INDEX
Note: page numbers followed by f refer to figures.
acquisitions
aligning with corporate theory, 26, 62–63, 161–162
auctions and, 50, 51, 55
capital markets’ responses to, 49, 60–62
control trap in integration, 110–111
forcing of changes at Disney, 25
General Dynamics’s leveraging of sell option, 59–60
Kraft’s acquisition of Cadbury, 73–74
maintaining employee motivation, 109–110
market response to AT&T’s, 39, 40
Mittal’s corporate theory and, 46, 47
rationale for pursuing, 108–110
reliance on markets versus choosing integration, 115–116
restructuring of Monsanto using, 66–67
results of General Mills’, 55–57
Akerlof, George, 77–78
alliances, 127, 128, 130–131, 133
Anders, William, 59
Apple
corporate theory, 34
cross-sight and, 35–36, 37
decentralized structure, 164
focus on design, 35
foresight and, 34
insight and, 34–35
Jobs’s loyalty to his theory, 36–37
success of company, 33, 37–38
arm’s-length procurement, 127, 128, 130
AT&T
breakup of company, 38
bundled-services strategy results, 40–41
decision to sell, 41–42
difficulty in finding effective theory, 38–39
auctions
common value, 50–51
maximum value retained in, 54
private-value, 51–53
risk in estimating value of synergies, 54–55
winner’s curse and, 50–51
Bossidy, Larry, 175
Boudreau, Kevin, 126
Buffet, Warren, 73
Built to Last (Collins and Porras), 8
Burke, James, 19
Cadbury, 72–74, 77
centralize or decentralize decision
at Apple and Google, 164
at HP, 146–148, 157
in organization design, 143–144, 153
Collins, Jim, 8
common value auctions, 50–51
competitive advantage
business strategy and, 1–2
demands of investors, 6
difficulty of sustaining value creation, 7–9
flaws in dynamic strategy school of thought, 9–10
folly of random experimentation, 10–11
growth expectations’ role in valuing companies, 6–7
limits to, for Dell, 4–5
limits to, for Southwest, 4, 5
limits to, for Walmart, 3–4, 5
skepticism of as central strategy, 9
sustained value creation and, 2, 5–6
complementarity and value creation, 31
contracts and collaborative relationships, 134–135
corporate theory
acquisitions at Mittal and, 46, 47
aligning acquisitions with, 26, 62–63, 161–162
aligning with organizational design, 153–154
Apple’s success due to, 34–37
basis of strategic value creation, 19–20
being unique and (see uniqueness imperative)
brilliance of Disney’s (see Disney)
capacity to help overcome biases, 68
capacity to spot bargains, 69
characteristics of good theory, 2–3, 12–13
concept of strategy as position, 1–2
cross-sight and, 31–32
defined, 11–12
flaws in General Mills’, 65–67
foresight and, 29–30, 32
forms of sight integral to, 42–43
function of theories, 20
insight and, 30–31, 32
key elements’ relationships, 28–29, 32
leaders’ role in (see strategic leadership)
lessons learned, 42–43
limits to competitive advantage, 3–6
mistakes made by AT&T (see AT&T)
at Monsanto, 65–67
purpose of, 43
types of theories, 85–86
cross-sight
corporate theory concept and, 31–32
Jobs’s theory for Apple, 35–36, 37
in Mittal’s theory, 46
postbreakup theories of AT&T, 39, 40
in Walt Disney’s corporate theory, 31–32
crowdSPRING, 126
Curtis Publishing, 100
Danaher, 161–162
Daniel, Ronald, 113
defense industry, 58
Dell, 4–5
Dell, Michael, 5
Diamond, Peter, 48
Disney
corporate theory, 12–13
cross-sight and, 31–32
foresight and, 30
founding and early history, 21
identification of potential new core assets, 27–28
insight and, 30–31
problem of supplier providing critical components, 106–107
return to original corporate theory, 25–26
scramble to reclaim dominance in animation, 27
shift away from original corporate theory, 24–25
synergistic connections outlined by Walt Disney, 21–24
theory of value creation envisioned by Walt Disney, 21, 23–24, 28
threats from hostile acquisition, 25
dot-com boom, 79–80
Eisner, Michael, 25, 26, 27, 177
electronic procurement auctions, 122–123
Ethiraj, Sendil, 155
external relationships
alliances, 127, 128, 130–131, 133
arm’s-length procurement, 127, 128
collaborative exchange relations, 131–132
contracts and, 134–135
corporate investment in IT and, 122
defining scope of control required by an exchange, 130–132
determining difficulty of specifying desired results, 132–133
