1. See http:// http://www.microsoft.com/about/en/us/default.aspx, Our Mission and Our Values, as consulted on May 13, 2011.
2. See http://www.microsoft.com/about/companyinformation/ourbusinesses/profile.mspx, Microsoft’s Tradition of Innovation: from Revolution to Evolution, as consulted on May 13, 2011.
3. See also Drucker, Peter F. and Maciariello, Joseph A.: Management, revised edition, New York, HarperCollins Publishers, 2008 (revised edition of Management: Tasks, Responsibilities, Practices, Harper & Row, 1973), p. 85 ff., Chapter 8 “The Theory of the Business,” and Malik, Fredmund: Management: Das A und O des Handwerks, updated edition, Frankfurt am Main, Germany/New York: Campus Verlag, 2007, p. 170 ff.
1. Krames, Jeffrey: What the Best CEOs Know: 7 Exceptional Leaders and Their Lessons for Transforming Any Business, New York: McGraw-Hill, 2003, p. 110.
2. Ibid., p. 115.
3. Drucker, Peter F.: The Practice of Management, reprint edition (Harper & Row Publishers, 1954), New York: HarperCollins, 2006, p. 37.
4. Venohr, Bernd: Wachsen wie Würth: Das Geheimnis des Welterfolgs, Frankfurt am Main, Germany: Campus Verlag, 2006, p. 55; translation by Frank Arnold.
5. Krames, Jeffrey: What the Best CEOs Know: 7 Exceptional Leaders and Their Lessons for Transforming Any Business, New York: McGraw-Hill 2003, p. 120.
6. Ibid., p. 107.
1. Drucker, Peter F.: Management: Tasks, Responsibilities, Practices, reprint edition (Harper & Row Publishers, 1973), New York: HarperCollins Publishers, 1993, p. 472; see also Drucker, Peter F.: Adventures of a Bystander, 5th edition (Harper & Row Publishers, 1978), New Brunswick, London: Transaction Publishers, 2005, p. 287.
2. Based on Drucker, Peter F.: The Effective Executive: The Definitive Guide to Getting the Right Things Done, reprint edition (Harper & Row Publishers, 1967), New York: HarperCollins Publishers, 2006, pp. 122–140. Complemented based on Malik, who follows lines similar to those of Drucker; see: Malik, Fredmund: Managing, Performing, Living: Effective Management for a New Era, Frankfurt am Main, Germany/New York: Campus Verlag, 2006, pp. 188–189.
3. Sloan, Alfred P., Jr.: My Years with General Motors, McDonald, John, and Stevens, Catherine (eds.), New York/London/Toronto, Sydney/Auckland: Currency Doubleday, 1990.
1. New American Standard Bible: 1 Kings 3:16–28, Anaheim, CA: Foundation Publications, Inc., 1998.
2. Drucker, Peter F.: The Effective Executive: The Definitive Guide to Getting the Right Things Done, (Harper & Row Publishers, 1967), New York: HarperCollins Publishers, 2006, p. 135.
1. Drucker, Peter F.: Managing the Non-Profit Organization: Principles and Practices, New York: HarperCollins Publishers, 1990, p. 59.
2. Transcript of J. B. Bird’s interview with Herb Kelleher on July 9, 2002, at Southwest Airlines headquarters in Dallas, reproduced on the Web site of the University of Texas at Austin’s McCombs School of Business, see http://www.mccombs.utexas.edu/news/pressreleases/kelleher_int03.asp.
1. Dell, Michael, and Fredman, Catherine: Direct from Dell: Strategies That Revolutionized an Industry, 2nd edition, New York: HarperCollins Publishers, 2006, p. 22.
2. See Malik, Fredmund: Management: Das A und O des Handwerks, updated edition, Frankfurt am Main, Germany/New York: Campus Verlag, 2007, p. 218; translation by Frank Arnold.
3. Dell, Michael, and Fredman, Catherine: Direct from Dell: Strategies That Revolutionized an Industry, 2nd edition, New York: HarperCollins Publishers, 2006, p. 39.
