If you want to learn more . . .

The principles, strategies, and techniques that Lee discusses in his two books, The Customer Rules and Creating Magic, are incorporated into the speeches and seminars he gives around the world. Presentations are always customized to the specific organization involved, but here are some examples of his most popular talks.

The Customer Rules

Learn how to apply the 39 Essential Rules for Delivering Sensational Service to your customers, clients, patients, passengers, and guests.

You Can Create Magic Too!

Great leaders understand what their fellow team members want the most and how to provide it to them. They are rewarded with a healthy organization, excellent results, and—yes—a magical experience for their customers.

Creating Magic: 10 Common Sense Leadership Strategies from a Life at Disney

Learn how to apply the strategies to your business. At Disney, it is not the magic that makes it work; it’s the way we work that makes it magic. Based on Lee’s first book, Creating Magic. Available everywhere books are sold.

It’s Your Life: Time/Life Management

Learn how to put more control into all parts of your life through this simple system for planning and carrying out your responsibilities. Lee has taught this seminar for over thirty years to more than one hundred thousand attendees, with extraordinary success.

A Day of Learning

Give Lee a day to present three powerful seminars to your organization’s leaders and dramatically improve their abilities as managers, parents, citizens, and leaders.

Creating Magic: 10 Common Sense
Leadership Strategies from a Life at Disney

The Customer Rules

It’s Your Life: Time/Life Management

These seminars are based on the principles taught at
the world-renowned Disney Institute.

For more information and complete contact information, please
visit Lee’s website: www.LeeCockerell.com.