When heating and cooling systems misbehave, pros always check the simplest things first. Most of these checks are things you can do yourself, even if you know zilch about your system. So do it! In a few minutes, you just might save yourself a hundred bucks or more.
Thermostats, especially programmable ones, can be complicated. The more options a thermostat has, the more that can go wrong.
• Make sure the switch is on the right setting (“heat” or “cool”).
• Check the temperature setting.
• Compare the temperature setting to the room temperature. Set the temperature five degrees higher than the room temperature and see if the furnace kicks on.
• Make sure the program is displaying the right day and time, as well as a.m. and p.m. settings.
• Replace the battery. If you have a power outage with a dead battery, you’ll lose your settings and the thermostat will revert to the default program.
• Open the thermostat and gently blow out any dust or debris. Make sure it’s level and firmly attached to the wall, and that none of the wires coming into it are loose.
Dirty filters are the most common cause of furnace problems. If the blower is running but no warm air (or cool in the summer) is coming out, replace the filter. A dirty filter also reduces the efficiency of the furnace and shortens its life. Check your owner’s manual to find out where the filter is located and how to remove it. Change inexpensive flat filters at least once a month. Make sure that the arrow points toward the furnace. Inspect pleated filters once a month. Hold them up to the light and if you can’t see the light clearly through them, replace them. Manufacturers say pleated filters are good for three months, but change them more frequently if you have pets, kids or generate lots of dust.
Most major-brand manuals are on the Web—just go to the manufacturer’s Web site.
It’s hard to keep track of the furnace maintenance schedule. To make it easier, stick a small white magnetic board on your furnace duct. Write down the furnace filter size, brand, date the filter was last changed and when the furnace was last serviced. Update the information when you change the filter or have the furnace cleaned or checked.
Voice of experience
Over the phone, I always ask: Is the power on? The gas? Did you check the thermostat? And still—when I go to the home—I often find that one of these simple things was the problem.
Bob Schmahl, HVAC technician and The Family Handyman Field Editor
CAUTION! Always turn off the shutoff switch and turn the thermostat off or all the way down before changing the filter or working on the thermostat or furnace.