4. See Malik, Fredmund: Die richtige Corporate Governance: Mit wirksamer Unter⌝nehmensaufsicht Komplexität meistern, Frankfurt am Main, Germany/New York: Campus Verlag, 2008, p. 221; translation by Frank Arnold, based on Drucker, Peter F.: Management: Tasks, Responsibilities, Practices, reprinted edition (Harper & Row Publishers, 1973), New York: HarperCollins Publishers, 1993, pp. 611 ff.
1. Krames, Jeffrey: What the Best CEOs Know: 7 Exceptional Leaders and Their Lessons for Transforming Any Business, New York: McGraw-Hill, 2003, p. 153.
2. Ibid., p. 162.
1. See Drucker, Peter F.: The Essential Drucker, reprint edition, Burlington, MA, Oxford: Butterworth-Heinemann, 2006. p. 8, and Drucker, Peter F.: The New Realities, reprint edition (Heinemann Professional Publishing, 1989), New Brunswick, NJ: Transaction Publishers, 2003, p. 220.
2. Berkshire Hathaway Inc.: “Annual Report 2008,” Omaha, NB, 2009, p. 93.
3. Fortune, online edition: “A Conversation with Warren Buffett,” June 25, 2006, cited in http://money.cnn.com/2006/06/25/magazines/fortune/charity2.fortune/index.htm.
1. N.a.: Die Großen der Moderne: Menschen, die unsere Welt prägten und veränderten, authorized special edition, Cologne, Germany: Serges Verlag, 2001, p. 92; translation by Frank Arnold.
2. Sichtermann, Barbara: 50 Klassiker Frauen: Die berühmtesten Frauengestalten der Geschichte, 2nd edition, Hildesheim, Germany: Gerstenberg-Verlag, 2001, p. 202; translation by Frank Arnold.
1. The Economist, see the contents section of every current edition, p. 3.
2. The Economist, online edition, “About Us” section, May 10, 2011.
3. Peter F. Drucker in a lecture on innovation; from lecture notes taken by Frank Arnold.
1. Krames, Jeffrey: What the Best CEOs Know: 7 Exceptional Leaders and Their Lessons for Transforming Any Business, New York: McGraw-Hill, 2003, p. 136.
2. Grove, Andrew S.: Only the Paranoid Survive: How to Exploit the Crisis Points that Challenge Every Company, New York: Currency NS Doubleday, 1999, p. 89.
3. Ibid., p. 118.
4. Ibid., p. 20.
5. Ibid., back cover.
6. For more information, see Drucker, Peter F.: The Practice of Management, reprint edition (Harper & Row Publishers, 1954), New York: HarperCollins, 2006, p. 62ff. Drucker also described the first five objectives of performance in (among other places) Managing for the Future, specifying the fourth point in terms of “liquidity and cash flow”; see Drucker, Peter F.: Managing for the Future: The 1990s and Beyond, Oxford: BCA by arrangement with Butterworth-Heinemann, 1992, pp. 210–214.
1. Gracián, Baltasar: The Art of Worldly Wisdom, (first published in Spanish as Oráculo manual Y arte de prudencia, Huesca, 1647), Radford, VA: Wilder Publications, 2009.
2. Cray, Ed: General of the Army: George C. Marshall, Soldier and Statesman, New York: Cooper Square Press, 2000, p. 530.
1. Yee, Roger: Jean-Pierre Heim, Architect, New York, Visual Reference Publications, 2003, p. 121.
2. Davidson, Frank P., and Lusk Brooke, Kathleen: Building the World: An Encyclopaedia of the Great Engineering Projects in History, two volumes (Greenwood Publishing Group, Oxford, 2006), Volume 1, Chapter 20, cited at http://buildingtheworld.com/book/featured/, as consulted on January 24, 2011.
1. Pacher, Maurus: Harenberg Anekdotenlexikon: 3 868 pointierte Kurzgeschichten über mehr als 1 150 Persönlichkeiten aus Politik, Kultur und Gesellschaft, Dortmund, Germany: Harenberg Lexikon Verlag, 2000, p. 304; translation by Frank Arnold.
