Index

Note: Page numbers correspond to the print edition.

aizuchi 28

amae 19

apologizing 104–106

appreciation 107–109

arts and crafts 132–134

Ashikaga, Yoshimasa 92

attire 118, 122, 146, 147

avoiding confrontation 20, 166–167

bath protocol 73–80

bereavement 83, 86, 120–123

birthdays 83, 180

bowing 37–40, 41, 164–165

Buddhist traditions 120–121, 126

business contacts 158

business titles 35–36

cell phones 63–67, 186

chopsticks, using 47–49

class, social 22–23, 25–26, 34, 161–163

compliments 172–174

consensus 20, 143, 167

contracts 144

creation myth 17

crime 60

criticism 20, 169–171

dating 110–113

decision making 20, 167

dialects 27, 28

dining 45–50

displaying affection 61, 111

dress, see attire

drinking 51–54, 155, 168, 171

eating in public 62

electronic etiquette 63–67

e-mail 65, 187

enryo 20

entering a home 87–89

eye contact 145

face (kao), saving/losing 19–20, 55, 170–171

face masks 59–60

fax 67

festivals 99–103

foreigners in the workplace 153–156

formality 143, 147

funerals 120–123

get-well gifts 84

gift giving 81–86, 90, 109, 181, 183

goodbyes 175–176

graduations 84

greening of Japan 139–141

greetings 37, 109, 163–165

group mentality 112, 157, 167, 171, 173, 174

guests, treating 35, 43–44, 53–54, 55, 179, 181, 182

harmony (wa) 19–21, 81, 104, 107, 108, 133, 166, 167, 184

hierarchy 22–23, 34, 149, 161

home, visiting 87–90

honne 166

hospitality 55–57

inn baths 75–77

inns (ryokan) 75–77, 79, 80, 129–131

interjections 28

Internet 187

introductions 157–159, 161–165

IT terms 186–188

Japanese alphabet 8–12

Japanese language 8–12, 27–28

kanji 8, 30

kotatsu 90

language 8–12, 27–28

lifetime employment system 150

logic 145

love 19, 110

memorial services 120–123

modesty 173

money 57, 117, 121

Murata, Juko 92, 93

name cards 161–165

names 30–33

navigation apps 66–67

nemawashi 144

new immigrants 155–156

“non-regular” workers 150

parties 54, 55–57

paying the bill 55–57

people-watching 135–137

pouring drinks 53

praise 172–174

predictability 21

private baths 78–79

pronunciation 8–12

public baths 73–78

public etiquette 58–62

public transportation 65, 69–72

refills 50, 53, 177

“regular” workers 150

relationships 157–159

respect 17, 27–28, 145, 147

respectful language 27–28

restaurants 55–57

Rikyu, Sen no 92–93

sabi 92

sake 51

samurai 25–26, 161–162, 169

samurai code 25–26

seasonal gifts 82–83

seat of honor 43–44, 89

seating 43–44, 89, 112

self-sacrifice 14

seniority-based system 147–148

sensitivity 20–21, 27, 105, 113, 159, 169–170, 174

shaking hands 41–42

shame 169–171

Shinto 17, 99–100, 115–116, 125–127

shoes, removing 88–89, 90, 95, 127, 130

shogun 25–26, 27, 45–46, 81

shrines 125–127, 99–103

sitting 49, 89

slippers, wearing 80, 88–89, 130

smartphones 63–67, 188

SMS 65

stress 20

tatami mats 49, 87, 89, 130

tatemae 166

taxis 67, 72

tea ceremony 91–97

temples 125–127, 99–103

titles 34–36

toasting (with a drink) 54

toilet protocol 79–80, 130

tokonoma 89, 95

Tokugawa shogunate 45–47, 55, 57, 75, 169, 172–173

Toyotomi, Hideyoshi 93

transportation 69–72

vague language 166–168

vertical society 22–23, 34, 43, 58, 161

visiting customers and suppliers 109

wa 19–21, 104

wabi 92

wakes 120, 122

weddings 85–86, 115–119

wedding gifts 85–86

wedding invitations 117

working late 149

World War II 23, 38, 59, 110

yakuza 28, 185

younger generation 147–151

yugen 92, 133

Zen 25, 92