determining uniqueness of solution, 131–132
determining owner of knowledge, 129–131
development of collaborative relationships by US firms, 120–122
dynamic patterns typical in, 136–138
electronic procurement auctions, 122–123
Japanese manufacturers’ approach to, 118, 119–120
lessons learned, 138–140
P&G’s use of IT to generate innovation, 124–126
past parts-sourcing strategy of US auto companies, 118–119
potentially negative outcomes of, 136
question of how best to engage suppliers, 127–128
risk of demotivating external parties, 129–130
sharing knowledge, 132
shifting between suppliers, 132
summary of factors in choosing, 133
types of, 117, 127
use of crowdsourcing platforms, 125, 126
use of outside parties to solve innovation problems, 123–124
Fiorina, Carly, 147
Ford Motor Company, 158–159
foresight
corporate theory concept and, 29–30, 32
Jobs’s theory for Apple, 34
in Mittal’s theory, 46
post-breakup theories of AT&T, 39, 40
of Walt Disney’s corporate theory, 30
Gates, Bill, 36
GE, 6
General Dynamics, 59, 60
General Electric (GE), 6, 160–162, 176
General Mills, 55–57
Georgia-Pacific, 92–93
Good to Great (Collins), 8
Google, 153–154, 164
Harvard University, 111–113
Hayek, Friedrich, 74, 102, 117, 130
Hewlett-Packard (HP)
centralization and decentralization at, 146–148, 157
consistency in performance dimensions, 148
firm structure prior to 1980s, 145
market response to repeated restructuring, 148–149
holdup problem, 105–108
Horowitz, Ben, 173
Hurd, Mark, 148
HYVE, 126
IBM, 33–34, 100–101, 107–108
Iger, Robert, 27
In Search of Excellence (Peters and Waterman), 7
Innocentive, 125
insight
corporate theory concept and, 30–31, 32
Jobs’s theory for Apple, 34–35
in Mittal’s theory, 46
post-breakup theories of AT&T, 39, 40
in Walt Disney’s corporate theory, 30–31
integration advantage, 108–110
Intel, 107–108
Japan, 118–120
Jensen, Michael, 75
Jobs, Steve, 19, 33–38, 172, 174–175
Kaggle, 126
Katzenberg, Jeffrey, 25
Koch Industries, 92, 93
Kraft, 72–74, 77
Lakhani, Karim, 126
Lean Startup concept, 170
“lemons” problem
applied to corporate theories, 78–79, 80–82
challenge for managers, 80–81
described, 78–79, 94–95
strategic choices for responding to, 88–93
Levinthal, Dan, 155
Litov, Lubomir, 62, 88
Mahoney, Richard, 65–66
make-or-buy decision
challenge when suppliers require guaranteed future returns, 104
confidence implied by decision to outsource, 102–103
control trap in integration, 110–111
cost of using market to reshape incentives, 103–104
costs imposed by social comparisons, 112–113
costs of a reliance on markets versus integration, 115–116
dilemmas inherent in either decision, 99–100, 101
dynamic patterns in make-or-buy choice, 113–115
impediments to replicating market incentives, 111–113
lessons learned, 115–116
markets’ effect on outside agents, 102
need to maintain employee motivation after integration, 109–110
outsourcing mistake by IBM, 100–101
problem of explaining path to value creation, 104
rationale for pursuing integration, 108–110
reasons markets fail, 103
supplier control of critical assets and, 107–108
supplier holdup of investments and, 105–108
supplier provision of critical components and, 106–107
vertical integration mistake by Curtis Publishing, 100
when markets and contracts fail to provide necessary incentives, 108
wisdom in choice to outsource, 102–103
managers and strategic direction. See strategic direction setting
matching markets, 48–49
McNerny, Jim, 162, 163
Meckling, William, 75
Microsoft, 107–108
Miller, Ron, 24, 25
Mittal Steel
background, 45–46
consequences of deviation from theory, 47
corporate theory, 46, 55
synergy-based success, 55
Monsanto
analysts’ valuations of, 82–84
corporate theory, 65–67
payoff for staying true to theory, 67–68
moral hazard, 75, 95
Moreton, Patrick, 88
Mortenson, Dale, 48
net present value (NPV), 64–65
NineSigma, 125
North, Douglass, 134
organizational design
aligning with corporate theory, 153–154
benefits of shifting, 156
centralize or decentralize decision, 143–144, 153, 164
change in leadership at 3M and, 162–163
consequences of inconsistent choices, 152–154
counterproductiveness of multitasking and, 149–150
dynamic design through structural change, 157, 160