2. Schneider, Wolf: Die Sieger: Wodurch Genies, Phantasten und Verbrecher berühmt geworden sind, 3rd edition, Zurich, Switzerland/Munich, Germany: Piper Verlag, 2001, p. 170; translation by Frank Arnold.
3. Ibid.
4. Based on Drucker, Peter F.: Innovation and Entrepreneurship: Practice and Principles, reprint edition (Perennial Library, 1986), New York: HarperCollins Publishers, 1993, p. 35.
5. Pacher, Maurus: Harenberg Anekdotenlexikon, Dortmund, Germany: Harenberg Lexikon Verlag, 2000, p. 304; translation by Frank Arnold.
1. Frankfurter Allgemeine Sonntagszeitung, “Der Milliardär mit der Dose,” April 7, 2002; translation by Frank Arnold.
2. Forbes Special Issue Billionaires, “The World’s Richest People, the Soda with Buzz,” March 28, 2005.
3. Frankfurter Allgemeine Sonntagszeitung, “Der Milliardär mit der Dose,” April 7, 2002; translation by Frank Arnold.
1. Drucker, Peter F.: Managing for Results, reprint edition (Harper & Row Publishers, 1964), Oxford: Butterworth-Heinemann, 1999, pp. 134–136, 204–207; Drucker, Peter F.: The Effective Executive: The Definitive Guide to Getting the Right Things Done, reprint edition (Harper & Row Publishers, 1967), New York: HarperCollins Publishers, 2006, pp. 104–108.
2. Vasari, Giorgio: Lebensläufe der berühmtesten Maler, Bildhauer und Architekten, Zurich, Switzerland: Manesse Verlag, 1974, 2005, (originally published in Italy in 1550 and partly rewritten and enlarged in 1568), p. 317; translated by Frank Arnold.
3. Welch, Jack, and Byrne, John: Jack: Straight from the Gut, New York: Business Plus, 2003, p. 132.
1. Schumpeter, Joseph A.: Capitalism, Socialism, and Democracy, 6th edition (first published in 1942), London: Routledge Chapman & Hall, 1994, p. 83.
2. Frankfurter Allgemeine Zeitung, online edition, “Walkman des 21. Jahrhunderts: 100 Millionen iPods verkauft,” April 9, 2007, Spiegel, online edition, “iTunes wird immer dominanter,” August 19, 2009.
3. Stein, Leonard (ed.) with translations by Leo Black: Style and Idea: Selected Writings of Arnold Schönberg, University of California Press, 1984, p. 226.
1. Fortune, “The best advice I ever got,” http://money.cnn.com/galleries/2008/fortune/0804/gallery.bestadvice.fortune/2.html, consulted on April 13, 2011.
2. Bill Gates, September 11, 2000, Sidney, Australia in: Krames, Jeffrey: What the Best CEOs Know: 7 Exceptional Leaders and Their Lessons for Transforming Any Business, New York: McGraw-Hill, 2003, p. 154.
3. See http://investor.google.com/conduct.html, September 22, 2010.
1. Brown, Tom; Davis, Stan; Meyer, Christopher; et al.: Business: The Ultimate Resource, with an introduction by Daniel Goleman, London: Blooms-bury Publishing Plc, 2002, p. 1104.
1. Rapelli, Paola: Symbols of Power in Art: A Guide to Imagery, Los Angeles: J. Paul Getty Museum, 2011, p. 344.
2. Rüdiger, Wilhelm: “Michelangelo” in: Fassmann, Kurt (ed.): Die Großen: Leben und Leistung der 600 bedeutendsten Persönlichkeiten unserer Welt, 24 volumes, Zurich, Switzerland: Haus Coron, Kindler Verlag, 1976, Volume IV/2, p. 720; translated by Frank Arnold.
3. Ibid., p. 724.
4. Drucker, Peter F.: Adventures of a Bystander, 5th edition (Harper & Row Publishers, 1978), New Brunswick, London: Transaction Publishers, 2005, p. 255.
5. Vasari, Giorgio: The Lives of the Artists, (the Italian original dates from 1550–1568), reprint edition, New York: Oxford University Press, 1998, p. 297.
