References

Chapter 1

1. Ulrich, Dave, and Norm Smallwood. “Building a Leadership Brand.” Harvard Business Review (July-August 2007).

2. Ulrich, Dave, and Norm Smallwood. “Five Steps to Building Your Personal Leadership Brand.” Harvard Business Review (December 2007).

3.Goman, Carol K. “Seven Seconds to Make a First Impression.” Forbes (February 2011). https://www.forbes.com/sites/carolkinseygoman/20il/02/i3/seven-seconds-to-make-a-first-impression/#4d3lfldd2722.

4. Pink, Daniel H. Drive: The Surprising Truth About What Motivates Us. New York: Riverhead Books, 2009.

5. Lindquist, Rusty. “Finding Your Own Personal Sweet Spot.” Life Engineering blog (August 2008). https://life.engineering/finding-your-own-personal-sweet-spot/.

6. Professor Sumantra Ghoshal. Speech at World Economic Forum in Davos, Switzerland (n.d.). https://www.youtube.com/watch8vWUddgE8rI0E.

7. Schwartz, Tony, and Catherine McCarthy. “Manage Your Energy, Not Your Time.” Harvard Business Review (October 2007).

8. Dyer, William G., W. Gibb Dyer, Jr., and Jeffrey H. Dyer. Team Building: Proven Strategies for Improving Team Performance (4th ed.). San Francisco: Jossey-Bass, 2007.

Chapter 3

1. Ideo. “How to Prototype a New Business.” Blog entry. https://www.ideou.com/blogs/inspiration/how-to-prototype-a-new-business.

2. Mankin, Eric. “Can You Spot the Sure Winner?” Harvard Business Review (July 2004).

3. Levy, Steven. The Perfect Thing: How the iPod Shuffles Commerce, Culture, and Coolness. New York: Simon & Schuster, 2007.

4. https://dschool.stanford.edu/resources.

Chapter 4

1. Monte Swain. “The Management Process.” In “Management Accounting and Cost Concepts,” Chapter 15 in W. Steve Albrecht et al., Accounting: Concepts and Applications. Boston: Cengage Learning, 2007.

Chapter 6

1. Reynolds, Thomas J., and Jonathan Gutman. “Laddering Theory, Method, Analysis, and Interpretation.” Journal of Advertising Research (February/March 1988).

2. Sinek, Simon. “How Great Leaders Inspire Action.” TED Talk given in Puget Sound, Washington, September 2009. https://www.ted.com/talks/simon_sinek_how_great_leaders_inspire_action.

Chapter 7

1. Gray, Ann E., and James Leonard. “Process Fundamentals.” Harvard Business School Background Note 696–023, September 1995. (Revised July 2016.)

Chapter 8

1. Hackman, J. Richard, and Greg R. Oldham. (1975.) “Development of the Job Diagnostic Survey.” Journal of Applied Psychology 60, (2): 159–170.

2. Herzberg, Frederick. “The Motivation-Hygiene Concept and Problems of Manpower.” Personnel Administrator 27 (January-February 1964): 3–7.

3. Dyer, William G., W. Gibb Dyer, Jr., and Jeffrey H. Dyer. Team Building: Proven Strategies for Improving Team Performance (4th ed.). San Francisco: Jossey-Bass, 2007.

Chapter 9

1. Forsyth, D. R. Group Dynamics. Belmont, MA: Wadsworth, Cengage Learning, 2010, 2006.

2. Fisher, Roger, Bruce Patton, and William Ury. Getting to Yes: Negotiating Agreement Without Giving In. Rev. ed. New York: Penguin Books, 2011.

3. Diamond, Stuart. Getting More: How You Corn. Negotiate to Succeed, in Work and Life. New York: Crown Business, 2012.

Chapter 10

1. Porter, Michael. “How Competitive Forces Shape Strategy.” Harvard Business Review (March 1979).

2. Porter, Michael. “What Is Strategy.” Harvard Business Review (November/December 1996).

3. Barney, J. B., and W. S. Hesterly. “VRIO Framework.” In Strategic Management and Competitive Advantage. Upper Saddle River, NJ: Pearson, 2010, pp. 68–86.

