Some people communicate openly, others with restraint. The latter are often quick to consider the former rude, brazen or shameless. Instead of getting pointlessly upset about other people’s shamelessness, you can address the discrepancy between communication styles instead. Be less cautious in expressing what you want and respond to any shamelessness with clarity. The best response to an unjustified request is: ‘Thank you for openly expressing what you want. Unfortunately, I cannot fulfil your request.’

Joschka Breitner, Slowing Down in the Fast Lane: Mindfulness for Managers206