6. Ibid., p. 460.
1. Welch, Jack, and Welch, Suzy: Winning, New York: HarperCollins Publishers, 2005, p. 63.
2. Ibid, p. 68.
1. See Der Spiegel, online edition, “Michael Schumachers F1-Rekorde,” July 30, 2009.
1. Calaprice, Alice. (ed.): The Expanded Quotable Einstein. Princeton, N J: Princeton University Press, 2000, p. 155, cited in Root-Bernstein, Michele and Robert: “Einstein on Creative Thinking: Music and the Intuitive Art of Scientific Imagination,” Psychology Today, March 31, 2010 at http://www.psychologytoday.com/blog/imagine/201003/einstein-creative-thinking-music-and-the-intuitive-art-scientific-imagination.
2. Letter to Paul Plaut, October 23, 1928: Einstein Archive 28-065; quoted in Dukas and Hoffmann, Albert Einstein, the Human Side, p. 78, cited at http://www.asl-associates.com/einsteinquotes.htm.
3. Einstein, A.: “On My Participation in the Atom Bomb Project,” short essay cited at http://www.atomicarchive.com/Docs/Hiroshima/EinsteinResponse.shtml, August 15, 2010.
4. Drucker, Peter F.: The Practice of Management, reprint edition (Harper & Row Publishers, 1954), New York: HarperCollins, 2006, p. 144.
5. Drucker, Peter F.: Managing the Non-Profit Organization: Principles and Practices, New York: HarperCollins Publishers, 1990, p. 148.
6. Pacher, Maurus: Harenberg Anekdotenlexikon: 3868 pointierte Kurzgeschichten über mehr als 1150 Persönlichkeiten aus Politik, Kultur und Gesellschaft, Dortmund, Germany: Harenberg Lexikon Verlag, 2000, p. 311; translated by Frank Arnold.
1. Persché, Gerhard: “Gustav Mahler,” in: Harenberg Konzertführer: Der Schlüssel zu 600 Werken von 200 Komponisten, 6th edition, Dortmund, Germany: Harenberg Verlag, 2001, p. 498; translated by Frank Arnold.
1. Clausewitz, Carl von: On War, Oxford: Oxford University Press, 2007 (first published in Berlin, Germany; by Dümmlers Verlag 1832), p. 134.
2. Ibid., p. 65.
1. Jenkins, Roy: Churchill, 2nd edition, London/Oxford: Pan Books 2002, p. 591.
2. Mendelssohn, Peter de: “Winston Churchill,” in: Fassmann, Kurt (ed.): Die Großen: Leben und Leistung der 600 bedeutendsten Persönlichkeiten unserer Welt, vol. IX/2 Zurich. Switzerland: Haus Coron, Kindler Verlag, p. 882; translated by Frank Arnold.
3. Ibid., p. 894.
1. Drucker, Peter F.: Adventures of a Bystander, 5th edition (Harper & Row Publishers, 1978), New Brunswick, London: Transaction Publishers, 2005, p. 280–281.
2. Welch, Jack, and Welch, Suzy: Winning, New York: HarperCollins Publishers, 2005, p. 89.
3. Ibid., p.90.
4. Braun, Richard: Harenberg Komponistenlexikon: 760 Komponisten und 1060 Meilensteine der Musik, Mannheim, Germany: Meyers Lexikonverlag, 2004, p. 743; translated by Frank Arnold.
1. Donlan, J. P.: “Air Herb’s Secret Weapon, Chief Executive,” July-August 1999, p. 32 in: Krames, Jeffrey: What the Best CEOs Know: 7 Exceptional Leaders and Their Lessons for Transforming Any Business, New York: McGraw-Hill, 2003, p. 181.
2. Maucher, Helmut: Management Breviary: A Guideline to Corporate Success, Frankfurt am Main, Germany/New York: Campus Verlag, 2007, p. 49.
1. N.a.: Management, vol. 2, Frankfurt am Main, Germany/New York: Campus Verlag, 2003, p. 1383; translated by Frank Arnold.
