Part I: Getting Started: So, You Need to Staff Your Small Business
Chapter 1: Looking at the Big Picture — Before You Employ
Chapter 2: Building a Recruitment Strategy for Finding the Right Person
Chapter 3: Sorting the Good from the Not So Good
Part II: Getting the Ground Rules and Paperwork for Hiring Right
Chapter 4: The National Employment Standards
Chapter 5: Modern Awards and Pay
Chapter 6: Calculating the Real Cost of Employment
Chapter 7: Hiring: The Importance of the Employment Contract
Part III: Putting the Employment Relationship to Work
Chapter 8: Making a Good Impression: Orientation Programs
Chapter 9: Performance Expectations: the Wage—Work Bargain
Chapter 10: Pay Increase? You Must Be Joking!
Part IV: The Non-Discriminating Employer
Chapter 11: Managing Workplace Conflict
Chapter 12: A Journey through Australian Workplace Rights and EEO
Chapter 13: Harassment and Bullying — Gee, Can’t You Take a Joke?
Part V: A Healthy Workplace Is a Happy Workplace
Chapter 14: Safety at Work Is Everyone’s Responsibility
Chapter 15: Workers Compensation and Rehabilitation
Part VI: The End of the Employment Relationship
Chapter 16: Resignation of Employment
Chapter 17: Employee Dismissal: A Matter of Fairness
Chapter 18: Termination, Change and Redundancy
Chapter 19: Ten Ways to Build a Successful Employment Relationship