Service Pages

The following sections contain notes on how you can contact us. In addition, you are provided with further recommendations on the customization of the screen layout for your e-book.

Praise and Criticism

We hope that you enjoyed reading this book. If it met your expectations, please do recommend it. If you think there is room for improvement, please get in touch with the editor of the book: Sarah Frazier. We welcome every suggestion for improvement but, of course, also any praise! You can also share your reading experience via Twitter, Facebook, or email.

Supplements

Supplements (sample code, exercise materials, lists, and so on) are provided in your online library and on the web catalog page for this book. You can directly navigate to this page using the following link: https://www.sap-press.com/3921. Should we learn about typos that alter the meaning or content errors, we will provide a list with corrections there, too.

Technical Issues

If you experience technical issues with your e-book or e-book account at SAP PRESS, please feel free to contact our reader service: support@rheinwerk-publishing.com.

Please note, however, that issues regarding the screen presentation of the book content are usually not caused by errors in the e-book document. Because nearly every reading device (computer, tablet, smartphone, e-book reader) interprets the EPUB or Mobi file format differently, it is unfortunately impossible to set up the e-book document in such a way that meets the requirements of all use cases.

In addition, not all reading devices provide the same text presentation functions and not all functions work properly. Finally, you as the user also define with your settings how the book content is displayed on the screen.

he EPUB format, as currently provided and handled by the device manufacturers, is actually primarily suitable for the display of mere text documents, such as novels. Difficulties arise as soon as technical text contains figures, tables, footnotes, marginal notes, or programming code. For more information, please refer to the section Notes on the Screen Presentation and the following section.

Should none of the recommended settings satisfy your layout requirements, we recommend that you use the PDF version of the book, which is available for download in your online library.

Recommendations for Screen Presentation and Navigation

We recommend using a sans-serif font, such as Arial or Seravek, and a low font size of approx. 30–40% in portrait format and 20–30% in landscape format. The background shouldn’t be too bright.

Make use of the hyphenation option. If it doesn't work properly, align the text to the left margin. Otherwise, justify the text.

To perform searches in the e-book, the index of the book will reliably guide you to the really relevant pages of the book. If the index doesn't help, you can use the search function of your reading device.

Since it is available as a double-page spread in landscape format, the table of contents we’ve included probably gives a better overview of the content and the structure of the book than the corresponding function of your reading device. To enable you to easily open the table of contents anytime, it has been included as a separate entry in the device-generated table of contents.

If you want to zoom in on a figure, tap the respective figure once. By tapping once again, you return to the previous screen. If you tap twice (on the iPad), the figure is displayed in the original size and then has to be zoomed in to the desired size. If you tap once, the figure is directly zoomed in and displayed with a higher resolution.

For books that contain programming code, please note that the code lines may be wrapped incorrectly or displayed incompletely as of a certain font size. In case of doubt, please reduce the font size.

About Us and Our Program

The website http://www.sap-press.com provides detailed and first-hand information on our current publishing program. Here, you can also easily order all of our books and e-books. Information on Rheinwerk Publishing Inc. and additional contact options can also be found at http://www.sap-press.com.