2. Drucker, Peter F.: Managing the Non-Profit Organization: Principles and Practices, New York: HarperCollins Publishers, 1990, p. 151.
1. Knopp, Guido, and Arens, Peter: Unsere Besten: Die 100 größten Deutschen, Munich, Germany: Econ Verlag, 2003, p. 162; translated by Frank Arnold.
2. Meyer-Abich, Adolf: “Alexander von Humboldt,” p. 201, in: Fassmann, Kurt (ed.): Die Großen: Leben und Leistung der 600 bedeutendsten Persönlichkeiten unserer Welt, 24 volumes, Zurich, Switzerland: Haus Coron, Kindler Verlag, 1976, vol. VII/1, pp. 194–219; translated by Frank Arnold.
3. First published in Paris in 1814 and titled Relation du voyage aux régions équinoxiales du nouveau continent.
4. Knopp, Guido, and Arens, Peter: Unsere Besten: Die 100 größten Deutschen, Munich, Germany: Econ Verlag, 2003, p. 161; translated by Frank Arnold.
5. Zimmermann, Martin (ed.): Allgemeinbildung: Große Persönlichkeiten, Würzburg, Germany: Arena Verlag, 2004, p. 208; translated by Frank Arnold.
6. Maucher, Helmut: Management Breviary: A Guideline to Corporate Success, Frankfurt am Main, Germany/New York: Campus Verlag, 2007, p. 164.
1. Musée d’Orsay Web site archive: “Cézanne & Pissarro 1865–1885;” translated by Frank Arnold.
2. Welch, Jack, and Welch, Suzy: Winning, New York: HarperCollins Publishers, 2005, p. 291.
3. Fortune, “The Best Advice I Ever Got,” interviews conducted by Julia Boorstin, March 21, 2005, consulted on July 2, 2009, http://money.cnn.com/magazines/fortune/fortune_archive/2005/03/21/8254830/index.htm
1. Tagesschau, online edition: “Obamas ‘Running Mate’ Joe Biden im Porträt,” September 23, 2008; translated by Frank Arnold.
2. Financial Times Deutschland online edition: “Joe Biden: Der heimliche Außenminister,” November 11, 2008; translated by Frank Arnold.
3. Welch, Jack, and Welch, Suzy: Winning, New York: HarperCollins Publishers, 2005, p 302.
1. Cray, Ed: General of the Army: George C. Marshall, Soldier and Statesman, New York: Cooper Square Press. 2000, p. xi.
2. Ibid., p. xiii.
1. Simon, Hermann: Hidden Champions of the 21st Century: Success Strategies of Unknown World Market Leaders, New York: Springer, 2009, p. 294.
1. See http://www.hawking.org.uk, Disability, June 22, 2011.
2. Jenkins, Roy: Churchill, 2nd edition, London, Oxford: Pan Books, 2002, p. 647.
3. On the Web site www.arnoldmanagement.com you will find plenty of more useful information on the topic of time management
1. See Drucker, Peter F., and Maciariello, Joseph A.: Management: revised edition, New York: HarperCollins Publishers, 2008; revised edition of: Management: Tasks, Responsibilities, Practices, Harper & Row, 1973, pp. 484–488; and Malik, Fredmund: Managing, Performing, Living: Effective Management for a New Era, Frankfurt am Main, Germany/New York: Campus Verlag, 2006, pp. 283–299.
2. Drucker, Peter F., and Maciariello, Joseph A.: Management, revised edition, New York: HarperCollins Publishers, 2008; revised edition of Management: Tasks, Responsibilities, Practices, Harper & Row, 1973, p. 487.
1. Krames, Jeffrey A.: Inside Drucker’s Brain, London: Portfolio, 2008, p. 73.
2. Krames, Jeffrey A.: Inside Drucker’s Brain, London: Portfolio 2008.
3. Beatty, Jack: The World According to Peter Drucker, New York: Broadway Books, 1998.
4. Drucker, Peter F., and Maciariello, Joseph A.: Management: revised edition, New York: HarperCollins Publishers, 2008 p. v.
