The Automated Enterprise
is the result of years of professional experience, applied practices, learning, and discussions with numerous colleagues, customers, coworkers, and friends and is a testament to the truly talented people I have had the pleasure of working with and learning from.
I would like to extend my gratitude to the various clients across industry sectors I have collaborated with. They continue to challenge me to redefine my purpose and I hope this book provides some value to the organizations and people I continually strive to serve better.
A special thanks to Pascal Baker for his foreword; his wisdom and experience across the industry has been invaluable. I would like to thank Pratik Patel and Sameer Kapur for their expertise and guidance and Robert Kesterton for sharing his authentic leadership. I would like to thank my proofreader Rachael Churchill, my copy editor Graham Southorn for his support, and Jason Anscomb for his creative direction. Finally, I would like to thank Aarav and Ayush, two young men who continue to inspire me.