dynamic design using sequenced initiatives, 160–162
dynamic nature of, 144–145, 149
firms’ propensity to switch between two types of CEOs, 163–165
at Ford, 158–159
illustration of “best-fit” theory of (see Hewlett-Packard)
lessons learned, 165–166
logic of dynamic design, 154–156
maintaining motivation amid changing metrics, 151–152
patterns of initiatives at Danaher, 161–162
sequenced initiatives at GE, 160–162
performance-based incentives, 112–113
Pershing Square Capital, 73
Peters, Tom, 7
Pissarides, Christopher, 48
Pixar, 27, 106–107
Porras, Jerry, 8
Porter, Michael, 5–6
private equity funding, 91–93
private-value auctions, 51–53
Procter & Gamble, 124–126
Quirky, 126
regional Bell operating companies (RBOCs), 38, 39
Robertson, D. H., 108
Rumelt, Richard, 6
Schultz, Howard, 172–173
Searle Corporation, 66, 67
Smith & Wesson, 109
Southwest Airlines, 4
Starbucks, 172–173
Steinberg, Saul, 25
strategic direction setting
analysts’ issuing of buy recommendations, 87
analysts’ preference for firms easy to analyze, 82–84, 87–89
capital markets’ perspective of investor efficiency, 76
capital markets’ skill in evaluating strategic choices, 74–75
conflicts over Kraft’s acquisition of Cadbury, 72–74, 77
“lemons” problem applied to corporate theories, 78–79, 80–81
“lemons” problem response options, 89–93
lessons learned, 94–95
market valuations during dot-com boom, 79–80
path to value creation, 77, 81–84
private equity and avoiding analyst bias, 91–93
problem of managers’ agency, 72, 75, 76
securities analysts’ tasks, 86
strategic perspective of managers’ efficiency, 77
tensions between managers and investors, 71–72
trade-off between quality and ease of assessment, 84–86, 89
uniqueness paradox, 89
strategic leadership
challenge of persuading others, 173–175
constructing theories of value that reveal problems, 170–172
crafting language to explain theory, 174–175
essential challenge of, 178–179
framed in terms of value creation, 168–169
key tasks of strategic leaders, 169–170
leader’s role at all company levels, 167–168
navigating organizational dynamics, 176–177
prioritizing available paths and, 176
problem of relying on rapid experimentation, 170
using organizational design as tool, 177
value in having theory to guide company, 172
Summers, Larry, 112
Telecommunications Act (1966), 39
3M, 162–163
Tongal, 126
TopCoder, 126
Tri Town Precision Plastics, 109
uniqueness imperative
advantage of having unique corporate theory, 62–63
auctions, common value, 50–51
auctions, private-value, 51–53
capital markets’ response to acquisitions, 49, 60–62
corporate theories’ capacity to help overcome biases, 68
corporate theories’ capacity to spot bargains, 69
difficulty in accurately determining NPV, 64–65
flaws in General Mills’ corporate theory, 56–57
General Mills’ acquisition plan and, 55–56
history of Mittal steel and, 45–47, 55
impediments to discovering underpriced assets, 49
lessons learned, 69
leveraging of non-unique synergies by General Dynamics, 59
Monsanto’s theory-guided investments, 65–67
post–Cold War defense industry status, 58
process of comparatively evaluating investments, 63–64
search for assets and capabilities in matching market, 47–49
theory-guided investment benefits, 62–63, 65, 68
value-creating benefits of selling, 58–59, 60
value creations through ownership of unique assets, 27
value creation
AT&T’s lack of good theory of, 41–42
basis of strategic, 19–20
being unique and (see uniqueness imperative)
challenge of sustaining, 5–9
competitive advantage and, 2
complementarity and, 31
complexity challenge, 149–154
dynamic organizational design and, 155–156, 165, 176–179
external relationships and, 132, 135, 138
impediments to (see auctions)
Jobs’s corporate theory and, 34–37
make-or-buy decision and (see make-or-buy decision)
matching markets concept and, 48–49
path to, 31, 77, 81–84, 144–145
selling a theory and, 173–175
strategic leadership framed in terms of, 168–173
tensions over best path toward (see strategic direction setting)
Walt Disney’s corporate theory and, 21, 22f, 23, 26, 28
Walmart, 3–4
Waterman, Robert, 7
Welch, Jack, 6, 161, 176
winner’s curse, 49, 50–51
Wozniak, Steve, 33
XeroxPARC, 35
Yen, James, 163
YourEncore, 125
Zuckerman, Ezra, 88