CONTENTS

Title Page

Copyright

Dedication

Foreword by Bill Gates

Introduction: THE CLOUD: The World’s Filing Cabinet

Chapter 1: SURVEILLANCE: A Three-Hour Fuse

Chapter 2: TECHNOLOGY AND PUBLIC SAFETY: “I’d Rather Be a Loser Than a Liar”

Chapter 3: PRIVACY: A Fundamental Human Right

Chapter 4: CYBERSECURITY: The Wake-up Call for the World

Chapter 5: PROTECTING DEMOCRACY: “A Republic, If You Can Keep It”

Chapter 6: SOCIAL MEDIA: The Freedom That Drives Us Apart

Chapter 7: DIGITAL DIPLOMACY: The Geopolitics of Technology

Chapter 8: CONSUMER PRIVACY: “The Guns Will Turn”

Chapter 9: RURAL BROADBAND: The Electricity of the Twenty-first Century

Chapter 10: THE TALENT GAP: The People Side of Technology

Chapter 11: AI AND ETHICS: Don’t Ask What Computers Can Do, Ask What They Should Do

Chapter 12: AI AND FACIAL RECOGNITION: Do Our Faces Deserve the Same Protection as Our Phones?

Chapter 13: AI AND THE WORKFORCE: The Day the Horse Lost Its Job

Chapter 14: THE UNITED STATES AND CHINA: A Bipolar Tech World

Chapter 15: DEMOCRATIZING THE FUTURE: The Need for an Open Data Revolution

Chapter 16: CONCLUSION: Managing Technology That Is Bigger Than Ourselves

Acknowledgments

Notes

Index

About the Authors