for you to customize Dragon Professional Individual to make your assistant do things your way. Remember to revisit your Options settings periodically when you are using Dragon Professional Individual. You may want to alter the settings you chose when you first started.
It’s important to set personal options from Options on the Tools menu. From the Accuracy Center, access it by clicking in the Open the Options dialog box. This is where you set up preferences for the Dragon Professional Individual assistant to work your way. See Chapter 3 for a full discussion.
Auto-formatting is important so don’t skip it. Access it from the Open the Auto-Formatting Options dialog box in the Accuracy Center or go to Tools ⇒ Auto-Formatting Options.
If you get overzealous and regret some of the changes you made, click the Restore Defaults button shown in Figure 17-8.
Figure 17-8: The Auto-Formatting dialog box.
To save time, consider setting these default options:
The Accuracy Center provides three ways to help your Dragon Professional Individual assistant improve your acoustics. They are as follows:
I discuss these in the following sections.
Obviously, the microphone is an all-important part of your software. Make sure your Dragon Professional Individual assistant doesn’t have a “hearing” problem. Does Dragon Professional Individual make errors on lots of words and phrases, not just a specific few? Your problem could be with speaking unclearly, with your microphone position or quality, with your sound card quality, or with the microphone volume set by Dragon, as shown in Figure 17-9.
Figure 17-9: The Microphone Volume setting.
To rule out a hearing problem, rerun the microphone check from the Check Microphone link in the Accuracy Center. You can also access it from the Audio ⇒ Check Microphone menu option on the DragonBar. If Dragon thinks your audio is fine, and you still get errors on lots of words after running the microphone check, try the voice tips in Chapter 16. If all else fails, you can reset your audio by choosing Audio ⇒ Reset Audio Calibration. You may want to try checking the microphone and doing more training before going that route though because you lose all your audio training to date.
Here’s where the correction and fine-tuning of your dictation really pay off. From the Launch Accuracy Tuning Now link in the Accuracy Center (or from Audio ⇒ Launch Accuracy Tuning), you’ll be presented with the Acoustic and Language Model Optimizer screen. Don’t be intimidated. Your Dragon Professional Individual assistant does all the heavy lifting.
As shown in Figure 17-10, the Perform Acoustic Optimization and Perform Language Model Optimization check boxes are selected by default. Leave them selected, then do the following:
Click Go.
You are given an estimated time for completion of this process. Don’t be shocked if the initial estimate says 450 hours! It quickly changes to a couple of minutes while it’s working. Perhaps your Dragon Professional Individual assistant has a weird sense of humor.
After the process completes, click Done.
You’ll be asked to save the newly optimized files.
Figure 17-10: The Acoustic and Language Model Optimizer screen.
See? Your Dragon Professional Individual assistant does all the work. (Isn’t that why you pay it the big bucks?)
If Dragon Professional Individual seems to be making more mistakes than it used to, ask yourself if you have changed since you first trained Dragon. Has your voice, manner of speaking, or working environment changed?
For example, are you getting more experienced at dictation? Have you changed your office or changed something that makes or absorbs sound in your office? If so, try running the Training Wizard. (To access it, go to the DragonBar menu and choose Audio ⇒ Read Text to Improve Accuracy.) Training helps Dragon Professional Individual get a more accurate picture of your voice and speech habits.
The plan for training is to read something to Dragon Professional Individual so that it can figure out how you speak.
In Dragon Professional Individual, Nuance gives you some ways to identify commands. Because “What can I say” is context-sensitive, you will always see the commands that are helpful for the application you are in.
If Dragon Professional Individual isn’t obeying your commands, it may not be recognizing your pronunciation. You can improve its recognition for many commands exactly as you would for word or phrase training. See the steps in the preceding sections for instructions.
Make sure you capitalize the words of the command properly. Check the documentation that comes with Dragon Professional Individual for proper capitalization. Most words in Dragon Professional Individual command phrases are initial-capped except for articles, prepositions, and other short words.
You can’t, however, train “dictation commands” this way. These commands are the ones that control capitalization and spacing, like “No Caps On.” To train those commands, use the Vocabulary Editor. Scroll to the top (above the “a”) of the list of words in the Vocabulary Editor. Click a command and then click the Train button.
Before you try command training, make sure that you pause correctly before and after a command. If Dragon Professional Individual gets the words right but types them instead of doing them, pausing is more likely to be your problem than pronunciation. Chapter 4 talks about solving this problem.
To access the Command Browser from the Accuracy Center, click the Open the Command Browser link. Or you can choose Tools ⇒ Command Browser.
When using the Command Browser, as shown in Figure 17-11, you have several options:
Look at scripts: By choosing the Script icon on the left side, you switch from Browse mode to Script mode. Here you can directly create, delete, edit, or copy commands.
Unless you know what you’re doing, stay in Browse mode.
Figure 17-11: The Command Browser window.
This section of the Accuracy Center is where you find information about your vocabulary and a link to the Nuance website, shown in Figure 17-12.
Figure 17-12: The Nuance website.
When you click the How to Manage and Personalize Your Vocabularies link, you are taken to an explanation of the types of vocabularies available. Recall that when you installed your Dragon Professional Individual software, you were asked several questions about your accent and what region of the world you live in. This Help section gives you more information about those vocabulary choices.
The Nuance website is chock-full of information, training, help, and tech support. Chapter 21 covers this extensively.