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Copyright © 2013 by Elizabeth Becker

All rights reserved, including the right to reproduce this book or portions thereof in any form whatsoever. For information address Simon & Schuster Subsidiary Rights Department, 1230 Avenue of the Americas, New York, NY 10020

First Simon & Schuster hardcover edition April 2013

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Designed by Ruth Lee-Mui

Library of Congress Cataloging-in-Publication Data

Overbooked : the exploding business of travel and tourism / Elizabeth Becker.

pages cm

G155.A1B382 2013

338.4'791—dc23

2012032848