4. Kim, W. C., and R. Mauborgne. Blue Ocean Strategy: How to Create Uncontested Market Space and Make the Competition Irrelevant. Boston: Harvard Business Review Press, 2005.

Chapter 12

1. Drucker, Peter F. Innovation and Entrepreneurship. New York: HarperBusiness, 2006.

Chapter 13

1. Hammond, John S., Ralph L. Keeney, and Howard Raiffa. Smart Choices: A Practical Guide to Making Better Decisions. Boston: Harvard Business Review Press, 2015.

2. Kahneman, Daniel. Thinking, Fast and Slow. New York: Farrar, Straus and Giroux, 2013.

3. Tversky, Amos; Kahneman, Daniel (1973). “Availability: A heuristic for judging frequency and probability.” Cognitive Psychology 5 (2): 207–232.

4. Kahneman, Daniel; Tversky, Amos (1972). “Subjective probability: A judgment of representativeness.” Cognitive Psychology 3 (3): 430–454.

5. Kahneman, Daniel; Tversky, Amos (1979). “Prospect Theory: An Analysis of Decision under Risk.” Econometrica 47 (2): 263.

6. Tversky, A.; Kahneman, D. (1974). “Judgment under Uncertainty: Heuristics and Biases.” Science 185 (4157): 1124–1131.

7. Lichtenstein, Sarah; Fischhoff, Baruch; Phillips, Lawrence D. “Calibration of probabilities: The state of the art to 1980.” In Kahneman, Daniel; Slovic, Paul; Tversky, Amos. Judgment Under Uncertainty: Heuristics and Biases. Cambridge, U.K.: Cambridge University Press, 1982, pp. 306–334.

8. Kunda, Z. (1990.) “The case for motivated reasoning.” Psychological Bulletin 108 (3), 480–498.

Chapter 14

1. Doran, G. T. (1981.) “There’s a S.M.A.R.T. way to write management’s goals and objectives.” Management Review, AMA FORUM 70 (11): 35–36.

2. Lewin, Kurt. (1947.) “Frontiers in Group Dynamics: Concept, Method and Reality in Social Science; Social Equilibria and Social Change.” Human Relations 1: 5–41.

3. Bridges, William. Managing Transitions. Boston: Nicholas Brealey Publishing, 2009.

Chapter 16

1. Ainsworth-Land, George T., and Beth Jarman. Breakpoint and Beyond: Mastering the Future—Today. Champaign, IL: HarperBusiness, 1992.

2. Gray, Dave, Sunni Brown, and James Macanufo. Gamestorming. Sebastopol, CA: O’Reilly Media, 2010.

3. “The hunt is on for the Renaissance Man of computing,” in The Independent, September 17, 1991.

4. Created by Ginadi Filkovsky, Jacob Goldenberg, and Roni Horowitz.

5. Michael Lee, http://mldworldwide.com.

6. Clayton Christensen et al. “Know Your Customers’ “Jobs to be Done.’” Harvard Business Review (September 2016).

Chapter 17

1. de Bono, Edward. Six Thinking Hats: An Essential Approach to Business Management. Boston: Little, Brown & Company, 1985.

Chapter 18

1.. Eisenhardt, K. (1989.) “Agency theory: An assessment and review.” Academy of Management Review 14 (1): 57–74.

2. Gupta, Mahendra R., Antonio Davila, and Richard J. Palmer. https://olin.wustl.edu/EN-US/Faculty-Research/research/Pages/performance-effects-organizational-architecture.aspx.

3. Kaplan, Robert S; Norton, D. P. The Balanced Scorecard: Translating Strategy into Action. Boston: Harvard Business Review Press, 1996.

Chapter 19

1. Framework created by Pankaj Ghemawat, http://www.ghemawat.com/.