How Servant Leadership Can Dramatically Impact Both Results and Relationships
• Art Barter, in his essay “Out of the Flames, into the Light,” shares a dramatic story about purchasing Datron World Communications when it was in trouble and how he used servant leadership as the strategy for turning the operation around.
• Cheryl Bachelder, in “Serve the People,” tells the story of how implementing servant leadership completely transformed Popeyes Louisiana Kitchen during her tenure as CEO.
• In “Waste Connections: A Servant Leadership Success Story,” Rico Maranto shows how the influence of top management can make servant leadership come alive—and create great relationships and results in the process.
• Garry Ridge, in “Don’t Mark My Paper, Help Me Get an A,” describes how servant leadership motivated him to create a win-win performance management system for his organization, WD-40 Company. To him, helping people get an A is servant leadership in action.