HARNESSING YOUR TEAM’S COMPETITIVE ADVANTAGE
Copyright © 2017 CrisMarie Campbell and Susan Clarke
All rights reserved.
Published by Two Hummingbird Press, Whitefish, Montana
No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, scanning, or otherwise, except as permitted under Section 107 or 108 of the 1976 United States Copyright Act, without the prior written permission of the Publisher. Requests to the Publisher for permission should be addressed to Permissions Department, Two Hummingbird Press, 704C E. 13th St. (124), Whitefish, MT 59937.
Limit of Liability/Disclaimer of Warranty: While the publisher and authors have used their best efforts in preparing this book, they make no representations or warranties with respect to the accuracy or completeness of the contents of this book and specifically disclaim any implied warranties of merchantability or fitness for a particular purpose. No warranty may be created or extended by sales representatives or written sales materials. The advice and strategies contained herein may not be suitable for your situation. You should consult with a professional where appropriate. Neither the publisher nor authors shall be liable for any loss of profit or any other commercial damages, including but not limited to special, incidental, consequential, or other damages.
We often tell stories to help you relate to the situations. The stories told are based on our actual client team experiences. Because most people don’t want to reveal their oh, sh*t! moments, we have taken liberties with the actual names and industries, and we have changed some details. Every so often we have combined certain clients and their stories to give you a better learning example.
Quantity discounts are available on bulk purchases of this book for organizations. Special books or book excerpts can also be created to fit specific needs. For information, please contact Two Hummingbird Press, 704C E. 13th St. (124), Whitefish, MT 59937.
Cover and Interior Layout: Yvonne Parks, www.pearcreative.ca
Illustrations: Jack Davis, www.daviscreative.com
Indexer: Elena Gwynn, www.quillandinkindexing.com
Editor: Stacy Ennis, www.stacyennis.com
Library of Congress Control Number: 2017914765
Publisher’s Cataloging-In-Publication Data
(Prepared by The Donohue Group, Inc.)
Names: Campbell, CrisMarie. | Clarke, Susan, 1960-
Title: The beauty of conflict : harnessing your team’s competitive advantage / CrisMarie Campbell and Susan Clarke.
Other Titles: Pain of conflict
Description: Whitefish, Montana : Two Hummingbird Press, [2017] | Title also contains the word “pain” with a strikethrough. | Includes bibliographical references and index.
Identifiers: ISBN 9780999450109 | ISBN 9780999450116 (mobi) | ISBN 9780999450123 (ePub)
Subjects: LCSH: Conflict management. | Teams in the workplace. | Personnel management. | Creative ability in business.
Classification: LCC HD42 .C36 2017 (print) | LCC HD42 (ebook) | DDC 658.4/053--dc23