1. Drucker, Peter F., and Nakauchi, Isao: Drucker on Asia: A Dialogue between Peter Drucker and Isao Nakauchi, reprint edition (Diamond Inc., Tokyo 1995), Oxford: Butterworth-Heinemann, 1997, p. 103.
2. Ibid., p. 103–104.
1. For further details, see Frankl, Victor: Der Mensch vor der Frage nach dem Sinn, 16th edition, Munich, Germany/Zurich, Switzerland: Piper Verlag, 2003, p. 47; translated by Frank Arnold.
2. Ibid.
3. Frankl, Viktor E.: Man’s Search for Meaning, 6th edition (first published in 1946 as From Death-Camp to Existentialism: A Psychiatrist’s Path to a New Therapy), Boston: Beacon Press, 2006, p. 104.
1. Schneider, Wolf: Die Sieger: Wodurch Genies, Phantasten und Verbrecher berühmt geworden sind, 3rd edition, Zurich, Switzerland/Munich, Germany: Piper Verlag, 2001, p. 168; translated by Frank Arnold.
2. Ibid., p. 169.
3. Ibid., p. 175.
1. Frankfurter Allgemeine Zeitung, online edition, Hahn, Jörg: “Erfrischung ersehnt,” July 6, 2009.
2. Ibid.
1. Schneider, Wolf: Die Sieger: Wodurch Genies, Phantasten und Verbrecher berühmt geworden sind, 3rd edition, Zurich, Switzerland/Munich, Germany: Piper Verlag, 2001, p. 334; translated by Frank Arnold.
2. Various authors: “Leonard Bernstein,” in: Die Großen der Moderne: Menschen, die unsere Welt prägten und veränderten, approved special edition, Cologne, Germany: Serges Verlag, 2001, p. 52; translated by Frank Arnold.
1. Frankfurter Allgemeine Zeitung: “Einzelkämpfer am Limit,” April 4–5, 2009; translated by Frank Arnold.
2. FlyNiki corporate information, survey by Reise & Preise, consulted on February 12, 2011 http://www.flyniki.com/niki/about_us.php?LANG=eng&name=aboutus.
3. Die Zeit, online edition: “Es ist ein Glück, dass ich schon so viel Unglück erlebt habe,” June 9, 2009; translated by Frank Arnold.
1. Malik, Fredmund: Managing, Performing, Living: Effective Management for a New Era, Frankfurt am Main/New York: Campus Verlag, 2006, p. 59.
1. Siegert, Werner: “Alte Fahrensmänner dringend gesucht,” in: M.o.M., volume 2, St. Gallen, Switzerland, 2005, p. 33; translated by Frank Arnold.
1. Yunus, Muhammad, with Weber, Karl: Creating a World without Poverty: Social Business and the Future of Capitalism, New York: Public Affairs, 2007, “Poverty Is a Threat to Peace,” the Nobel Prize acceptance speech given in Oslo, Norway, on December 10, 2006, pp. 237–248.
2. The Norwegian Nobel Committee: Award Ceremony Speech, December 10, 2006, http://nobelprize.org/nobel_prizes/peace/laureates/2006/presentation-speech.html.
3. Frankfurter Allgemeine Zeitung, online edition, “Muhammad Yunus, Banglade⌝schs bekanntester Bürger,” October 13, 2006; translated by Frank Arnold.
4. Der Spiegel, online edition, “Business statt Almosen,” October 13, 2006; translated by Frank Arnold.
5. Frankfurter Allgemeine Zeitung, online edition, “Muhammad Yunus, Bangladeschs bekanntester Bürger,” October 13, 2006; translated by Frank Arnold.
6. Der Spiegel, online edition, “Business statt Almosen,” October 13, 2006; translated by Frank Arnold.
7. See http://www.grameen.com, About us, At a glance; http://www.grameen.com/index.php?option=com_content&task=view&id=26&Itemid=175, July 20, 2010.
8. Drucker, Peter F.: Managing the Non-Profit Organization: Principles and Practices, New York: HarperCollins Publishers. 1990, p. 20.
9. Ibid., p. 27.