APPENDIX
READERS’ QUESTIONS to the AUTHOR
QUESTION:
When you do your research, are you admitted to the park for free? Do the Disney people know you are there?
ANSWER:
We pay the regular admission, and usually the Disney people do not know we are on-site. Both in and out of Disneyland, we pay for our own meals and lodging.
QUESTION:
How often is the Unofficial Guide revised?
ANSWER:
We publish a new edition once a year but make corrections every time we go to press.
QUESTION:
I have an older edition of the Unofficial Guide. How much of the information in it is still correct?
ANSWER:
Veteran travel writers will acknowledge that 5%–8% of the information in a guidebook is out of date by the time it comes off the press! Disneyland is always changing. If you are using an old edition of the Unofficial Guide, the descriptions of attractions existing when the guide was published should still be generally accurate. Many other things, however—particularly the touring plans and the hotel and restaurant reviews—change with every edition. Finally, and obviously, older editions of the Unofficial Guide do not include new attractions or developments.
QUESTION:
Do you write each new edition from scratch?
ANSWER:
We do not. With a destination the size of Disneyland, it’s hard enough keeping up with what is new. Moreover, we put great effort into communicating the most salient and useful information in the clearest possible language. If an attraction or hotel has not changed, we are very reluctant to tinker with its coverage for the sake of freshening up the writing.
QUESTION:
Do you stay at Disneyland hotels? If not, where do you stay?
ANSWER:
We do stay at Disneyland-area hotels from time to time, usually after a renovation or management change. Since we began writing about Disneyland in 1984, we have stayed in more than 50 different properties in various locations around Anaheim.
QUESTION:
How many people have you interviewed or surveyed for your age-group ratings on the attractions?
ANSWER:
Since the publication of the first edition of the Unofficial Guide in 1985, we have interviewed or surveyed more than 18,000 Disneyland patrons.
QUESTION:
How are your age-group ratings determined? I am 42 years old. During Star Tours, I was quite worried about hurting my back. If the senior-citizens rating is determined only by those brave enough to ride, it will skew the results.
ANSWER:
The reader makes a good point. Unfortunately, it’s impossible to develop a rating unless the guest (of any age group) has actually experienced the attraction. So yes, all age-group ratings are derived exclusively from members of that age group who have experienced the attraction. Health problems, such as a bad back, however, can affect guests of any age, and Disney provides more-than-ample warnings on attractions that warrant such admonitions. But if you are in good health, our ratings will give you a sense of how much others your age enjoyed the attraction.
QUESTION:
I have heard that when there are two lines to an attraction, the left line is faster. Is this true?
ANSWER:
In general, no. We have tested this theory many times and usually have not gained an advantage of even 90 seconds by getting in one line versus another. The few rare exceptions are noted in the ride descriptions. What does occasionally occur, however, is that after a second line has just been opened, guests ignore the new line and persist in standing in the established line. Generally, if you encounter a two-line waiting configuration with no barrier to entry for either and one of the lines is conspicuously less populated than the other, get in it.
AND FINALLY …
To end on a high note, consider this compliment from a Redding, California, reader:
Thanks to your book, this trip turned out much better than our last, so much in fact that I required only half as much Valium.
And so it goes …